Earnhardt Chandler Cadillac

I purposely avoid dealerships due to all the hassles, but my experience at Earnhardt Cadillac Chandler was amazing. I saw a vehicle online and made some... tentative contact, not expecting much as I had not bought from a dealer in over 25 years. Everything worked out in the process and I have my new-to-me vehicle which was awesome. The team, Peter, Andy, Luke, had everything ready for me so when I drove in from Tucson, all I had to do was inspect, drive, sign and head home in about 30 minutes. Awesome experience.

My wife wanted to get a suv. We purchased a new CTS fro Earnhardt 2 yrs ago and were treaded very fair on trading in her car for a XT5.

Completed service quicker then they said would be done.

I don't regret years with "other" cars, but it seems Cadillac is special, and so was my first visit to Service. All went perfectly! Special... thanks to John.

I went into the dealership because my air conditioner stopped working. I was told a top mechanic would be serving my vehicle. I then was told the whole... system needed to be replaced for 5 to 6 thousand dollars. So I left and me and my husband (along with youtube) went to work. Turns out someone switched my fuse to the air for a much smaller amp and a bare wire was hitting my oil pan shorting out my system turns out the very expensive mechanic was wrong. Not sure if it was done on purpose but you think that they would have caught this I surely did. $2.50 fuse wow big savings for me.

During the past two years, I have bought 2 cars and two trucks from Earnhardt Dodge. I was treated very fairly. I decided that I wanted to trade one of... them for a new Cadillac. Both times I looked at the website and found the car I wanted . When I went to make a deal, they tried to pull a bait and switch on me. Needless to say I didn't fall for it and won't try again.

We started looking for a new Cadillac a few months ago. Our lease was coming due and Earnhardt Chandler Cadillac was the only dealer in the Valley to have... any specials listed on their website. The other stores just didn't seem to be trying very hard. I initially contacted the dealership in July and due to unforeseen circumstances had to put things off for a bit. When I checked back in with the salesperson, Luke Salscheider, he was very courteous and helpful. Due to my travel schedule , it took a about a week of back and forth with emails and phone calls, but throughout the whole process Luke was extremely patient. The day before we had delivery scheduled, I asked Luke to have everything ready to minimize our time at the dealership. Just as I requested, all of the paperwork was ready along with the car and we were in and out in a little over an hour. I fully expected it to take closer to two. If you're looking to buy or lease a new Cadillac I highly recommend Earnhardt Chandler Cadillac and Luke Salscheider.

I was shopping for a car and this dealership had what I thought was the perfect buy. When we agreeed on a price I then found out there was 1200 in dealership... fees I previously did not know about included a fee because they like to retint their cars. We went back a forth on the price and was still 800 apart from a deal. I was informed that lowering it anymore would be losing money for the dealership and they could sell it at an auction for more. It wasn't rude customer service st all, but it was far from pleasant. After deciding to keep looking the very next day they dropped the car 1000 online.

Good place to shop, not far from where we live. We like to go to Phoenix, nice salesmen.

Awesome experience! I can't think of one thing the service department could have done better. The loaner vehicle was perfect and the service was excellent.... I actually enjoyed the whole day. Good job!