Reviews
Excellent dealership environment.
Excellent dealership environment. Always willing to help folks out whenever they have issues with their new vehicle. Highly recommend
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the outstanding review and recommendation! Our team looks forward to your next visit, and we hope you enjoy your vehicle for years to come!
What a disappointing experience.
What a disappointing experience. I wrote a review on google 3 years ago and I should have listen to my own review
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We are sorry that you were less than satisfied with your experience. If you would like to discuss further, you are welcome to reach out to me. - Jennifer Hall 314-467-1228 or jhall@sunsetford.com
Steven, I will reply to you as well. I am the one that replied to you 3 years ago - the day our staff walked out and went on strike per the guidance of their Union council. Certainly at that point we were under rare circumstances, ones that we had not dealt with in over 21 years. So although your frustrations may have been valid 3 years ago, they were also much out of our control. Now I am not sure as to what is going on today to leave you frustrated, but I am happy to help however I can. The option is in your court if you would like to contact me. Let me know, I am happy to jump on a call or discuss via email. Thank you, Justin Heutel, 314-467-1101 or jtheutel@sunsetford.com
Always get treated the best when I come see Tony!
Always get treated the best when I come see Tony! He is the guy to go see for a vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the outstanding review and your business! Our team truly enjoyed working with you, and we wish you many happy miles. Come on back to see us!
Brad is very helpful, professional, and
Brad is very helpful, professional, and responsive—answered every question quickly and confidently. Highly recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-stars and recommendation! We hope to see you again.
I came in looking for a new ride for my wife, and was
I came in looking for a new ride for my wife, and was greeted by Chad. He was very helpful and transparent throughout the whole process. He was very helpful in answering my questions. This was the smoothest transaction I’ve had at any dealership. Great Job Sunset ford, and CHAD!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate the outstanding review and your business, Bradley! Our team is always here to help, come on back to see us!
Brad is enthusiastic and dedicated!
Brad is enthusiastic and dedicated! Made sure I bought the exact car for my needs! Thank you Brad!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the outstanding review and your business! Our team enjoyed working with you and we hope to see you again.
I ordered a new Ford F-250 from Sunset Ford.
I ordered a new Ford F-250 from Sunset Ford. Keith Boerding took great care of me and was very informative on the process and made sure I got everything that I wanted on this one of a kind pickup. I highly recommend him to anyone needing a vehicle from Sunset Ford
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the outstanding review and recommendation! Our team truly enjoyed working with you, and we are here for any future needs. Enjoy your truck!
Cory went above and beyond to get a vehicle after the one
Cory went above and beyond to get a vehicle after the one I wanted was just sold. He is incredibly laid back, not pushy and makes sure you feel entirely comfortable before committing to a purchase! By far my best experience at a dealership, and would recommend him and Sunset Ford to anyone!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the outstanding review and recommendation! Our team truly enjoyed working with you, and we wish you many happy miles. We hope to work with you again!
I went into Sunset Ford after visiting Suntrup Hyundai, I
I went into Sunset Ford after visiting Suntrup Hyundai, I had a Sante Fe picked out that I really liked but it didnt make much sense finnancially. Eddie introduced me to a handful of vehicles that made much more sense and explained the practicalilty of everything. Him and I quickly understood what vehicle would work for me. I purchased a 2019 GMC Terrain that him and i could not be more confident in, Eddie and the dealership quickly got to work and I was in and out on a Saturday within an hour and a half. Regardless of him being a family friend or not Eddie was on point with the information given and nothing at the dealership was left open ended, i will be retunring for future business.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your purchase! Our team appreciates your business and we wish you all the best. Come on back to see us!
Eddie has been a great family friend for many years.
Eddie has been a great family friend for many years. He was a part of my bachelor trip prior to my marriage and his older brother was a part of my wedding, his family means a lot to me and family means a lot to him. I came in the dealership open minded looking for affordable options. He exposed us to numerous vehicles that we loved but we ultimately settled on a GMC Terrain that was perfect for us. Eddie, as we knew, was easy to work with and we never encountered any hiccups in the purchasing process. We ended up with exactly what we wanted and were never pressured into anything out of our price range. Sunset Ford will put you in the vehicle that you want, and Eddie will ensure that that happens.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the outstanding review and your business! Our team truly enjoyed having you here and we hope to see you again.