[{"id":248446,"firstName":"Bill","lastName":"Farris","titleText":"Sales","shortBioText":"Married 44 years to Donna. Purchasing a vehicle should always be INFORMATIVE & ENJOYABLE. Currently writing my first book based on a medical journey (Throat Cancer) in 2014 and coming to the other side victoriously. Using 5 Declarations as a GPS for my journey as well as many others that I encouraged along the way. As long as you have a pulse you have a purpose.","emailTxt":"bfarris@ochyundai.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":408,"imageUrl":"https://cdn-user.dealerrater.com/images/a9ff957dcedf.jpg","drDealerId":30668,"dealerEmpStartDtUtc":"1346457600","industryStartDtUtc":"1138752000","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":332070,"personPtyId":31594495,"firstName":"Rooben","lastName":"Khachatoorian","titleText":"Sales Professional","shortBioText":"over 30 years of customer service and consumer advocate.\r\nThe guy you can trust for sound decision making.\r\nCheck out my awesome reviews on Dealer Rater And Yelp.","emailTxt":"roobenk@ochyundai.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":119,"imageUrl":"https://cdn-user.dealerrater.com/images/8a810a95b170.jpg","drDealerId":30668,"dealerEmpStartDtUtc":"1454284800","industryStartDtUtc":"1454284800","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":248447,"personPtyId":31592261,"firstName":"Marcos","lastName":"Rodriguez","titleText":"Sales Professional","shortBioText":"Been with the store since day one!","emailTxt":"mrodriguez@ochyundai.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":135,"imageUrl":"https://cdn-user.dealerrater.com/images/8f15de6120a5.jpg","drDealerId":30668,"dealerEmpStartDtUtc":"1217548800","industryStartDtUtc":"991353600","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":248201,"personPtyId":31594016,"firstName":"Shawn","lastName":"Brown","titleText":"Sales","shortBioText":"Hi there guys, \r\n My name is Shawn. I have been in the auto industry for 12 years. I love coming to work everyday and you'll see that through my reviews and the guitar in my office :-). I really enjoy helping and educating people when purchasing or leasing. \r\n\r\n In my free time I love going up to Big Bear with my family, snowboarding, boating, fishing, and tinkering around the house. Thanks for reading. Hoping to help you make your next experience with purchasing a vehicle fun and stress free.","emailTxt":"sbrown@ochyundai.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":6,"combinedEmpReviewCnt":205,"imageUrl":"https://cdn-user.dealerrater.com/images/a44f8ea62f1b.jpg","drDealerId":30668,"dealerEmpStartDtUtc":"1375315200","industryStartDtUtc":"1109635200","certifiedEmployee":true,"deptDscrp":"Internet"},{"id":75306,"personPtyId":31593034,"firstName":"Kevin","lastName":"Rullan","titleText":"Sales","shortBioText":"Originally from FL moved here in 2009 and will never go back love the weather to much. I am family man and have two beautiful little girls and even a little girl dog. Im cornered help!LOL Sports and movie junkie which will share with you while making the easiest car buying experience ever. Look forward helping you become part of the Family.","emailTxt":"krullan@ochyundai.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":188,"imageUrl":"https://cdn-user.dealerrater.com/images/9e082e1e966b.jpg","drDealerId":30668,"dealerEmpStartDtUtc":"1264982400","industryStartDtUtc":"1264982400","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":557625,"firstName":"Jonathan","lastName":"Bolton","titleText":"Internet Manager","shortBioText":"When I'm not working I love to play golf, go to sporting events and hang out with family and friends. I've been in the Car Business since 2012 and have loved every minute of it. It's fun to meet people everyday and help them with one of their most important decisions in life. If you want to have fun and get a new or pre-owned car I'm your guy!","emailTxt":"jbolton@ochyundai.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/bb10c08c872d.jpg","drDealerId":30668,"dealerEmpStartDtUtc":"1538352000","industryStartDtUtc":"1325376000","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":248199,"personPtyId":31593843,"firstName":"Carlos","lastName":"Menjivar","titleText":"Sales Professional","shortBioText":"","emailTxt":"cmenjivar@ochyundai.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":92,"imageUrl":"https://cdn-user.dealerrater.com/images/f49d71827e51.jpg","drDealerId":30668,"dealerEmpStartDtUtc":"1388534400","industryStartDtUtc":"988675200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":248202,"personPtyId":38612145,"firstName":"Cedric","lastName":"Thomas","titleText":"Sales Professional","emailTxt":"cthomas@ochyundai.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":38,"imageUrl":"https://cdn-user.dealerrater.com/images/e2e15a475900.jpg","drDealerId":30668,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":75312,"personPtyId":31592913,"firstName":"Frank","lastName":"Joubran","titleText":"General Manager","emailTxt":"fjoubran@ochyundai.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":167,"imageUrl":"https://cdn-user.dealerrater.com/images/users/lnelson/f7165aaa-32e0-4d22-a9bf-3d5f16efdb7c.jpg","drDealerId":30668,"dealerEmpStartDtUtc":"1214870400","industryStartDtUtc":"1114905600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":389015,"personPtyId":31595999,"firstName":"Qais","lastName":"Sultani","titleText":"Sales Professional","shortBioText":"","emailTxt":"qsultani@ochyundai.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":76,"imageUrl":"https://cdn-user.dealerrater.com/images/939503ae22c7.jpg","drDealerId":30668,"dealerEmpStartDtUtc":"1448928000","industryStartDtUtc":"1480550400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":493362,"personPtyId":39119337,"firstName":"Ryan","lastName":"Doan","titleText":"Sales Professional","shortBioText":"Hi, my name is Ryan. I was born in Newport Beach, but I moved around a lot in my life, and finally came back home. In my spare time, I build cars, race and build motorcycles, and play piano. A unknown fact about me is that I am bilingual in English and Vietnamese, due to my mother being Vietnamese. I am looking forward to serving your Hyundai needs.","emailTxt":"rdoan@ochyundai.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/91134be3d3bf.jpg","drDealerId":30668,"dealerEmpStartDtUtc":"1519862400","industryStartDtUtc":"1501545600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":562856,"firstName":"Pierre","lastName":"de Marseille","titleText":"Sales Professional","emailTxt":"pdemarseille@ochyundai.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":30668,"certifiedEmployee":false,"deptDscrp":"Sales"}]
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 6:00 PM

Tustin Hyundai Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 9:00 PM

Sunday

10:00 AM - 7:00 PM

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

Reviews

4.9 out of 5 4.9
2007 lifetime reviews. Includes reviews of Tustin Hyundai from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 14, 2018

    We found the perfect car for our son. Rooben was helpful, not pushy and personable. We would certainly come here again. Thank you again. Until next time...

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Rooben Khachatoorian

    Sales Professional

    (5.0) 119 reviews

  • 5.0 out of 5
    December 13, 2018

    Everyone was exceptionally friendly and helpful. Rooben was knowledgeable and excited to show the various features of the car. I would definitely come... back for my next car.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kelleypster,Thank you! We enjoyed assisting you and are glad you are pleased!Happy Holidays to you and yours!


    Worked with:
    Rooben Khachatoorian

    Sales Professional

    (5.0) 119 reviews

  • April 30, 2016

    Bill Farris was the first person I met when I contacted the dealership. We had a brief meeting and he became my contact person. Bill is very pro-active... & knowledgeable and handled the entire buying process in a very professional yet relaxed & friendly manner. He took the time to answer all my questions with clarity and in detail. It made the entire buying process very smooth and enjoyable and was completed in a reasonable amount of time in spite of the fact that the dealership had to make a dealer transfer to get the car I wanted. I highly recommend Bill Farris. He is an experienced professional and an asset to the Tustin Hyundai team!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    December 7, 2018

    This was my first car lease and the entire experience was wonderful and easy. Carlos was very welcoming and personable throughout the entire process.... Any ill-conceived notion of car salesmen was not with him nor with the dealership. They are honest, sincere and will work with you to make you happy in your decision in obtaining a car. I highly recommend Carlos and the staff at Tustin Hyundai for your next car purchase/lease.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Carlos Menjivar

    Sales Professional

    (5.0) 92 reviews

  • 5.0 out of 5
    December 1, 2018

    This is my second time leasing a car from Bill and I highly recommend this dealership as well as this sales consultant. Bill is honest and always willing... to provide information so that you can make an informed decision.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    jkshuler,Congratulations on Hyundai #2! We cherish the opportunity to serve you, thank you.Warm wishes for a lovely holiday season!


    Worked with:
    Bill Farris

    Sales

    (5.0) 408 reviews

  • 5.0 out of 5
    November 30, 2018

    Thanks for making a stressful process easy. Friendly, responsive and kind. Cheryl in finance was great as well. Hope for a good future relationship with... the dealership.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Princess,Welcome to the family, your future relationship with us is assured to be a great one! It's our priority.It was an honor to serve you and we ...wish you and yours a beautiful holiday season.


    Worked with:
    Rooben Khachatoorian

    Sales Professional

    (5.0) 119 reviews

  • 5.0 out of 5
    November 30, 2018

    Cedric Thomas was the Best salesperson I've ever dealt with. When I had engine problems, Mr. Thomas assured me that Tustin Hyundai will take care of it.... He put me in a loaner car while my vehicle was being repaired. He kept me informed about the progress of my vehicle. Thanks for being a constant professional Mr. Thomas.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    B Stone,We're so happy to hear you feel well taken care of! It's a pleasure to assist you and we thank you for the acknowledgement.Happy Holidays!


    Worked with:
    Cedric Thomas

    Sales Professional

    (5.0) 38 reviews

  • 5.0 out of 5
    November 30, 2018

    Costumer Services Has Always Made Me Feel Welcome. Cedric Thomas was very excellence on helping me out on picking the right car, didn???t make me feel... like I was been pushed into something just to make a sale. I???ll recommend him to all my friends/family members great guy..

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Deewood,Thank you for this great recommendation!We're happy to hear you're so pleased.It was an honor to assist you and we wish you the happiest of ho...lidays!


    Worked with:
    Cedric Thomas

    Sales Professional

    (5.0) 38 reviews

  • 5.0 out of 5
    November 30, 2018

    Ced provided the best customer service, reliable, professional, and attentive. I would reccomend anyone shopping for a car new or used to go see Ced he... is the best......

    4.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Tra,Thank you for selecting us and for this review. It was our pleasure and we congratulate you on your purchase!Happy Holidays!


    Worked with:
    Cedric Thomas

    Sales Professional

    (5.0) 38 reviews

  • 5.0 out of 5
    November 29, 2018

    The entire experience of purchasing a vehicle couldn't be smoother. Bill did such an exceptional job of making us feel welcome, walking us through our... options, test driving, and the eventual purchase of the vehicle. He is very straightforward and honest, patient and understanding, helpful and professional, just a really great personality. There was zero pressure in our decision making. Quick and easy! It couldn't be done without the help of Bill and the team at Tustin Hyundai.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Daylane,Thank you for the generous review. We are so pleased to hear this!Congratulations on your purchase and we wish the best and brightest holiday...s for you!


    Worked with:
    Bill Farris

    Sales

    (5.0) 408 reviews

View More Reviews