Reviews
My XT5 warning lights went on .
My XT5 warning lights went on .It was right before July 4th Paul got me in when I was told there were no open appts. until the week after the 4th. They ran some test and found out my battery was about to die. Still under warranty the replaced it for free. Thanks again Paul.
My XT5 warning lights went on .
My XT5 warning lights went on .It was right before July 4th Paul got me in when I was told there were no open appts. until the week after the 4th. They ran some test and found out my battery was about to die. Still under warranty the replaced it for free. Thanks again Paul.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We're glad Paul was able to assist you and get your XT5 back in top shape. Your satisfaction is important to us, and we appreciate your feedback! Regards, Justin Conover General Manager Justin.conover@earnhardt.com
We have purchased 5 vehicles from the GM dealer in Carson
We have purchased 5 vehicles from the GM dealer in Carson City Nevada. Service never a good experience. We purchase a Cadillac here in AZ and the service is always fantastic, always a great experience. I would recommend Earnhardt Chandler Cadillac to everyone. It just might be worth the 12 hour drive for exceptional service.
We have purchased 5 vehicles from the GM dealer in Carson
We have purchased 5 vehicles from the GM dealer in Carson City Nevada. Service never a good experience. We purchase a Cadillac here in AZ and the service is always fantastic, always a great experience. I would recommend Earnhardt Chandler Cadillac to everyone. It just might be worth the 12 hour drive for exceptional service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic feedback, Jed! We’re thrilled to hear about your positive experiences with our service. Your recommendation means a lot to us, and we’re glad to know you find the drive worthwhile for exceptional care. Looking forward to seeing you again! Regards, Justin Conover General Manager Justin.conover@earnhardt.com
Purchasing our new 2025 Cadillac XT5 at Earnhardt was an
Purchasing our new 2025 Cadillac XT5 at Earnhardt was an easy and pleasant experience. Owen, our sales representative, understood what we were looking for, used his knowledge of their inventory to match us with the perfect vehicle and then negotiated a great price for us. We had planned on visiting four other dealerships to look at SUV’s before making our decision but after Owen did such a fantastic job, we were one and done! Thank you!
Purchasing our new 2025 Cadillac XT5 at Earnhardt was an
Purchasing our new 2025 Cadillac XT5 at Earnhardt was an easy and pleasant experience. Owen, our sales representative, understood what we were looking for, used his knowledge of their inventory to match us with the perfect vehicle and then negotiated a great price for us. We had planned on visiting four other dealerships to look at SUV’s before making our decision but after Owen did such a fantastic job, we were one and done! Thank you!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’re thrilled to hear about your fantastic experience, Candice! It’s great that Owen could help you find the perfect Cadillac XT5 and make the process enjoyable. Thank you for choosing us and for sharing your positive feedback! Enjoy your new ride! Regards, Justin Conover General Manager Justin.conover@earnhardt.com
Great staff and service love the donuts in the lounge
Great staff and service love the donuts in the lounge Service advisor was great very informative
Great staff and service love the donuts in the lounge
Great staff and service love the donuts in the lounge Service advisor was great very informative
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Michael! We’re thrilled to hear you enjoyed our staff and the lounge treats. Our service team strives to provide top-notch experiences, and it’s great to know their efforts made an impact. We look forward to welcoming you back soon! Regards, Justin Conover General Manager Justin.conover@earnhardt.com
Service department is the best!
Service department is the best!! I have had Cadillac cars for over 30 years and this dealership service department rates at the top !!!
Service department is the best!
Service department is the best!! I have had Cadillac cars for over 30 years and this dealership service department rates at the top !!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jackie, thank you for your fantastic review! We're thrilled to hear you’ve had such positive experiences with our service department. Your loyalty over the years means a lot to us, and we’re here to keep providing the top-notch service you deserve! Regards, Justin Conover General Manager Justin.conover@earnhardt.com
Lee was great and helped us get a great deal on our new
Lee was great and helped us get a great deal on our new vehicle. Definitely recommend them. Thanks.
Lee was great and helped us get a great deal on our new
Lee was great and helped us get a great deal on our new vehicle. Definitely recommend them. Thanks.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the fantastic feedback! We're thrilled to hear that Lee provided excellent service and helped you find a great deal. Your recommendation means a lot to us. Enjoy your new vehicle! Regards, Justin Conover General Manager Justin.conover@earnhardt.com
When I brought our XT5 in for regular servicing and
When I brought our XT5 in for regular servicing and described a problem Paul knew immediately what the cause was even though it wasn't evident from the car's behavior. He then prepared me for what will need to be done on the next visit. He always delivers excellent service and I'm glad he's our service advisor.
When I brought our XT5 in for regular servicing and
When I brought our XT5 in for regular servicing and described a problem Paul knew immediately what the cause was even though it wasn't evident from the car's behavior. He then prepared me for what will need to be done on the next visit. He always delivers excellent service and I'm glad he's our service advisor.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the fantastic feedback! We're thrilled to hear about your positive experience with Paul and his expertise. Our team always strives to provide top-notch service, and it’s great to know we’re meeting your expectations. We look forward to seeing you again soon! Regards, Justin Conover General Manager Justin.conover@earnhardt.com
Paul is very knowledgeable!
Paul is very knowledgeable! He knew exactly what was wrong with our Cadillac XT4. He also was very knowledgeable and explained how we could be covered for the next 6 years with the extended warranty that is offered at Cadillac. Now that we purchased the extended warranty we feel so much better knowing we are covered for 6 years! He is so awesome!
Paul is very knowledgeable!
Paul is very knowledgeable! He knew exactly what was wrong with our Cadillac XT4. He also was very knowledgeable and explained how we could be covered for the next 6 years with the extended warranty that is offered at Cadillac. Now that we purchased the extended warranty we feel so much better knowing we are covered for 6 years! He is so awesome!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled to hear about your positive experience with Paul! It’s great to know he provided you with the knowledge and support you needed for your Cadillac XT4 and the extended warranty. Thank you for sharing your thoughts; we appreciate your trust in us! Regards, Justin Conover General Manager Justin.conover@earnhardt.com
Thank you Bull for connecting us to this outstanding team
Thank you Bull for connecting us to this outstanding team of professional, knowledgeable, respectful and kind team! Thank you Ron, Andy and Justin for working above and beyond in providing us with our beautiful new 2025 vehicle! A special thank you to Ron for your genuine patience and kindness. EXCEPTIONAL EXPERIENCE on every level! Kirk and Deneen
Thank you Bull for connecting us to this outstanding team
Thank you Bull for connecting us to this outstanding team of professional, knowledgeable, respectful and kind team! Thank you Ron, Andy and Justin for working above and beyond in providing us with our beautiful new 2025 vehicle! A special thank you to Ron for your genuine patience and kindness. EXCEPTIONAL EXPERIENCE on every level! Kirk and Deneen
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kirk, we’re thrilled to hear about your exceptional experience! Our team strives to provide top-notch service, and it’s wonderful to know Ron, Andy, and Justin made such a positive impact. Enjoy your new vehicle, and thanks for sharing your feedback! Regards, Justin Conover General Manager Justin.conover@earnhardt.com
Working with the sales professional Owen Dirks, Finance
Working with the sales professional Owen Dirks, Finance Manager Terry Schaier and sales manager John (forgot his last name) was an absolute pleasure. They made me feel at ease during the entire negotiating process and gave me what I believe to be a reasonable price on my 2014 Corvette Stingray. Cudos to them all for being standup professionals and a credit to their organization.
Working with the sales professional Owen Dirks, Finance
Working with the sales professional Owen Dirks, Finance Manager Terry Schaier and sales manager John (forgot his last name) was an absolute pleasure. They made me feel at ease during the entire negotiating process and gave me what I believe to be a reasonable price on my 2014 Corvette Stingray. Cudos to them all for being standup professionals and a credit to their organization.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the fantastic feedback, Robert! We're thrilled to hear that Owen, Terry, and John provided such a positive experience during your purchase. Our team strives to create a comfortable atmosphere for our customers, and it's great to know that they succeeded with you. Enjoy your Corvette Stingray! Regards, Justin Conover General Manager Justin.conover@earnhardt.com