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Quirk Chrysler Jeep Dodge RAM

(236 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday 10:00am–5:00pm Closed

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Reviews

(236 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Horrible management Steven Kiekzewski was awful he was a

Horrible management Steven Kiekzewski was awful he was a bully and should NOT be working in any type of customer service! I highly recommend NOT doing business with them !

Horrible management Steven Kiekzewski was awful he was a

Horrible management Steven Kiekzewski was awful he was a bully and should NOT be working in any type of customer service! I highly recommend NOT doing business with them !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Poor management, customer service is a zero specifically

Poor management, customer service is a zero specifically management being rude and no understanding of the circumstances.

Poor management, customer service is a zero specifically

Poor management, customer service is a zero specifically management being rude and no understanding of the circumstances.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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From start to finish.

From start to finish. Steve was awesome to work with. Would recommend this dealership. It was a pleasure doing business.

From start to finish.

From start to finish. Steve was awesome to work with. Would recommend this dealership. It was a pleasure doing business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Walked in for a small issue Barry understood my issue and

Walked in for a small issue Barry understood my issue and got it handled to my joy

Walked in for a small issue Barry understood my issue and

Walked in for a small issue Barry understood my issue and got it handled to my joy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Sales Manager was very helpful and knowledgeable about

Sales Manager was very helpful and knowledgeable about products available to meet our needs. Never tried to steer us in another direction.

Sales Manager was very helpful and knowledgeable about

Sales Manager was very helpful and knowledgeable about products available to meet our needs. Never tried to steer us in another direction.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Always happy with the service at the Marshfield location.

Always happy with the service at the Marshfield location. Barry always remembers me and my vehicle and is always so nice to work with. Service is top notch.

Always happy with the service at the Marshfield location.

Always happy with the service at the Marshfield location. Barry always remembers me and my vehicle and is always so nice to work with. Service is top notch.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Excellent dealership.

Excellent dealership. Clean facility, courteous employees, and prompt service. Scheduling appointments is easy and they keep you updated regularly on your vehicle status.

Excellent dealership.

Excellent dealership. Clean facility, courteous employees, and prompt service. Scheduling appointments is easy and they keep you updated regularly on your vehicle status.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Quirk Ram does not care about their customers!

Extremely Disappointing Experience at Quirk Ram I recently had the unfortunate experience of dealing with Quirk Ram, and I must say it was one of the most frustrating encounters I've had with a dealership. The lack of respect and customer service I received was truly disappointing. From the moment I walked in, it was clear that this dealership had a serious issue with customer service. The service department gave me the run-around, making it incredibly difficult to get a straightforward answer about the ongoing issues with my vehicle. What was even more shocking was when they attributed a vehicle problem to its color, suggesting that "it is what it is" because the car was white. This kind of excuse is not only absurd but also insulting to customers. The communication was another major problem. I was repeatedly told that someone would call me back, but it only happened after several reminders or when I visited the dealership in person. This lack of follow-through and accountability is unacceptable. Overall, my experience at Quirk Ram showed a complete lack of respect for customers and a disregard for their loyalty. I strongly recommend looking elsewhere for your automotive needs. This dealership's attitude towards its customers is simply unacceptable, and I hope they take this feedback as an opportunity to make much-needed improvements. Last visit was June 12, 2023. Had phone calls with service manager and facility with no resolutions. Please feel free to reach me at any time, and I can share with you numerous issues. The company representative gave me the general business line to discuss the issues with same lack of communication and the typical run around

Quirk Ram does not care about their customers!

Extremely Disappointing Experience at Quirk Ram I recently had the unfortunate experience of dealing with Quirk Ram, and I must say it was one of the most frustrating encounters I've had with a dealership. The lack of respect and customer service I received was truly disappointing. From the moment I walked in, it was clear that this dealership had a serious issue with customer service. The service department gave me the run-around, making it incredibly difficult to get a straightforward answer about the ongoing issues with my vehicle. What was even more shocking was when they attributed a vehicle problem to its color, suggesting that "it is what it is" because the car was white. This kind of excuse is not only absurd but also insulting to customers. The communication was another major problem. I was repeatedly told that someone would call me back, but it only happened after several reminders or when I visited the dealership in person. This lack of follow-through and accountability is unacceptable. Overall, my experience at Quirk Ram showed a complete lack of respect for customers and a disregard for their loyalty. I strongly recommend looking elsewhere for your automotive needs. This dealership's attitude towards its customers is simply unacceptable, and I hope they take this feedback as an opportunity to make much-needed improvements. Last visit was June 12, 2023. Had phone calls with service manager and facility with no resolutions. Please feel free to reach me at any time, and I can share with you numerous issues. The company representative gave me the general business line to discuss the issues with same lack of communication and the typical run around

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 4.0
  • Quality of repair 1.0
  • Overall facilities 4.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great service staff.

Great service staff. Very quick and kept me updated on repairs progress. Process was quick

Great service staff.

Great service staff. Very quick and kept me updated on repairs progress. Process was quick

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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The salesman was very knowledgeable & helpful, I found

The salesman was very knowledgeable & helpful, I found the experience of buying a car very pleasant.

The salesman was very knowledgeable & helpful, I found

The salesman was very knowledgeable & helpful, I found the experience of buying a car very pleasant.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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