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Naples INFINITI

(897 reviews)
Visit Naples INFINITI
Sales hours: 8:30am to 7:30pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–7:30pm 7:30am–6:00pm
Tuesday 8:30am–7:30pm 7:30am–6:00pm
Wednesday 8:30am–7:30pm 7:30am–6:00pm
Thursday 8:30am–7:30pm 7:30am–6:00pm
Friday 8:30am–7:30pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
2024 consumer dealer award
View 6 awards
2019 state dealer award
2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

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New (866) 691-4523 (866) 691-4523
Used (866) 716-3429 (866) 716-3429
Service (866) 413-9452 (866) 413-9452

Inventory

See all 241 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since May 2013.
Your #1 Choice In Southwest Florida!!

At Naples INFINITI the moment you walk into our dealership it's our philosophy to show you why owning an INFINITI will be as inspiring as driving it.
Naples INFINITI - Your #1 Choice In Southwest Florida!!!

Service center

Phone number (866) 413-9452

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(897 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Naples INFINITI from DealerRater.

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I had a wonder experience today at Infiniti they went

I had a wonder experience today at Infiniti they went above and beyond to get me into my dream car. Salesman Johnson Timoleon exceeded my expectations with his professionalism and determination to get the deal done. I would recommend Naples Infiniti to anyone looking to get into a car you will be more than happy with your purchase. Thanks again guys!

I had a wonder experience today at Infiniti they went

I had a wonder experience today at Infiniti they went above and beyond to get me into my dream car. Salesman Johnson Timoleon exceeded my expectations with his professionalism and determination to get the deal done. I would recommend Naples Infiniti to anyone looking to get into a car you will be more than happy with your purchase. Thanks again guys!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your purchase and for your review! Johnson is very customer focused. He listens to his customer and tries to find the perfect vehicle based on their needs and wants. Enjoy your beautiful new Infiniti!

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Johnson and rafa helped me buy my new nissan Altima.

Johnson and rafa helped me buy my new nissan Altima. Walked in here just to look and ended up buying a car for a insane deal

Johnson and rafa helped me buy my new nissan Altima.

Johnson and rafa helped me buy my new nissan Altima. Walked in here just to look and ended up buying a car for a insane deal

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback and for your purchase! Rafa and Johnson are both amazing to work with. They have a great deal of knowledge and enjoy sharing their knowledge with their customers. At the end of the day, they strive to deliver the car and the experience to all of their customers. Enjoy your new wheels!

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First time buying a vehicle for my self, I wasn’t even

First time buying a vehicle for my self, I wasn’t even expecting to buy a car, but thanks to Rafa everything went perfect and I’m very happy with my new ride!!

First time buying a vehicle for my self, I wasn’t even

First time buying a vehicle for my self, I wasn’t even expecting to buy a car, but thanks to Rafa everything went perfect and I’m very happy with my new ride!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Randy, we are pleased to hear of your experience with us here at Naples INFINITI. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

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I recently had the pleasure of working with Johnson

I recently had the pleasure of working with Johnson Timoleon at Naples Infinity, and I cannot recommend him highly enough. From the moment I walked in, he made the car-buying process smooth, stress-free, and even enjoyable. What stood out the most was his genuine approach. He listened carefully to my needs, preferences, and budget, and never once tried to push me into something I wasn’t comfortable with. His extensive knowledge of the vehicles, combined with his patience in answering all my questions, gave me complete confidence in my purchase. Johnson Timoleon went above and beyond to ensure every detail was handled perfectly. Whether it was finding the exact model and color I wanted, explaining financing options in clear terms, or following up after the sale to make sure I was happy, he exceeded all expectations. If you’re in the market for a car and want someone who is honest, professional, and truly cares about your satisfaction, Johnson Timoleon is the person to see. I’m thrilled with my new infinity QX50 and incredibly grateful for his help. Thank you, Johnson Timoleon, for an amazing experience!

I recently had the pleasure of working with Johnson

I recently had the pleasure of working with Johnson Timoleon at Naples Infinity, and I cannot recommend him highly enough. From the moment I walked in, he made the car-buying process smooth, stress-free, and even enjoyable. What stood out the most was his genuine approach. He listened carefully to my needs, preferences, and budget, and never once tried to push me into something I wasn’t comfortable with. His extensive knowledge of the vehicles, combined with his patience in answering all my questions, gave me complete confidence in my purchase. Johnson Timoleon went above and beyond to ensure every detail was handled perfectly. Whether it was finding the exact model and color I wanted, explaining financing options in clear terms, or following up after the sale to make sure I was happy, he exceeded all expectations. If you’re in the market for a car and want someone who is honest, professional, and truly cares about your satisfaction, Johnson Timoleon is the person to see. I’m thrilled with my new infinity QX50 and incredibly grateful for his help. Thank you, Johnson Timoleon, for an amazing experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear of your experience with us here at Naples INFINITI. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

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Bought a used 2023 BMW X5 for the best deal anywhere.

Bought a used 2023 BMW X5 for the best deal anywhere. Very happy with the car and John Lawson was outstanding throughout the whole process.

Bought a used 2023 BMW X5 for the best deal anywhere.

Bought a used 2023 BMW X5 for the best deal anywhere. Very happy with the car and John Lawson was outstanding throughout the whole process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Craig for your purchase and for your feedback! John Lawson is amazing to work with. He tries his hardest to deliver the car and the experience to all of his customers. Enjoy your new ride!

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Marlon Hart and the team have serviced us with great

Marlon Hart and the team have serviced us with great excellence. Thank you for your care and professionalism.

Marlon Hart and the team have serviced us with great

Marlon Hart and the team have serviced us with great excellence. Thank you for your care and professionalism.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your purchase and your feedback! Marlon and Dylan are great to work with. They are both very customer focused and both try their hardest to deliver the car and the experience to all of their customers. Enjoy your new Infiniti!

Dealer response

Hi, we're glad to hear our staff took such great care of you! Here at Naples INFINITI we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

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Great experience with Marlon Hart was very knowledgeable

Great experience with Marlon Hart was very knowledgeable and had a friendly demeanor, which made him very easy to talk to. Luxom was also easy going when reviewing the loan docs. This deal ship treat us with respect and kindness from the minute we walked in right through to our purchase. We will make sure to refer our friends and family here. We will be back!

Great experience with Marlon Hart was very knowledgeable

Great experience with Marlon Hart was very knowledgeable and had a friendly demeanor, which made him very easy to talk to. Luxom was also easy going when reviewing the loan docs. This deal ship treat us with respect and kindness from the minute we walked in right through to our purchase. We will make sure to refer our friends and family here. We will be back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your purchase and for your feedback!. Marlon is awesome! he is very knowledgeable and very customer focused. he enjoys sharing his knowledge with his customers so that they can make an informed decision on purchasing their new vehicle. Enjoy your new Infiniti in the new year!

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I can?

I can?t tell you how terrific my buying experience was with Dylan Jones at Naples Infinity. nobody works harder than him trying to find his clients the perfect car for their needs. I have very specific needs because I have had many surgeries and I need a very specific seat and a steering wheel that is very easy to turn. You wouldn?t believe how hard it is to find that combination in a car that also looks great. Dylan was looking for me for a long time. I trust him implicitly as this is the second car I purchased from him. he never wasted my time and only showed me cars that were strong possibilities. His integrity, intelligence, resourcefulness, patience, and knowledge of every detail of every automobile is unsurpassed by any other sales person I?ve ever worked with. I was thrilled when he showed me a QX60 that had everything I needed and more. I couldn?t believe how fully equipped the car was for the price. I didn?t have to pay for anything extra like other dealers usually will require. Infinity is very fair with their prices and with their trade-in values. Dylan was great at explaining economic factors affecting trade-in values. Dylan made the purchasing process very easy. My trust in him makes buying car a very pleasurable experience, which is so rare for this industry. Thank you, Dylan, for everything you did for me.

I can?

I can?t tell you how terrific my buying experience was with Dylan Jones at Naples Infinity. nobody works harder than him trying to find his clients the perfect car for their needs. I have very specific needs because I have had many surgeries and I need a very specific seat and a steering wheel that is very easy to turn. You wouldn?t believe how hard it is to find that combination in a car that also looks great. Dylan was looking for me for a long time. I trust him implicitly as this is the second car I purchased from him. he never wasted my time and only showed me cars that were strong possibilities. His integrity, intelligence, resourcefulness, patience, and knowledge of every detail of every automobile is unsurpassed by any other sales person I?ve ever worked with. I was thrilled when he showed me a QX60 that had everything I needed and more. I couldn?t believe how fully equipped the car was for the price. I didn?t have to pay for anything extra like other dealers usually will require. Infinity is very fair with their prices and with their trade-in values. Dylan was great at explaining economic factors affecting trade-in values. Dylan made the purchasing process very easy. My trust in him makes buying car a very pleasurable experience, which is so rare for this industry. Thank you, Dylan, for everything you did for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Karen, thank you so much for your feedback about Naples INFINITI! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help. Take care!

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Was in process of purchasing car.

Was in process of purchasing car. Offered to wire funds sold car without my knowledge and when asked said other parties interested. No honesty in used car sales

Was in process of purchasing car.

Was in process of purchasing car. Offered to wire funds sold car without my knowledge and when asked said other parties interested. No honesty in used car sales

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Mr. Mohn, We are sorry to hear your dissatisfaction with our dealership. We appreciate your interest in our inventory, it garnered a lot of interest. Regrettably, another client did finalize the purchase of the car prior to your appointment on Thursday. It is our responsibility to communicate effectively and in doing so, we should have placed more urgency upon your inquiry. As we stated by phone, we are happy to search for a similar preowned model and will communicate with you promptly if we find a comparable car.

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We just purchased another Infiniti from Naples Infiniti….

We just purchased another Infiniti from Naples Infiniti….satisfied customers always come back and we have been for years due to the exceptional service. Antoine and Cullen went above and beyond to help us with every step and make the experience enjoyable! We highly recommend this dealership and our wonderful sales associate!

We just purchased another Infiniti from Naples Infiniti….

We just purchased another Infiniti from Naples Infiniti….satisfied customers always come back and we have been for years due to the exceptional service. Antoine and Cullen went above and beyond to help us with every step and make the experience enjoyable! We highly recommend this dealership and our wonderful sales associate!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Julie, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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