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Kunes Chevrolet GMC of Elkhorn

(522 reviews)
Visit Kunes Chevrolet GMC of Elkhorn
Sales hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 7:30am–3:00pm
Sunday Closed Closed
2018 consumer dealer award
View 1 awards
2018 consumer dealer award
New (262) 686-1029 (262) 686-1029
Used (262) 686-1028 (262) 686-1028
Service (262) 686-1031 (262) 686-1031

Reviews

(522 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kunes Chevrolet GMC of Elkhorn from DealerRater.

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I feel like my salesman (Stephan) really listened to me,...

I feel like my salesman (Stephan) really listened to me, and found “the “ car for me. All of the employees that I dealt with were easy to work with, made the process simple.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Dimae525, thank you for your kind review; we are happy to pass along your comments to the team here at Kunes Chevrolet GMC Buick of Elkhorn! Please don't hesitate to reach out if there's anything additional we can do for you.

I had a great experience here! As soon as I pulled up...

I had a great experience here! As soon as I pulled up Jordan had the truck parked out front that I had called about and his service was excellent!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Mormanm24, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Do not buy a used vehicle from here without using your...

Do not buy a used vehicle from here without using your own mechanic to completely go through the vehicle! Kunes bought my 2020 Yukon back due to it's condition & now is putting back on the lot a week later. Here is a list of things that I know is wrong with the vehicle: 1. Missing front mud guard 2. Evidence of scraping along the bottom of the vehicle on cross members. 4. The noise coming from back passenger. Shield is not attached by much. 5. Lower passenger rear shock mount twisted (if you look down the rail you can see that it runs straight just before the yellow pad. 6. On the passenger side you can see how it is bent just before the pad. 7. Left rear shock leaking 8. Right rear shock leaking. 9. Control arm dented and has a flat spot 10. Bushing looks like it may be damaged causing noise from front right 11. Cross member is bent. Check your VIN at Bidfax.info before buy!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Kracz, we're disappointed to hear of the negative experience you had at our location. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (262) 723-3900. We look forward to hearing from you.

I bought a new 2021 Chevy Trail Boss from Ben Vance and...

I bought a new 2021 Chevy Trail Boss from Ben Vance and it was an awesome experience. Ben will make sure you get what you want at the lowest possible price. He has a high amount of integrity and I would highly recommend working with Ben on your next purchase. Everyone there was in a good mood and feels like they truly love their jobs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Rj Amann, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Eddie worked out a great deal for my son's first car....

Eddie worked out a great deal for my son's first car. Had a great experience and if it wasn't two and a half hours away I'd buy more vehicles from here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Irisheyes1966, thank you for your kind words and this wonderful review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Kunes Country Chevrolet GMC Buick of Elkhorn!

Travel Trailer purchase

Salesperson was new, so not a lot of knowledge. She tried though! Finance person, John was awesome! He actually directed us to two campers we might interested in first. Sales was busy! Only biggest issue was we ordered two vent covers, which Kunes was to install. We reminded twice before they delivered the camper. Not installed.?? Had to call three more times, they finally came out and installed them. There was a long black mark on the ceiling of the slide that they were going to take care from the inspection. They didn?t??. We got a great deal, but customer service was not good. Always had to leave messages and no one called back.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Leon Schreiber, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

I'm am very satisfied with my salesman Brian did a very...

I'm am very satisfied with my salesman Brian did a very good job explaining the workings of the 2021 chevy traverse that me and my wife bought on the 4 15 2021

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Gramps, we're happy you found our staff to be so supportive during your experience here at Kunes Country Chevrolet GMC Buick of Elkhorn. If you have any further questions, please give us a call. We're always happy to help!

horrible service

I called them at 6:30 PM to inquire about specific vehicle, they told me the car is available so I told them I will head there and should be there at 7:15 as I leave 40 miles away. So they scheduled “VIP-appointment for me”, I arrived there and after talking to assigned sales person he informed me that vehicle was sold. I asked to talk to manager Bill, and I told him that I called in 45 minutes earlier to confirm vehicle is available, he said the vehicle was sold “he believed yesterday” but they didn’t take it off their site. He also said they are trying to get people in the store so if vehicle is sold they can try to sell them something else. Such a shady business, they don’t respect other people time. Don’t go there and waste your time. At the end of the day I don’t think they even had vehicle I inquired about, they just posted so people will come there!!! Scammers big time.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Drag, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (262) 723-3900. We look forward to hearing from you.

Salesman Contacted me via Telephone. He was Courteous and...

Salesman Contacted me via Telephone. He was Courteous and Helpful. He told me the information I Needed to know. I think he understood my Point of View. I Would Rate Him as a Very Good Salesperson. What Else can i Say About Him?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Kunes Country Chevrolet Buick GMC of Elkhorn These guys...

Kunes Country Chevrolet Buick GMC of Elkhorn These guys are the best , especially Brian Spotz he was so helpful he worked the hardest he was fantastic and a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Edward731, thank you for your kind review; we are happy to pass along your comments to the team here at Kunes Country Chevrolet GMC Buick of Elkhorn! Thank you so much again for your feedback! We hope you have a great day!