Reviews
Always accommodating everyone cares about us the customer
Always accommodating everyone cares about us the customer it's a great place to get your vehicle services and feel comfortable that your being taken care of!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much! Our team always enjoys working with you, and we're here for any future needs. See you next time!
Friendly staff, efficient service, very clean and plenty
Friendly staff, efficient service, very clean and plenty of amenities, made the process very easy and will be back for sure.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate the great rating and kind words! It was a pleasure working with you, and we hope to see you again!
We were seen at a reasonable time and the price was less
We were seen at a reasonable time and the price was less than we anticipated
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review and your business. Our team is here for any future needs, and we hope to see you again!
Everyone was very nice. Waiting was clean. The service...
Everyone was very nice. Waiting was clean. The service was quicker than we anticipated. Overall, it was a good ex.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate the outstanding review! Our team enjoyed having you here, and we look forward to working with you again!
Dealership is clean, well kept, and organized. When...
Dealership is clean, well kept, and organized. When pulling up to Service garage doors, if there are any cars in the lane ahead of you, I didn't know if I should stay with the car or go inside to report my service issue. There seems to be a backlog of service vehicles. Initially, I was told I would that I would need to leave my vehicle at the shop for 7 to 10 days (rear camera not working). Then, I was offered an appointment in August (45 days lead time). Then, Bob Edwards found a time slot that I could be slotted-into. Not sure if this is a labor shortage, or parts shortage, but bring back the extra night shifts. Finally, if customers aren't willing to tie up their car for 7 to 10 days they just might find a local repair shop for those repairs that are not dealership dependent.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing this with us. We appreciate the feedback on your experience with us. Our team wishes you all the best, and we are here for any future needs!
Everthing was very smooth. Salesman even warned that it...
Everthing was very smooth. Salesman even warned that it could take a couple of hours which I didn’t mind. He was very professional and very pleased with the whole service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review and for choosing Sunset Ford! Our team is here for any future needs, come back and see us!