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Cavender Buick GMC West

(371 reviews)
Visit Cavender Buick GMC West
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 7:30am–4:00pm
Sunday Closed Closed
New (866) 533-4984 (866) 533-4984
Used (855) 573-0029 (855) 573-0029
Service (855) 355-9112 (855) 355-9112

Inventory

See all 685 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since February 2020.
The Cavender Family has been selling and servicing automobiles and trucks in San Antonio and South Texas for over 80 years. James M. Cavender Jr. started Cavender Oldsmobile in 1939. Over the next 30 years Cavender Oldsmobile would become one of the top Olds dealerships in the country based on sales and customer satisfaction. With the help of his twin sons Jimmy and Billy James Cavender would acquire a Cadillac dealership in 1979 and a Toyota dealership in 1985. By the mid 1980's the third generation of Cavender boys would enter the automobile business. Today the Cavender name is associated with 10 separate dealerships
Whether you’re looking for a brand new Buick, a quality pre-owned GMC, or expert auto maintenance and repair..

Service center

Phone number (855) 355-9112

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:30am–4:00pm
Sunday
Closed

Reviews

(371 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cavender Buick GMC West from DealerRater.

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We recently had a flat tire. We took our Terrain in to have it repaired but the tire needed to be replaced. Peter Hernandez in the service department ordered the tire and took care of us very efficiently.

We recently had a flat tire. We took our Terrain in to have it repaired but the tire needed to be replaced. Peter Hernandez in the service department ordered the tire and took care of us very efficiently.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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My agent was very helpfu Church went the extra mile Very good and heopful A-1

My agent was very helpfu Church went the extra mile Very good and heopful A-1

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for giving Cavender Buick GMC West your business and your positive review!

Consumer response

helpful

Consumer response

good helpful A-1

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We had a great Sales Person. Cameron Woosley will most definitely see us with our next car purchase. He was so helpful and friendly. It makes a world of a difference. Thanks Cameron, we love our beautiful GMC Terrain. Thank you

We had a great Sales Person. Cameron Woosley will most definitely see us with our next car purchase. He was so helpful and friendly. It makes a world of a difference. Thanks Cameron, we love our beautiful GMC Terrain. Thank you

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Anndelene, thank you for sharing your wonderful experience with Cameron! We're so glad he made your visit so enjoyable. Congratulations on your new GMC Terrain! We look forward to serving you again at Cavender Buick GMC West.

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The service was very good. I was kept abreast of my vehicle status. They provided with information on when the part was coming in.

The service was very good. I was kept abreast of my vehicle status. They provided with information on when the part was coming in.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate you sharing this kind feedback! It was our pleasure to assist you here at Cavender Buick GMC West. Take care!

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Gave me a great deal on my at4 and the salesman Chris was super helpful and professional

Gave me a great deal on my at4 and the salesman Chris was super helpful and professional

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing a great review of Chris and Cavender Buick GMC West!

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Jonathan Rivera and Virginia Church have been active in helping through my vehicles repair. There have been delays due to working with a warranty company and through it all these two people have kept me updated. Both of them are thourough, professional, personal, and outstanding answering questions. I appreciate them too on both personal and professional level level. I hope they are recognized by the great customer service they have provided me, as well as other customers they work with.

Jonathan Rivera and Virginia Church have been active in helping through my vehicles repair. There have been delays due to working with a warranty company and through it all these two people have kept me updated. Both of them are thourough, professional, personal, and outstanding answering questions. I appreciate them too on both personal and professional level level. I hope they are recognized by the great customer service they have provided me, as well as other customers they work with.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Schott, we love to hear that Jonathan and Virginia went above and beyond to help you out at every step of your vehicle's repair. Thank you for choosing Cavender Buick GMC West!

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Peter Hernandez is always so helpful, every time. Every question is answered and then some.

Peter Hernandez is always so helpful, every time. Every question is answered and then some.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review of Peter and Cavender Buick GMC West!

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Mr. Joseph Garza was very, very helpful. He was letting us how things were going on. We felt comfortable while waiting for our car.

Mr. Joseph Garza was very, very helpful. He was letting us how things were going on. We felt comfortable while waiting for our car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your kind words about Joseph and the rest of our team! We hope you will consider Cavender Buick GMC West again in the future!

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The price of oil change is to high. They sneak in service of fuel treatments in the cost for gm recommendations. They charge the consumer 3% for using a debt credit card.

The price of oil change is to high. They sneak in service of fuel treatments in the cost for gm recommendations. They charge the consumer 3% for using a debt credit card.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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It was a great experience specially with mark he was super helpful and made the interaction a great experience

It was a great experience specially with mark he was super helpful and made the interaction a great experience

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are happy to hear Mark made your experience a great one! Thank you for choosing Cavender Buick GMC West and for your feedback. We hope to see you again in the future!

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