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The dealership is very clean, and modern.
The dealership is very clean, and modern. The advisors respond to calls promptly and appointments are available quickly. The repairs have always been done correctly and the car is returned clean and running great. I would recommend this dealership for both routine maintenance and repairs.
Thank you for trusting your vehicle to Naples Infiniti for your vehicle service needs. We try our hardest to get our customers in for service as quickly as possible.
On time always and very nice people.
On time always and very nice people. I live in Miami but go here for my service and it’s worth it.
Thank you! What a great testimony that you travel across the state for your service needs. Enjoy the weekend!
We are from out of state.
We are from out of state. We found the car we wanted on the internet. Naples Infiniti did everything they could to make the purchase as easy as possible. They communicated with us very well throughout the process. Our sales person,Gabe Barger, was excellent. He was professional, knowledgeable and communicated very well. He was definitely someone we would buy from again.
Thank you for your review and for your purchase! Gabe is a great communicator as well as being very customer focused and professional. Enjoy your new wheels!
Yes Gabe is all of those things. We had a great experience with Naples Infiniti!
Infiniti's have been our cars of choice for many years
Infiniti's have been our cars of choice for many years starting in Novi Michigan. We are here in Florida buying a new QX55 from Justin. He was able to provide a new car off the lot. He did a great job of providing information on the vehicle. He even came to our home to address an issue. The dealership itself is great. Service is always good & complete. We are happy to continue with Naples Infiniti.
Thank you for your loyalty to Infiniti and for your purchase! Justin is very knowledgeable and very customer focused. He tries his hardest to deliver both the car and the experience to his customers. Enjoy your new QX55!
Great job! Very professional
Great people! Very Professional. I will always go there and recommend other people to go there. Never have any issues. They are always dialed in! Thank you!
Thank you for trusting your vehicle to us! We try our hardest to make your experience in our service department a positive one. Enjoy the holidays!
G was great.
G was great. His supervisor was too. Voluntarily fixed some cosmetic damage at no charge. I’d do business with them again and I really like the Q50 I bought.
Thank you for your purchase and your feedback! Gerosky is great and we are very happy that he is on our team! Enjoy your Q50!
Infinity is the way to go you guys are amazing I love my
Infinity is the way to go you guys are amazing I love my car so much thanks
Thank you for your review and for your purchase! We try our hardest to make the process as seamless as possible. Enjoy your new Infiniti!
Just bought my QX60 from Jonathan Hildago….
Just bought my QX60 from Jonathan Hildago…. terrific experience from start to finish to followup. I’ve bought dozens of cars and I’ve never felt more positive about a transaction than this one👍👍👍
Thank you for your review and for your purchase! Jonathan is a true professional and he knows how to deliver both the car and the experience to his customers. Enjoy your new wheels!
awful experience on more than 1 occasion!
awful experience on more than 1 occasion!! Service manager Mike is rude.... service dep unorganized.... " Ill have your service advisor call you right back " several days in a row, come to find out he was on vacation, that's why he was not returning my calls to get status of my car.... dealership oblivious to when employees are there I guess.... rude about not having "recommended" work done when car in for warranty work.... sorry but your prices are very inflated and not everyone in Naples can afford those prices and its not appreciated when we are belittled
We are very sorry to hear about your experience. Certainly this is not the level of customer service that anyone should experience.. You can expect a call from our Director of Fixed Operation, Skip Roth to hear more about what happened. If you would like to reach him, you certainly can at email@example.com. Again, our sincerest apologies.
Our experience began with Anthony Latino keeping us
Our experience began with Anthony Latino keeping us posted when the car we were interested was available. He always let us know when a car came in whether it was the exact one we wanted or not but wanted to let us know we weren't forgotten. He was always very polite and informative. One day we decided to drop into the dealership Anthony was with another customer that's when we met Gabe Barger. He ultimately helped us with our purchase of our 2022 QX60. We were thrilled to hear that a vehicle with our specifications was coming in that week. That was our car! We made a deal with Gabe and Scott Rollins the Manager. We were thrilled. Everyone involved was just wonderful and couldn't do enough for us. We got the car and it is beautiful. Even after the purchase when we came in for a courtesy car wash and ran into Anthony again he told us if there was anything he could do for us he was always there. We were also told that by Gabe. It's a wonderful dealership with kind helpful employees and it also happens to be a beautiful spotless dealership with a wonderful service department! They are lucky to have two young men like Anthony and Gabe work for them!!
Thank you for your feedback. Anthony and Gabe are awesome and we fully agree with you that we are fortunate to have them on the Naples Infiniti team. We are so happy that you found the perfect QX60. We hope that you have many years and many miles of enjoyment in your new Infiniti!
You are very welcome!