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I saw my dream car in this dealership through cars.com and sent them a message. They responded in a timely manner and invited me for a test drive. Next week I drove all the way from San Diego and Obi remembered me and the car I wanted! He was busy when I arrived but he made sure I was taken care of and sent me to Sergio, who was great. He took his time with me and made me feel really comfortable with the purchase I was making. At no point did I feel pressured into buying this car. I also really appreciated that they took care of all the financial things (they dealt with my bank to get me approved for the loan). The car itself was even better than I'd hoped for, and came with a 12 month/12000 mile warranty. Absolutely nothing was wrong with it (other than some minor wear and tear). They do have a no haggling policy, which I was perfectly fine with because the price was already unbeatable. Thank you Obi One & Sergio! Still can't believe that car is mine!
We're so glad to hear about positive experiences like this, and that you received the customer service you deserve from Obi and Sergio. Our prices at all locations are upfront to create a haggle-free, comfortable environment. Thank you for your 5-star review and we hope you are enjoying your dream car!
AMAZING ALL AROUND!!!
I don't usually leave reviews but I was beyond satisfied with Hertz Norwalk that I HAD to. This was my first time buying a car and before arroving i was nervous i wasnt going to leave with a car due to my credit, BUT everything was so amazing I thought it was too good to be true. My credit is horrible and they were actually able to work with me. When I say work with me I mean I was actually able to get the year/make/model for literally the monthly payments i was looking for and less than $2k down payment. Reggie was my sales associate and he was amazing and His supervisor amazing also was able to knock my monthly payments down twice. So yea they definitely work with you here and are very nice with great customer service. I highly suggest anyone trying to buy a car even with bad credit check out Hertz Norwalk . No Joke!
Just bought a Toyota Camry from Hertz in Norwalk. We had the best salesman ever, CW you were awesome!! He was very helpful and patient with my parents who needed to replace a car due to their car being totaled in a car accident. They (my parents) have a very hard time making decisions and CW helped them weed through the choices until he found them a car that matched everything that they were looking for. Excellent service and great place to purchase a car, I will be coming here when I need to buy my next car. Thank you CW & Hertz!
Linker from sales was the best!!
By far the best place to buy a used vehicle. Easy. No games. Simple. Linker from sales was the best. Very friendly and easy to work with.
Amazing Old School Customer Service
Finally!! I found a Auto salesman that knows how to give amazing customer service. His name is Andrew Spigelman and he works at Hertz in Norwalk. Sometimes I can be difficult to work with, but Andrew was very patient and understanding. Even though I did not buy a car because of my DP I will definitely send everyone I know to Andrew only.
Great prices and great experience
I've been shopping for a car for a while and stumbled upon Hertz. I didn't know they had such good cars and their prices are low. I worked with Andrew and he was cool. He was very straight up with me about everything. He was easy to work with and took some of the stress out of car buying. If you're looking for a good sales guy, ask for Andrew.
About a week ago I spoke with an Andrew in regards to purchasing a vehicle from Hertz. I was very concerned about buying a car that had been driven by multiple people he was able to ease my mind and explain the process the guarantees behind purchasing a vehicle from Hertz. Thank you Andrew
Thank you for taking the time to leave this review, James. We'll pass on the compliments to Andrew and the team.
Thanks Hertz and Andrew!!!
I was in the market for a car and boy am I glad I was blessed with Andrew SPIGELMAN!! He was so knowledgeable and helpful! Most of all not pushy! Thanks Andrew and Hertz is lucky they have such a wonderful person on their team.
Excellent staff and a great dealer
I was recently car shopping, which can be a daunting experience, but it was made so easy by Andrew Spigelman. His attention and expertise were second to none. I was very happy to have him show me all the options and availability for my price range and didn't feel rushed at all. I know where I'm going to buy my next car, and from whom. Thanks for all the advice. Highly recommend Andrew Spigelman and Norwalk, who made a difference in my choices and who to trust in the whole car shopping experience.
linker is awesome!
Had previously went to a Ford dealership but did not like the service that was given applied online for financing through Hertz website and followed up with a call spoke to Linker who was our salesman we ended up going into the Hertz office and he helped us with the process to get into our new car I definitely recommend him to anyone who is in need of finding the right vehicle for you