Flow Honda of Statesville

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
127 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    August 29, 2020

    My process of purchasing a new vehicle was seamless... great job with matching my needs and affordable payments... Dwight was pleasant and knowledgeable... on services. Thank you for awesome service

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    Shopped for a new car
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    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    July 20, 2020

    Dwight Roberts is the best i told him what was going on and he listened he did everything in his power to make sure that i got what I need. He gave no... pressure he was just there. I am happy with what I got and I will tell anyone if u looking for something and you are determined to get something done go to him he will make sure you are happy before you leave.

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    Shopped for a new car
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    1 people out of 1 found this review helpful. Did you?
  • April 8, 2017

    Our experience at Flow Honda in Statesville has been fantastic. They are courteous, professional and focused on quality customer service! This is our third... Honda from Flow. Working with them makes purchasing a car a positive experience and we know they will stand behind their product and do the right thing for their customers.

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    Came in for service or repair
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  • 5.0 out of 5
    June 6, 2020

    Was very pleased with the attentive service and professionalism

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    Shopped for a new car
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  • 5.0 out of 5
    May 11, 2020

    Great bunch of professionals at flow honda in statesville,NC

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    Shopped for a new car
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  • 5.0 out of 5
    May 8, 2020

    After having a horrendous experience with a Honda dealership in Greenville, SC, I found a car that I was interested in at Flow Honda of Statesville. Within... minutes of sending an inquiry, I received a call from Katie who was very friendly and was willing to answer or find answers to any questions I had. Statesville is 2 hours away, but my husband and I decided to make the drive since it seemed like Flow had the car I was looking for. When we arrived we were helped by Mark Weeks who was extremely friendly and knowledgeable and was not your "typical" used car salesman. He bent over backwards to help us and was EXTREMELY patient! I loved the car, but decided that I wanted leather seats instead of fabric. I had no idea that it would be cost effective to get them changed to leather, but Mark helped me get it all figured out! We then saw the business manager, Cordell Hughes. I never thought it would be possible to have a pleasant experience with a business manager of a car dealership but I was wrong. Everyone needs to meet Cordell! He is both personable and knowledgeable and obviously has great rapport with the other staff at the dealership. Due to getting the leather seats put in as well as getting the financing set with our local credit union, we were unable to take the car with us that day. I thought we would have to take another trip to get it, but no! Kevin offered to bring the car to us! We were floored! I just could not say enough good things about this dealership! They definitely have our respect, and it is well worth the drive! We will recommend them to others, and will make the trek again when we need another vehicle! Thank you for doing such a great job! I LOVE my new car and the leather seats are fabulous! I am one of crazy people who likes to name their car and decided that an appropriate name would be Flo! Thanks for everything Flow of Statesville! You are awesome!

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    Shopped for a used car
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  • 5.0 out of 5
    March 14, 2020

    In and out as promised with several different service items on my CRV. Kasey was great!

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  • 5.0 out of 5
    March 1, 2020

    I recently bought a new Honda CRV from Honda Statesville. The dealership is great. Our salesperson Bailey and the GM Billy Hollows were outstanding to... work with. I highly recommend this dealership.

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    Shopped for a new car
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  • 5.0 out of 5
    February 15, 2020

    The service was excellent!the people were nice and friendly.

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  • 1.0 out of 5
    February 13, 2020

    Bought a perfect Honda in April ($20k), but needed a bigger vehicle for my business. Only 55000 miles and still perfect only 4 months later, but only offered... $14k for a trade on a new vehicle. I was a three time customer, but NO LOYALTY offered. So disappointed, never going back! DON"T TRADE WITH THEM.

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    Shopped for a new car
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    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    James, I am sorry that you had an unpleasant experience and I am sure it was frustrating. I would greatly appreciate the opportunity to discuss your... visit, please give me a call at your earliest convenience at 704-873-1891. Thank you, Billy Hollows General Manager Flow Honda of Statesville bhollows@flowauto.com 704-873-1891

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