Headquarter Hyundai

I spoke with Don in Sales today. I found him to be very helpful, courteous and professional.

They completely took care of me and found me the car of my dreams. I will recommend them always.

Wife and I made a deal with Tony, the salesman. All was good until we went into finance with Mo. Told Mo no add ons, just straight contract. Mo offered free GAP coverage if we bought the extended warranty. Told to us in front of Tony and our family of 3. Next day, going over contract, $1500 charged for GAP. Total fraud and lied to our faces. Excuses made afterwards are xx. Hate the sight of the new GV80 now, because we were cheated at the dealer. Avoid Headquarter Genesis and Hyundai. They have a lack of honesty and morality.

Hey, HQ Hyundai. My wife and I drove up here from Winter Park after being given a hard time from a local dealer there. Chris took care of the matter (a defective oil sensor), had the shuttle driver drop us off at a restaurant and had the job finished before dessert. The job was done at a lower price than WP and two hours sooner than expected.

I really hate going to car dealerships because they talk too long and it takes really long to get out of there but Tony and his apprentice especially Tony was very friendly helpful knowledgeable, and it made my experience very pleasant thank you Tony thank you Genesis team

I am giving you one stars but you deserve none in my book. I've been treated with disregard and lack of customer service. I've had nothing but problems with Sanford Hyundai Dealership. I am truly thinking of trading in my car just so I don't have to deal with them. 1. Simple oil change turned into a mission when the mechanic only added one quart of oil. Complained to Shawn who's the service manager and he didn't even call me back.Victor was the only person who actually took his time to check my oil and determined it was only 1 quart. Had to take me car back into service. 2. Car started to show delay in acceleration brought it in and it took 5 days for them to even check it. No call from anyone specially Shawn when I asked him several times. 3. I made two complaints to corporate cause I wanted the manager Thomas to call me back and still no call back. His email is not working either and he doesn't call back. Shawn has shown lack of respect and customer service.

Best dealership experience I’ve ever had in all my years of purchasing cars. They are really great at what they do. Max (sales) and Moe (financing) are the best. Very knowledgeable and really went out of their way. Headquarters Hyundai will not disappoint! Go see the. Today!

Car could not be test driven due to a recall. I was never contacted afterwards. I took time out of my day to make an appt and confirm, only to be told that the car couldnt be sold or driven. They tried to sell me different vehicles.

I’m so thankful for Tony and Moe they helped me tremendously. I was extremely anxious after a horror I had been through aT another dealership and they made everything WONDERFUL!!!

I went with my son to purchase a car. Before making appointment at website an ad comes up to get a gift card with the test drive which I completed. While waiting at dealership to purchase the car, I inquired about the gift card, and was told that I will get redemption details by email. I never received email, I did follow up with Maurice Smith and he confirmed by email, still no email sent. So besides the long wait for paperwork, the gift card promise was not true. I never got a called back about the issue.