Reviews
Write a reviewThere were no hidden fees or sneaky sale tactics.
There were no hidden fees or sneaky sale tactics. Straight forward and honest! Would recommend.
There were no hidden fees or sneaky sale tactics.
There were no hidden fees or sneaky sale tactics. Straight forward and honest! Would recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I was very disappointed with the lack of customer
I was very disappointed with the lack of customer service. I was interested in looking at a couple SUVs. I waited for someone to assist me, but instead was ignored. No one even acknowledged my presence. Your staff appeared to be new and seemed to have no knowledge of your inventory.
I was very disappointed with the lack of customer
I was very disappointed with the lack of customer service. I was interested in looking at a couple SUVs. I waited for someone to assist me, but instead was ignored. No one even acknowledged my presence. Your staff appeared to be new and seemed to have no knowledge of your inventory.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Excellent customer service from the entire staff,
Excellent customer service from the entire staff, especially the salesman, very knowledgeable and upfront and honest unlike most dealerships.
Excellent customer service from the entire staff,
Excellent customer service from the entire staff, especially the salesman, very knowledgeable and upfront and honest unlike most dealerships.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Little follow up to info requests, car search.
Little follow up to info requests, car search. Loyal Hertz president club(member). Hertz used cars are my 1st choice.
Little follow up to info requests, car search.
Little follow up to info requests, car search. Loyal Hertz president club(member). Hertz used cars are my 1st choice.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Sold a damaged car
Tony sold me a car with front end damage that was poorly fixed. I couldn't tell when i bought it, and a week after i realized the damage, I contacted the store and was told there was nothing they can do about it.
Sold a damaged car
Tony sold me a car with front end damage that was poorly fixed. I couldn't tell when i bought it, and a week after i realized the damage, I contacted the store and was told there was nothing they can do about it.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Don't shop here
Terrible customer service. I was shouted at, hung up on, my emails were not answered and the manager even refused to talk with me. Do not stop here.
Don't shop here
Terrible customer service. I was shouted at, hung up on, my emails were not answered and the manager even refused to talk with me. Do not stop here.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
avoid this place
You wrote a review for Hertz Car Sales Clearwater 2 minutes ago 1.0 star rating6/8/2020 I would not trust anything these salesmen tell you. Made a special trip in bad weather to look at a car that they stated was available only to be told when we got there, just when they opened that the car was sold.. Then we get a call the next day telling us that in fact the car was now available again. Well either it's sold or not.. I'm not sure what kind of a game they are playing but I can see one reason this place is going out of business. Everything happens for a reason and we bought a much better car somewhere else. I would avoid this place
avoid this place
You wrote a review for Hertz Car Sales Clearwater 2 minutes ago 1.0 star rating6/8/2020 I would not trust anything these salesmen tell you. Made a special trip in bad weather to look at a car that they stated was available only to be told when we got there, just when they opened that the car was sold.. Then we get a call the next day telling us that in fact the car was now available again. Well either it's sold or not.. I'm not sure what kind of a game they are playing but I can see one reason this place is going out of business. Everything happens for a reason and we bought a much better car somewhere else. I would avoid this place
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
2018 Toyota Sienna purchase
One of the best buying experiences that i have ever had. No surprises, no hidden fees and no hassle. I would highly recommend Bobby if you are buying a vehicle from this dealership. He promptly responded to all my text messages and followed up on all my phone calls. He even sent me numerous pics of the vehicles that i was interested in and had a OTD price figured up before i even showed up which never changed. The whole buying process was a breeze.
2018 Toyota Sienna purchase
One of the best buying experiences that i have ever had. No surprises, no hidden fees and no hassle. I would highly recommend Bobby if you are buying a vehicle from this dealership. He promptly responded to all my text messages and followed up on all my phone calls. He even sent me numerous pics of the vehicles that i was interested in and had a OTD price figured up before i even showed up which never changed. The whole buying process was a breeze.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're glad Bobby was able to exceed all of your expectations, Dwight. We will pass on the compliments to his management team. No surprises and no hassle is what we aim for! Thank you for leaving this wonderful review. We hope we can keep up the great service the next time you are in the market.
Inventory
Called ahead to see if they had the car I was looking for. Tony said there were two for me to look at. Drove 40 minutes to be told sorry one wasn't there yet and the other wouldn't be back until Monday. I would go elsewhere .
Inventory
Called ahead to see if they had the car I was looking for. Tony said there were two for me to look at. Drove 40 minutes to be told sorry one wasn't there yet and the other wouldn't be back until Monday. I would go elsewhere .
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We're sorry to hear about your negative experience, and can understand your frustration. Thank you for your review, and we will reach out to our local team regarding this matter.
RickUSAF
William "Bobby" Hamilton was great. There was no pressure or rushing to make a decision and was patient and helpful to answer any questions that we had.
RickUSAF
William "Bobby" Hamilton was great. There was no pressure or rushing to make a decision and was patient and helpful to answer any questions that we had.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the 5-star review. Our prices at all locations are upfront to create a haggle-free, comfortable environment.