Reviews
David Collins is great!
David Collins is great! I have nothing but respect for him. He?s honest with the whole process, regarding repairs. I wouldn?t want to work with anyone else.
David Collins is great!
David Collins is great! I have nothing but respect for him. He?s honest with the whole process, regarding repairs. I wouldn?t want to work with anyone else.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lashelle, we're delighted to hear that David provided such an honest and respectful experience at Cavender Buick GMC West. Thank you for your kind words!
5 Stars – A Truly Exceptional Experience.
5 Stars – A Truly Exceptional Experience. I had been searching across Texas for weeks, looking for a specific Yukon in a certain trim that was clearly in high demand—only ten or so were available statewide. Most dealers I contacted were either marking up the price well over MSRP and/or adding thousands in unnecessary extras. Then I came across the exact model and trim I wanted on GMC’s website, which showed it was in transit to Cavender GMC West. From there, the experience couldn’t have been smoother. I quickly found the vehicle on Cavender’s website and submitted an online price request. I got an instant response—and to my surprise (and Cavender's credit), they were offering the vehicle below MSRP with no dealer add-ons. A few minutes later, I received a call from Brandon Guzman. He confirmed the price without hesitation. No games, no changes—just total transparency. I asked if I could put down a deposit to hold the vehicle, and Brandon made it happen that evening. Over the next ten days, while I waited for it to arrive, Brandon stayed in touch. As soon as it landed, he called to let me know it would be ready the next day. I drove down from Austin to San Antonio, and when I arrived, the vehicle was freshly detailed, fully gassed up, and waiting for me to take it home. The paperwork took less than 40 minutes. No upselling. No pressure. Just a smooth, easy transaction. Brandon took the time to walk me through all the vehicle’s features and answered every question I had. I was back on the road within an hour and twenty minutes. He even texted me the next day just to check in, make sure everything went well on the drive back, and confirm that I had everything set up the way I wanted. I’ve purchased nine vehicles from seven different dealerships in my lifetime—this was easily one of the best buying experiences I’ve had. Brandon Guzman was honest, responsive, and incredibly easy to work with. Cavender GMC West runs a professional, customer-focused operation from start to finish. I’ll be back when it’s time for my next GMC—no question about it.
5 Stars – A Truly Exceptional Experience.
5 Stars – A Truly Exceptional Experience. I had been searching across Texas for weeks, looking for a specific Yukon in a certain trim that was clearly in high demand—only ten or so were available statewide. Most dealers I contacted were either marking up the price well over MSRP and/or adding thousands in unnecessary extras. Then I came across the exact model and trim I wanted on GMC’s website, which showed it was in transit to Cavender GMC West. From there, the experience couldn’t have been smoother. I quickly found the vehicle on Cavender’s website and submitted an online price request. I got an instant response—and to my surprise (and Cavender's credit), they were offering the vehicle below MSRP with no dealer add-ons. A few minutes later, I received a call from Brandon Guzman. He confirmed the price without hesitation. No games, no changes—just total transparency. I asked if I could put down a deposit to hold the vehicle, and Brandon made it happen that evening. Over the next ten days, while I waited for it to arrive, Brandon stayed in touch. As soon as it landed, he called to let me know it would be ready the next day. I drove down from Austin to San Antonio, and when I arrived, the vehicle was freshly detailed, fully gassed up, and waiting for me to take it home. The paperwork took less than 40 minutes. No upselling. No pressure. Just a smooth, easy transaction. Brandon took the time to walk me through all the vehicle’s features and answered every question I had. I was back on the road within an hour and twenty minutes. He even texted me the next day just to check in, make sure everything went well on the drive back, and confirm that I had everything set up the way I wanted. I’ve purchased nine vehicles from seven different dealerships in my lifetime—this was easily one of the best buying experiences I’ve had. Brandon Guzman was honest, responsive, and incredibly easy to work with. Cavender GMC West runs a professional, customer-focused operation from start to finish. I’ll be back when it’s time for my next GMC—no question about it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Andrew, we're delighted to hear that Brandon and the Cavender Buick GMC West team provided such a seamless experience for you. It's fantastic to know we could help you find your perfect Yukon without any hassle or pressure. Thank you for choosing us, and we look forward to assisting with your future vehicle needs!
5 Stars – A Truly Exceptional Experience.
5 Stars – A Truly Exceptional Experience. I had been searching across Texas for weeks, looking for a specific Yukon in a certain trim that was clearly in high demand—only ten or so were available statewide. Most dealers I contacted were either marking up the price well over MSRP and/or adding thousands in unnecessary extras. Then I came across the exact model and trim I wanted on GMC’s website, which showed it was in transit to Cavender GMC West. From there, the experience couldn’t have been smoother. I quickly found the vehicle on Cavender’s website and submitted an online price request. I got an instant response—and to my surprise (and Cavender's credit), they were offering the vehicle below MSRP with no dealer add-ons. A few minutes later, I received a call from Brandon Guzman. He confirmed the price without hesitation. No games, no changes—just total transparency. I asked if I could put down a deposit to hold the vehicle, and Brandon made it happen that evening. Over the next ten days, while I waited for it to arrive, Brandon stayed in touch. As soon as it landed, he called to let me know it would be ready the next day. I drove down from Austin to San Antonio, and when I arrived, the vehicle was freshly detailed, fully gassed up, and waiting for me to take it home. The paperwork took less than 40 minutes. No upselling. No pressure. Just a smooth, easy transaction. Brandon took the time to walk me through all the vehicle’s features and answered every question I had. I was back on the road within an hour and twenty minutes. He even texted me the next day just to check in, make sure everything went well on the drive back, and confirm that I had everything set up the way I wanted. I’ve purchased nine vehicles from seven different dealerships in my lifetime—this was easily one of the best buying experiences I’ve had. Brandon Guzman was honest, responsive, and incredibly easy to work with. Cavender GMC West runs a professional, customer-focused operation from start to finish. I’ll be back when it’s time for my next GMC—no question about it.
5 Stars – A Truly Exceptional Experience.
5 Stars – A Truly Exceptional Experience. I had been searching across Texas for weeks, looking for a specific Yukon in a certain trim that was clearly in high demand—only ten or so were available statewide. Most dealers I contacted were either marking up the price well over MSRP and/or adding thousands in unnecessary extras. Then I came across the exact model and trim I wanted on GMC’s website, which showed it was in transit to Cavender GMC West. From there, the experience couldn’t have been smoother. I quickly found the vehicle on Cavender’s website and submitted an online price request. I got an instant response—and to my surprise (and Cavender's credit), they were offering the vehicle below MSRP with no dealer add-ons. A few minutes later, I received a call from Brandon Guzman. He confirmed the price without hesitation. No games, no changes—just total transparency. I asked if I could put down a deposit to hold the vehicle, and Brandon made it happen that evening. Over the next ten days, while I waited for it to arrive, Brandon stayed in touch. As soon as it landed, he called to let me know it would be ready the next day. I drove down from Austin to San Antonio, and when I arrived, the vehicle was freshly detailed, fully gassed up, and waiting for me to take it home. The paperwork took less than 40 minutes. No upselling. No pressure. Just a smooth, easy transaction. Brandon took the time to walk me through all the vehicle’s features and answered every question I had. I was back on the road within an hour and twenty minutes. He even texted me the next day just to check in, make sure everything went well on the drive back, and confirm that I had everything set up the way I wanted. I’ve purchased nine vehicles from seven different dealerships in my lifetime—this was easily one of the best buying experiences I’ve had. Brandon Guzman was honest, responsive, and incredibly easy to work with. Cavender GMC West runs a professional, customer-focused operation from start to finish. I’ll be back when it’s time for my next GMC—no question about it.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Andrew, we're delighted to hear about your exceptional experience with Brandon and the team at Cavender Buick GMC West! It's fantastic that we could provide you with transparency and ease throughout your purchase. Thank you for choosing us, and we look forward to assisting you again in the future!
I was really impressed with the service I received.
I was really impressed with the service I received. As soon as i drove up, there was someone to greet me and they immediately did some testing. I was assigned ONE specific person to work with and that person was available to answer questions via text or phone. They even paid for an Uber to take me home!
I was really impressed with the service I received.
I was really impressed with the service I received. As soon as i drove up, there was someone to greet me and they immediately did some testing. I was assigned ONE specific person to work with and that person was available to answer questions via text or phone. They even paid for an Uber to take me home!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Laurie, we're delighted to hear that you had such a positive experience with our team at Cavender Buick GMC West! Providing attentive service and convenience is what we strive for. Thank you for sharing your feedback!
Joseph always does a great job!
Joseph always does a great job! Everyone here goes out of their way to make things so easy. That?s why we love coming here.
Joseph always does a great job!
Joseph always does a great job! Everyone here goes out of their way to make things so easy. That?s why we love coming here.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Christina, we're delighted to hear that Joseph and the team at Cavender Buick GMC West make your visits enjoyable! Thank you for being a loyal customer.
Excellent auto web buying experience Savannah and Ramon
Excellent auto web buying experience Savannah and Ramon are excelente to work with. And make the process of buying a vehicle so easy and fun
Excellent auto web buying experience Savannah and Ramon
Excellent auto web buying experience Savannah and Ramon are excelente to work with. And make the process of buying a vehicle so easy and fun
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jose, we're delighted to hear that Savannah and Ramon made your auto web buying experience enjoyable at Cavender Buick GMC West. Thank you for choosing us!
We love our new GMC 2500 Sierra Denali Ultimate!
We love our new GMC 2500 Sierra Denali Ultimate! It?s rugged and luxurious at the same time and our car buying experience was great. We would recommend the truck and the dealership to anyone interested in a new GMC!
We love our new GMC 2500 Sierra Denali Ultimate!
We love our new GMC 2500 Sierra Denali Ultimate! It?s rugged and luxurious at the same time and our car buying experience was great. We would recommend the truck and the dealership to anyone interested in a new GMC!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Johnny, we're delighted to hear that you're enjoying your new GMC 2500 Sierra Denali Ultimate and had a great experience with us at Cavender Buick GMC West. Thank you for recommending both the truck and our dealership!
Gabe De La Garza was awesome.
Gabe De La Garza was awesome. He made our buying experience super easy. He?s knowledgeable and friendly. We are telling our friends and family to buy from him
Gabe De La Garza was awesome.
Gabe De La Garza was awesome. He made our buying experience super easy. He?s knowledgeable and friendly. We are telling our friends and family to buy from him
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It's fantastic to hear that Gabe made your buying experience so easy and enjoyable at Cavender Buick GMC West, Kristina! We appreciate you spreading the word to friends and family. Enjoy your new vehicle!
I am a 100% disabled Viet Nam Marine Corp Veteran and
I am a 100% disabled Viet Nam Marine Corp Veteran and live on a fixed income. The service advisor, Peter Hernandez, worked with me to schedule the most important maintenance services that what I could afford on a very tight budget. Next month I look forward to his advice again to have a complete maintenance plan for the rest of the recommended maintenance.
I am a 100% disabled Viet Nam Marine Corp Veteran and
I am a 100% disabled Viet Nam Marine Corp Veteran and live on a fixed income. The service advisor, Peter Hernandez, worked with me to schedule the most important maintenance services that what I could afford on a very tight budget. Next month I look forward to his advice again to have a complete maintenance plan for the rest of the recommended maintenance.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Milton, thank you for sharing your experience with us at Cavender Buick GMC West. We're glad to hear that Peter was able to assist you in planning the necessary maintenance within your budget. We look forward to welcoming you back next month!
We wanted to take a moment to give a shout out and thank
We wanted to take a moment to give a shout out and thank Benedict for his outstanding assistance throughout this entire process. Benedict’s professionalism, knowledge, and patience made our entire car-buying process smooth and enjoyable. We truly appreciate the time he took to answer all of our questions. We are excited about our purchase and we feel confident we made the right choice. Thanks Benedict for making the experience so positive! Best regards, John & Megan Hendrie
We wanted to take a moment to give a shout out and thank
We wanted to take a moment to give a shout out and thank Benedict for his outstanding assistance throughout this entire process. Benedict’s professionalism, knowledge, and patience made our entire car-buying process smooth and enjoyable. We truly appreciate the time he took to answer all of our questions. We are excited about our purchase and we feel confident we made the right choice. Thanks Benedict for making the experience so positive! Best regards, John & Megan Hendrie
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hendrie, we're delighted to hear that Benedict provided such outstanding service during your car-buying journey at Cavender Buick GMC West. Thank you for sharing your positive experience with us! Enjoy the new ride!