Reviews
Horrible.
Horrible. Lowered the price, then upped it again the next day after I inquired about the truck. Sales rep called me the next morning, would not honor the listed price from the day before when I inquired about it. Then left a voice mail for the sales manager, and never received a call back. Horrible customer service all the way around
Horrible.
Horrible. Lowered the price, then upped it again the next day after I inquired about the truck. Sales rep called me the next morning, would not honor the listed price from the day before when I inquired about it. Then left a voice mail for the sales manager, and never received a call back. Horrible customer service all the way around
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
Great Team!
Great Team! Mechanics did a good job with my 2019 Silverado and communicated with future needs. Same day, I ended up purchasing a new 2025 Silverado. Reg did a Great Job working with me.
Great Team!
Great Team! Mechanics did a good job with my 2019 Silverado and communicated with future needs. Same day, I ended up purchasing a new 2025 Silverado. Reg did a Great Job working with me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your satisfaction is important to us, so we want to sincerely thank you for choosing Vande Hey Brantmeier Chevrolet-Buick, INC. and we hope to see you again soon!
I was so impressed with my experience at Vande Hey
I was so impressed with my experience at Vande Hey Brantmeier. They listened to my needs and helped me find the vehicle that fit my budget. Cody was helpful in showing me everything about my vehicle and Hillary was wonderful with the finances. I felt like family!
I was so impressed with my experience at Vande Hey
I was so impressed with my experience at Vande Hey Brantmeier. They listened to my needs and helped me find the vehicle that fit my budget. Cody was helpful in showing me everything about my vehicle and Hillary was wonderful with the finances. I felt like family!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jesica, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!
Took my 2023 Colorado in for module updates.
Took my 2023 Colorado in for module updates. Jared Nelson was my service manager, and everything went well. On the way back into the shop he said he will run my truck through the car wash a second time because he noticed there was still dirty spots. Great service from Jared as always.
Took my 2023 Colorado in for module updates.
Took my 2023 Colorado in for module updates. Jared Nelson was my service manager, and everything went well. On the way back into the shop he said he will run my truck through the car wash a second time because he noticed there was still dirty spots. Great service from Jared as always.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Douglas, we're happy you found our staff to be so supportive during your experience here at Vande Hey Brantmeier Chevrolet-Buick, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
My husband and I recently traded our Tahoe in for a
My husband and I recently traded our Tahoe in for a pickup truck. We worked with Justin Brantmeier, and he made us feel like we were in a hometown dealership. As if he had known us his whole life. We were very happy with the service and comfort in Vande Hey Brantmeier it made the 2-hour drive worth it. Thank you all that helped us. KB and CB
My husband and I recently traded our Tahoe in for a
My husband and I recently traded our Tahoe in for a pickup truck. We worked with Justin Brantmeier, and he made us feel like we were in a hometown dealership. As if he had known us his whole life. We were very happy with the service and comfort in Vande Hey Brantmeier it made the 2-hour drive worth it. Thank you all that helped us. KB and CB
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Had a great experience!
Had a great experience!!! I absolutely loved working with Maria, she was so patient and answered all questions I had. The whole process went smooth and fast and now im loving my new ride.
Had a great experience!
Had a great experience!!! I absolutely loved working with Maria, she was so patient and answered all questions I had. The whole process went smooth and fast and now im loving my new ride.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out to us if there's anything more we can do!
This dealership was very passive aggressive and unethical
This dealership was very passive aggressive and unethical in my experience. The vehicle that I bought was used and was not selling. I had a nice trade in. In one month, the price of the used vehicle dropped 4%, but the trade in value dropped 7%. Their own records showed this, but they xx’d me about “changes in the marketplace” and the GM/Owner was the person who struck the original deal. I reluctantly went through with the deal, thinking that it was only $1000 more out of my pocket. In addition, I had 2 questions after the purchase - one for payoff info and the other for a broken part that was “Superglued” in place. They did not return my calls or emails on either event and I was told “management is reviewing”?! The GM sent me a long email about providing feedback to him about my experience, even though he avoided meeting with me during both of my visits. I was sitting in the next office both times! I recommend that no one buy a vehicle from this dealer.
This dealership was very passive aggressive and unethical
This dealership was very passive aggressive and unethical in my experience. The vehicle that I bought was used and was not selling. I had a nice trade in. In one month, the price of the used vehicle dropped 4%, but the trade in value dropped 7%. Their own records showed this, but they xx’d me about “changes in the marketplace” and the GM/Owner was the person who struck the original deal. I reluctantly went through with the deal, thinking that it was only $1000 more out of my pocket. In addition, I had 2 questions after the purchase - one for payoff info and the other for a broken part that was “Superglued” in place. They did not return my calls or emails on either event and I was told “management is reviewing”?! The GM sent me a long email about providing feedback to him about my experience, even though he avoided meeting with me during both of my visits. I was sitting in the next office both times! I recommend that no one buy a vehicle from this dealer.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. When you have an opportunity, please reach out to us at (920) 849-9331 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.
Tana is a very good sale person.
Tana is a very good sale person. Easy to work with. I would recommend this dealer ship. The place looked clean and new. Elizabeth the finance manage was a great help.
Tana is a very good sale person.
Tana is a very good sale person. Easy to work with. I would recommend this dealer ship. The place looked clean and new. Elizabeth the finance manage was a great help.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Poor customer service!
I went in with money to purchase a 50k vehicle on the spot. Sales person was so smug and unwilling to talk about issues and possible savings. Told me they don’t even fill the tank past 1/4 full. Realized how small town dealerships don’t care about the relationship with a customer anymore. Terrible experience!
Poor customer service!
I went in with money to purchase a 50k vehicle on the spot. Sales person was so smug and unwilling to talk about issues and possible savings. Told me they don’t even fill the tank past 1/4 full. Realized how small town dealerships don’t care about the relationship with a customer anymore. Terrible experience!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Wry friendly, fast, complete service.
We have used this dealer in and off for last 20 years. Staff is always courteous and professional. Your not just a customer, but a person. Never had problems with getting questions answered, as they are knowledgeable in their vehicles.
Wry friendly, fast, complete service.
We have used this dealer in and off for last 20 years. Staff is always courteous and professional. Your not just a customer, but a person. Never had problems with getting questions answered, as they are knowledgeable in their vehicles.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase