Herb Chambers Cadillac of Lynnfield Hours
At Herb Chambers Cadillac of Lynnfield we take pride in our professional and no-pressure sales approach. Our friendly an
d knowledgeable staff is always available to assist you with your vehicle, financing and service questions. Here at Herb Chambers Cadillac of Lynnfield we carry a full model lineup of new Cadillac vehicles including the CTS, Escalade, SRX, XTS, ATS and CTS-V. We strive to earn your business and want you to be a Herb Chambers Cadillac of Lynnfield customer for life! Call us today!
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Just purchased my new car last week and I have to say it was a great and painless experience. I worked with Ted primarily he made the process completely... painless answering any questions and most of all was honest/upfront with me about everything. Ryan in the finance office explained everything clearly and I was in and out rather quickly. Wouldn't expect anything less from a Herb Chambers owned dealership. Thanks to the entire team and I would highly recommend this dealership to anyone that is interested in purchasing a car.
GREAT SERVICE FROM FIRST STEP INTO SHOWROOM TO LAST STEP DRIVING OUT WITH MY NEW CAR...DEVIN DID AN OUTSTANDING JOB ALONG WITH CODY...I WILL BE BACK AND... LET MANY PEOPLE KNOW HOW PROFESSIONAL HERB CHAMBERS CADILLAC OF LYNNFIELD IS!!!GREAT JOB..TIM
My experience buying my dream car was 5 stars because I had a gentleman named lovette giving me A+ service. He was patient and kind. I will request his... service again when I am ready to come back in the future;)) I'm glad to be part of the Mercedes family;)) thank you...
Thank you, Jeanne, for taking the time to tell us about your experience at Flagship Motorcars. I will be certain to share your kind words with the tea...m next door! Best, Jim Klimas, General Manager
Looks like a great deal, doesn't it? Not so fast. I made an appointment to come in and see a vehicle on the phone with a manager on Monday. ... The appointment was set for this Saturday. On Tuesday (the day after my phone call) I received 2 emails from the dealership. One email was from the manager I spoke to, the other was from the sales person with whom I would be working when I came in to see the car. Both emails expressed that they were looking forward to meeting me on Saturday. Today (Wednesday), I called the dealership to talk to my sales person. My Saturday appointment was confirmed. But when I got home, there was a message on my answering machine. It seems that the car was sent to auction on the previous Monday. While I was on the phone with the manager? And the car was sold today. So why was my Saturday appointment also confirmed today for a car that was already sold? Very, Very Unhappy.
Susan, I am sorry that our team members did not communicate with each other appropriately. And, I apologize that the vehicle you had an interest in d...id not pass our standards to be available for sale to a prospective customer. I have advised both Dumitru and Brianna to keep an eye out for a similar vehicle that will pass our standards and to contact you on your cell and not your home number. Thank you, Jim Klimas, General Manager.
Ted Bouchard was absolutely wonderful to deal with-down to earth , absolutely no hard sell. He is a perfect gentleman and phoned me twice at home as follow-up.... It was an absolute pleasure working with him and I love the automobile that I purchased from Herb Chambers Cadillac. Thank you Ted for a job well done. MaryAnne Abraham
Thank you, MaryAnne, for your review and compliments to our team! I am so happy to know that Ted was so helpful with your buying experience. Thank you... again for your recommendation, and we hope you enjoy your new vehicle! Best, Jim Klimas, General Manager
My husband and I have both bought cars from Herb Chambers ---we are on our 4th purchase in 10 years----(2 for him and 2 for me)----we will never buy cars... anywhere else---you buy so much more than a car from Herb Chambers----its exceptional customer service! (You can buy a car from anyone but you can not buy the exceptional service and reliability anywhere else!) Thank you Walter and your amazing team..... Nancy
A terrific guest experience is what we aim for each and every time and Walter is truly a testament to that. I'll be sure to pass on your kind sentimen...ts. Thank you for your family's continued business and we look forward to serving your automotive needs for many more years to come! Best, Jim Klimas, General Manager
Peter from Middleton ma went to HerbChambers Cadillac Lynnfield Tuesday to buy Cadillac Escalade. If you're looking for great sells people I highly recommend... Ted and Andy the dynamic duo made my experience very pleasurable.
I'm so pleased to know that Ted and Andy made your buying experience a stellar one. Thank you for your business and we look forward to doing business ...with you again! Best, Jim Klimas, General Manager
The service was great. What a great team. You really feel welcome coming in and leaving. Mike & Paul work as a great team along with the receptionist Karen.... Mr Chambers should be very proud with a well oiled service team that never makes excuses. They have a Can-Do smile and very professional.
Thank you for sharing feedback from your recent visit to our dealership! I'm thrilled to know that you had such a wonderful visit and that our team, s...pecifically Mike, Paul and Karen, provided you with excellent service. We hope to have the opportunity to assist you again in the future. Kind Regards, Jim Klimas, General Manager
The wonderful service team lead by Mike is a fantastic journey. When you are greeted with professionalism and pride when you are in the service department.... Mike & Paul are truly amazing. You really feel like your part of a family.
Thank you, Ria and Mark, for taking the time to write this review! We value your business and we look forward to doing business with you again! Best, ...Jim Klimas, General Manager
I love coming to this dealership. I bought my Escalade from Cadillac of Norwood and they were awful!! My faith has been restored by Lynnfield Herb Chambers.... They always make you feel welcome and I love that they keep you informed every step of the way. They make you feel like royalty. I can't say enough about the staff there.
Thank you! I am pleased to hear that Michael made your service experience a memorable one and took excellent care of you. We strive to provide a 5-Sta...r experience so it's rewarding to hear that our team is delivering. We wish you many miles of enjoyment with your Cadillac Escalade. Best, Jim Klimas, General Manager