Reviews
Daniel was very professional and did everything to make
Daniel was very professional and did everything to make my first experience with their service department as best as it could be.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, Jess! We're thrilled to hear that Daniel provided you with such a positive first experience in our service department. Our team always strives for excellence, and it's wonderful to know we met your expectations. We look forward to serving you again in the future!
Great service and staff.
Great service and staff. Appreciate being kept informed as the process goes on regarding the status of my vehicle and any problems that are come across.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback with us. We’re glad to hear you appreciated our service and communication throughout the process. However, it looks like there might have been some aspects of your experience that didn't meet your expectations. We’d love to hear more about what could have been improved so we can ensure a better experience in the future. Please feel free to reach out to us directly at 218.722.6989 to speak with the service department with any additional comments or concerns. Thank you for your time!
I recently had the pleasure of working with Dan at
I recently had the pleasure of working with Dan at Volkswagen, and I can't say enough good things about the experience. From the moment I walked in, Dan made sure I felt valued and heard. He was incredibly knowledgeable, patient, and genuinely committed to resolving the issue with my car. Dan kept me informed every step of the way, making sure I understood what was happening and why. Volkswagen as a company also exceeded my expectations. The level of professionalism and care they showed in handling my car issue was outstanding. They went above and beyond to ensure my car was back on the road quickly and in perfect condition. I left feeling confident in both the service I received and the integrity of the brand. Thank you, Dan, and the entire Volkswagen team, for turning a potentially stressful situation into a positive experience. I highly recommend both Dan and Volkswagen for anyone in need of exceptional service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your thoughtful 5-star review! We’re delighted to hear about your positive experience with Dan and the VW of Duluth team. It's wonderful to know that Dan made you feel valued and informed throughout the entire process—his commitment to excellence truly shines through. We’re also thrilled that our team's professionalism and dedication exceeded your expectations. It’s always our goal to make every visit smooth and stress-free, so we're glad to have achieved that for you. Thank you for recommending us! We’re always here for you, and we look forward to assisting you again in the future. Safe travels!
Everything was good ok ok ok k k k k k k k k k k
Everything was good ok ok ok k k k k k k k k k k
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the 5-star review! We're thrilled to hear that your experience with VW of Duluth was a positive one. Our team works hard to ensure that every visit is top-notch, and we're glad it shows. If there's anything else we can assist you with, don't hesitate to reach out. We look forward to serving you again!
Daniel was fantastic to work with - he listened to my
Daniel was fantastic to work with - he listened to my concerns, had the technicians address those concerns, and then clearly enumerated all the maintenance items my vehicle needed and help me prioritize them.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wendy, thank you so much for your wonderful review! We're thrilled to hear that Daniel provided such great service and addressed all your concerns. It's fantastic to know that he communicated clearly and helped you prioritize your vehicle's maintenance. We appreciate your feedback and look forward to assisting you again in the future!
I was on vacation with my 3 kids in Duluth.
I was on vacation with my 3 kids in Duluth. We were just about to head home to Minneapolis when I noticed my tire pressure light come on. I called VW Duluth and Daniel told me he could get me in for a quick fill and pressure check on the tires. They found a nail in my tire during the check up. They were completely booked with appointments all day, but Daniel said he would be worried about us driving all the way back to Minneapolis, especially with the kids. We had about a 40 minute wait, but Daniel was able to get us in for a quick tire patch. I was so grateful for their kindness and their help. Nice team, good humans.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the glowing review! We're thrilled to hear that Daniel and our team were able to assist you so efficiently and with care. It’s great to know that we could get you back on the road safely and make your vacation a little less stressful. Your kind words mean a lot to us. If you ever find yourself in Duluth again, please don't hesitate to stop by. Safe travels to you and your family!
Service people were very friendly and they did a great
Service people were very friendly and they did a great job working on my car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team and that you're happy with the work done on your car. If you need anything else or have any questions, don't hesitate to reach out. Safe driving!
Dan was amazing.
Dan was amazing. The belt was recently changed but was told it was needed to be changed. Kinda sketchy
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your 5-star review! I’m glad to hear Dan provided excellent service. We always strive to be transparent and ensure that our customers only get what they truly need. If you ever have any concerns or questions about our recommendations, please feel free to reach out. You can contact the service department directly at 218.322.1099. Your trust means a lot to us!
Dan was extremely thorough, helpful, and professional in
Dan was extremely thorough, helpful, and professional in handling our repair. The quality of the work is first rate. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We’re delighted to hear that Dan provided such thorough, helpful, and professional service during your repair. Our team takes great pride in delivering top-quality work, and we’re glad you had a positive experience. We appreciate your trust in VW of Duluth and look forward to assisting you in the future!
Work completed on timeline given.
Work completed on timeline given. Staff were professional and friendly. Bathroom was clean. No issues.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We're glad to hear that your experience at VW of Duluth met your expectations. We strive to complete work within the timeline given, and it's great to know our team was professional and friendly throughout your visit. We're also pleased that our facilities, including the bathroom, were up to standard. If you have any further needs or questions, feel free to reach out. We look forward to serving you again in the future!