Buying my used Enclave was made very easy. After being approved, the paper work went fast and easy. I am very satisfied with the agreement that we made... for our car. The only downside and the only reason I didn't give an excellent rating is that after investing $20,000 dollars, I couldn't get them to fill up the gas tank before I left the parking lot, they did however put in a couple gallons. That was the first time I have ever left a dealership after buying a car and not having a full tank of gas??? That aside, the deal, and paper work went perfectly and staff was very friendly and non pushy. I would definitely not have a problem buying my next vehicle from them.