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Herb Chambers Cadillac of Lynnfield

3.1 out of 5 3.1
Rectangle 48
Sales 8:30 AM - 8:00 PM
Service 7:30 AM - 6:00 PM

Herb Chambers Cadillac of Lynnfield Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:30 AM - 8:00 PM

Wednesday

8:30 AM - 8:00 PM

Thursday

8:30 AM - 8:00 PM

Friday

8:30 AM - 6:00 PM

Saturday

8:30 AM - 6:00 PM

Sunday

11:00 AM - 5:00 PM

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

7:30 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since May 2013

At Herb Chambers Cadillac of Lynnfield we take pride in our professional and no-pressure sales approach. Our friendly an

...

d knowledgeable staff is always available to assist you with your vehicle, financing and service questions. Here at Herb Chambers Cadillac of Lynnfield we carry a full model lineup of new Cadillac vehicles including the CTS, Escalade, SRX, XTS, ATS and CTS-V. We strive to earn your business and want you to be a Herb Chambers Cadillac of Lynnfield customer for life! Call us today!

"Visit our State-of-the-Art Dealership today!"

Reviews

3.1 out of 5 3.1
261 lifetime reviews. Includes reviews of Herb Chambers Cadillac of Lynnfield from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    November 4, 2019

    I called to purchase a 2019 Cadillac XT5 advertised here on cars.com. I called and they said they would not honor the price advertised. False advertisers... and wasted time.,

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Brianna, I am sorry that the vehicle showing on cars.com has been delivered to another client. In fact, we sold it two weeks ago to another client a...nd it was brand new and not used with 27,780 miles. There must be some kind of computer glitch listing it on cars.com. It is not listed on our website. And, we do "not" list any of our vehicles on cars.com as we do not have an agreement with them to list our vehicles. We will contact cars.com to have it removed and inquire as to how it was listed, etc. Again, I am sorry for any inconvenience. Thank you, Jim Klimas, General Manager

  • 5.0 out of 5
    September 18, 2019

    I cant thank both Idelmy in sales and Corey in finance enough. They are extremely accommodating and professional, and personable! If it weren't for the... top notch service I received from the very start, to the time I took delivery of my DREAM truck I would have looked elsewhere. Idelmy really made the whole experience very easy. He was transparent and listened to what I needed in order to feel comfortable buying here. 10 stars!!!!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • September 8, 2017

    My experience buying my dream car was 5 stars because I had a gentleman named lovette giving me A+ service. He was patient and kind. I will request his... service again when I am ready to come back in the future;)) I'm glad to be part of the Mercedes family;)) thank you...

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Jeanne, for taking the time to tell us about your experience at Flagship Motorcars. I will be certain to share your kind words with the tea...m next door! Best, Jim Klimas, General Manager

  • 4.0 out of 5
    July 17, 2019

    I think MIKE and the overall service is absolutely phenomenal but the price for parts and labor is we way too high. I would have to be in a different... income bracket to continue to have my car serviced there ..... but everyone is nice !

    4.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    3.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    I am sorry that our pricing does not work for you. Perhaps, Mike can work with you on pricing on a case by case basis. And, thank you for compliment...ing Mike and our service department.Thank you, Jim Klimas, General Manager


    Worked with:
    Michael Anagnos

    Service Manager

    NOT RATED

  • 1.0 out of 5
    February 25, 2019

    My experience with the Service Dept. is not a good one. Multiple trips to fix the same issue. Then I was told my rear brake pads were going to be replaced.... They kept the car a lengthy amount of time. I was told by both the valet that delivered it (with no invoice) and the Service Manager Mike A. that they were replaced. A second valet called him while in my residence to confirm. Only to find out later that the work was not done as stated. Blatant lie. I would never trust my car to be worked on there again if this is how they do business.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Michael Anagnos

    Service Manager

    NOT RATED

  • 5.0 out of 5
    December 17, 2018

    Just purchased my new car last week and I have to say it was a great and painless experience. I worked with Ted primarily he made the process completely... painless answering any questions and most of all was honest/upfront with me about everything. Ryan in the finance office explained everything clearly and I was in and out rather quickly. Wouldn't expect anything less from a Herb Chambers owned dealership. Thanks to the entire team and I would highly recommend this dealership to anyone that is interested in purchasing a car.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Ted Bouchard

    Sales & Leasing Consultant

    NOT RATED

  • 5.0 out of 5
    August 11, 2018

    GREAT SERVICE FROM FIRST STEP INTO SHOWROOM TO LAST STEP DRIVING OUT WITH MY NEW CAR...DEVIN DID AN OUTSTANDING JOB ALONG WITH CODY...I WILL BE BACK AND... LET MANY PEOPLE KNOW HOW PROFESSIONAL HERB CHAMBERS CADILLAC OF LYNNFIELD IS!!!GREAT JOB..TIM

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Cara Cooney

    Business Development Manager

    NOT RATED

  • 1.0 out of 5
    June 27, 2018

    Looks like a great deal, doesn't it? Not so fast. I made an appointment to come in and see a vehicle on the phone with a manager on Monday. The... appointment was set for this Saturday. On Tuesday (the day after my phone call) I received 2 emails from the dealership. One email was from the manager I spoke to, the other was from the sales person with whom I would be working when I came in to see the car. Both emails expressed that they were looking forward to meeting me on Saturday. Today (Wednesday), I called the dealership to talk to my sales person. My Saturday appointment was confirmed. But when I got home, there was a message on my answering machine. It seems that the car was sent to auction on the previous Monday. While I was on the phone with the manager? And the car was sold today. So why was my Saturday appointment also confirmed today for a car that was already sold? Very, Very Unhappy.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Susan, I am sorry that our team members did not communicate with each other appropriately. And, I apologize that the vehicle you had an interest in d...id not pass our standards to be available for sale to a prospective customer. I have advised both Dumitru and Brianna to keep an eye out for a similar vehicle that will pass our standards and to contact you on your cell and not your home number. Thank you, Jim Klimas, General Manager.

  • 5.0 out of 5
    December 6, 2017

    Ted Bouchard was absolutely wonderful to deal with-down to earth , absolutely no hard sell. He is a perfect gentleman and phoned me twice at home as follow-up.... It was an absolute pleasure working with him and I love the automobile that I purchased from Herb Chambers Cadillac. Thank you Ted for a job well done. MaryAnne Abraham

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, MaryAnne, for your review and compliments to our team! I am so happy to know that Ted was so helpful with your buying experience. Thank you... again for your recommendation, and we hope you enjoy your new vehicle! Best, Jim Klimas, General Manager


    Worked with:
    Ted Bouchard

    Sales & Leasing Consultant

    NOT RATED

  • 5.0 out of 5
    October 10, 2017

    My husband and I have both bought cars from Herb Chambers ---we are on our 4th purchase in 10 years----(2 for him and 2 for me)----we will never buy cars... anywhere else---you buy so much more than a car from Herb Chambers----its exceptional customer service! (You can buy a car from anyone but you can not buy the exceptional service and reliability anywhere else!) Thank you Walter and your amazing team..... Nancy

    5.0 out of 5
    Customer Service
    Not Applicable
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    A terrific guest experience is what we aim for each and every time and Walter is truly a testament to that. I'll be sure to pass on your kind sentimen...ts. Thank you for your family's continued business and we look forward to serving your automotive needs for many more years to come! Best, Jim Klimas, General Manager

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