Reviews
Very accommodating in my request to not rotate my tires.
Very accommodating in my request to not rotate my tires. Also due to the duration of the oil change and software upgrades they gave me a ride home and also delivered my car when the work was complete.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We're glad we could accommodate your request and make the service process as convenient as possible. From the ride home to delivering your vehicle, it's always our goal to go the extra mile. We appreciate you choosing Volkswagen of Duluth!
Very helpful and always kind.
Very helpful and always kind. Marcus was great with us. Have already mentioned this to other people!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful feedback! We're so glad to hear Marcus made a great impression and that you’ve already shared your experience with others—word of mouth means the world to us. We look forward to seeing you again at Volkswagen of Duluth!
Recall was taken care of efficiently.
Recall was taken care of efficiently. The service department personnel are very nice and accommodating with my pickup schedule.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! We're glad to hear the recall was handled efficiently and that our service team could accommodate your schedule. We appreciate you choosing Volkswagen of Duluth!
Terrific service!
Terrific service! So pleased to have our Tiguan an Jetta maintained by your staff.well done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We're thrilled to hear you're pleased with the service on your Tiguan and Jetta. It's our pleasure to help keep them running their best. Well done to you, too, for taking great care of them!
Prompt friendly service!
Prompt friendly service! Appointment was on time and and work was completed in a timely fashion.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We're happy to hear your appointment ran smoothly and that our team provided prompt, friendly service. We appreciate you choosing Volkswagen of Duluth!
Problem was resolved quickly.
Problem was resolved quickly. The shuttle was convenient. I will come back when the next problem arises.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad to hear your issue was resolved quickly and that the shuttle service made things easier. We look forward to helping you again whenever you need us, thank you for trusting Volkswagen of Duluth!
Everyone I dealt with was experienced, friendly, and
Everyone I dealt with was experienced, friendly, and knowledgeable. The only thing I thought that could have been improved is maybe doing some of the deal in an office instead of talking at a table in the common waiting area.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the thoughtful feedback! We're glad to hear our team was friendly and knowledgeable throughout your visit. We also appreciate your suggestion about added privacy during the buying process. It's valuable input that we’ll take into consideration as we work to improve our customer experience. Enjoy your new vehicle!
The whole team was wonderful!
The whole team was wonderful!! Great service. I have been so Impressed with this team.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words! We're thrilled to hear you were impressed with our team and the service you received. We truly appreciate your support and look forward to seeing you again!
Much improved experience.
Much improved experience. Dan was communicative and helpful. Update was completed in the anticipated amount of time. Shuttle driver Bill was great, too.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great feedback! We're happy to hear your experience was much improved. Dan and Bill will be thrilled to know they made a positive impact. We appreciate you choosing VW of Duluth and look forward to seeing you again!
Wonderful help in the service department!
Wonderful help in the service department! Very easy and quick to get my car in and out!
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We're glad our service team made your visit quick and easy — that’s always our goal. We appreciate you choosing VW of Duluth and hope to see you again!