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Terrible customer service. I was shouted at, hung up on, my emails were not answered and the manager even refused to talk with me. Do not stop here.
You wrote a review for Hertz Car Sales Clearwater 2 minutes ago 1.0 star rating6/8/2020 I would not trust anything these salesmen tell you. Made a special... trip in bad weather to look at a car that they stated was available only to be told when we got there, just when they opened that the car was sold.. Then we get a call the next day telling us that in fact the car was now available again. Well either it's sold or not.. I'm not sure what kind of a game they are playing but I can see one reason this place is going out of business. Everything happens for a reason and we bought a much better car somewhere else. I would avoid this place
We bought our Camry after talking with Bobby Hamilton who was a helpful no pressure sales guy. We are very picky car buyers and he explained everything... to us about Hertz. We drove as many cars as needed for as long as we wanted. The car we chose had a little dent on the door that was taken care of and we picked up the car ready repair done on date and time that was set.
One of the best buying experiences that i have ever had. No surprises, no hidden fees and no hassle. I would highly recommend Bobby if you are buying a... vehicle from this dealership. He promptly responded to all my text messages and followed up on all my phone calls. He even sent me numerous pics of the vehicles that i was interested in and had a OTD price figured up before i even showed up which never changed. The whole buying process was a breeze.
We're glad Bobby was able to exceed all of your expectations, Dwight. We will pass on the compliments to his management team. No surprises and no hass...le is what we aim for! Thank you for leaving this wonderful review. We hope we can keep up the great service the next time you are in the market.
Called ahead to see if they had the car I was looking for. Tony said there were two for me to look at. Drove 40 minutes to be told sorry one wasn't there... yet and the other wouldn't be back until Monday. I would go elsewhere .
We're sorry to hear about your negative experience, and can understand your frustration. Thank you for your review, and we will reach out to our local... team regarding this matter.
William "Bobby" Hamilton was great. There was no pressure or rushing to make a decision and was patient and helpful to answer any questions that we had.
Thank you for the 5-star review. Our prices at all locations are upfront to create a haggle-free, comfortable environment.
Friendly staff and service. Bobby (BOB) was courteous and knowledgable about the car. The price was well below KBB. After sales options were offered but... not forced upon me. The purchase was fast and easy. Will recommend to others.
We're so glad to hear about positive experiences like this, and that you received the customer service you deserve. Thank you for your 5-star review, ...Nick.
They took forever to process the paperwork and they still screwed it up. We moved to Hawaii couldn't get the title for our car because they screwed up... the paperwork now we have a car sitting in Hawaii that is worthless and unusable don't walk away from this place run away from this place they are the worst the managers argue with the salesman the salesman don't have facilities it is just terrible not to mention the car made it about 400 miles before it needed a new clutch avoid this place at all cost
We sincerely apologize for this experience. Please reach out to us at email@example.com, so we may further investigate this issue and do our ...best to assist. Thank you for taking the time to give your honest feedback, Dave.
Worked with W. Robert Hamilton to get a used car. He made what is otherwise a stressful transaction easy and painless. Robert was kind, courteous, helpful... and understanding. Glad to recommend his services. Would certainly purchase another vehicle from him and Hertz Car Sales!
I highly recommend everyone to visit Hertz Car Sales Clearwater on 21154 US Hwy 19 N, Clearwater, FL 33765. Great selection of cars and very good prices.... Bobby Hamilton is a very professional sales rap, very kind and polite. He made my shopping experience a real breeze, fast and easy. Thank you.