Reviews
Excellent service experience - very communicative and
Excellent service experience - very communicative and thorough with the inspection and work on my vehicle - thank you!
Excellent service experience - very communicative and
Excellent service experience - very communicative and thorough with the inspection and work on my vehicle - thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! We're so glad to hear you had an excellent service experience and that our team kept you informed every step of the way. We appreciate your trust in us and look forward to seeing you again next time!
The vehicle was great and everyone involved in the
The vehicle was great and everyone involved in the transaction was professional and made it go smoothly. Thanks for the w cookies and mugs.
The vehicle was great and everyone involved in the
The vehicle was great and everyone involved in the transaction was professional and made it go smoothly. Thanks for the w cookies and mugs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words! We're so glad to hear everything went smoothly and that you're enjoying your new vehicle. The cookies and mugs are just a small token of our appreciation. We’re thrilled you liked them! Enjoy the ride and we hope to see you again down the road!
We have recently purchased two vehicles from VW of Duluth
We have recently purchased two vehicles from VW of Duluth and been very satisfied with our experiences. All employees worked with us to make the deals work to fit our needs. We have two small children and live out of town, but always felt welcome and accommodated. We will be back to service our vehicles and shop when we are in need again!
We have recently purchased two vehicles from VW of Duluth
We have recently purchased two vehicles from VW of Duluth and been very satisfied with our experiences. All employees worked with us to make the deals work to fit our needs. We have two small children and live out of town, but always felt welcome and accommodated. We will be back to service our vehicles and shop when we are in need again!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your continued trust in VW of Duluth! We're thrilled to hear that both of your experiences were smooth and accommodating, especially with little ones and a bit of travel involved. We're always here to make things as easy and welcoming as possible, and we look forward to seeing you again for service or your next adventure on wheels!
Very accommodating in my request to not rotate my tires.
Very accommodating in my request to not rotate my tires. Also due to the duration of the oil change and software upgrades they gave me a ride home and also delivered my car when the work was complete.
Very accommodating in my request to not rotate my tires.
Very accommodating in my request to not rotate my tires. Also due to the duration of the oil change and software upgrades they gave me a ride home and also delivered my car when the work was complete.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We're glad we could accommodate your request and make the service process as convenient as possible. From the ride home to delivering your vehicle, it's always our goal to go the extra mile. We appreciate you choosing Volkswagen of Duluth!
Very helpful and always kind.
Very helpful and always kind. Marcus was great with us. Have already mentioned this to other people!!
Very helpful and always kind.
Very helpful and always kind. Marcus was great with us. Have already mentioned this to other people!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful feedback! We're so glad to hear Marcus made a great impression and that you’ve already shared your experience with others—word of mouth means the world to us. We look forward to seeing you again at Volkswagen of Duluth!
Recall was taken care of efficiently.
Recall was taken care of efficiently. The service department personnel are very nice and accommodating with my pickup schedule.
Recall was taken care of efficiently.
Recall was taken care of efficiently. The service department personnel are very nice and accommodating with my pickup schedule.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! We're glad to hear the recall was handled efficiently and that our service team could accommodate your schedule. We appreciate you choosing Volkswagen of Duluth!
Terrific service!
Terrific service! So pleased to have our Tiguan an Jetta maintained by your staff.well done.
Terrific service!
Terrific service! So pleased to have our Tiguan an Jetta maintained by your staff.well done.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We're thrilled to hear you're pleased with the service on your Tiguan and Jetta. It's our pleasure to help keep them running their best. Well done to you, too, for taking great care of them!
Prompt friendly service!
Prompt friendly service! Appointment was on time and and work was completed in a timely fashion.
Prompt friendly service!
Prompt friendly service! Appointment was on time and and work was completed in a timely fashion.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We're happy to hear your appointment ran smoothly and that our team provided prompt, friendly service. We appreciate you choosing Volkswagen of Duluth!
Problem was resolved quickly.
Problem was resolved quickly. The shuttle was convenient. I will come back when the next problem arises.
Problem was resolved quickly.
Problem was resolved quickly. The shuttle was convenient. I will come back when the next problem arises.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad to hear your issue was resolved quickly and that the shuttle service made things easier. We look forward to helping you again whenever you need us, thank you for trusting Volkswagen of Duluth!
Everyone I dealt with was experienced, friendly, and
Everyone I dealt with was experienced, friendly, and knowledgeable. The only thing I thought that could have been improved is maybe doing some of the deal in an office instead of talking at a table in the common waiting area.
Everyone I dealt with was experienced, friendly, and
Everyone I dealt with was experienced, friendly, and knowledgeable. The only thing I thought that could have been improved is maybe doing some of the deal in an office instead of talking at a table in the common waiting area.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the thoughtful feedback! We're glad to hear our team was friendly and knowledgeable throughout your visit. We also appreciate your suggestion about added privacy during the buying process. It's valuable input that we’ll take into consideration as we work to improve our customer experience. Enjoy your new vehicle!