Ideal Cars

Buyer Beware. I did not do my due diligence in questioning the fees better while signing. The Recon (reconditioning fee) can be negotiated, as well as the Doc fees. I made a comment while signing papers about the Recon fee and it not being a legal fee, but later found out it isn't illegal, but it isn't real legit. The fee is for the dealership to inspect the vehicle and to make show room worthy after they purchase from an auction etc. Unfortunately, we did not notice a head light out, windshield wiper fluid reservoir empty, windshield wiper blades bad, nor the hesitation in the start ignition prior to buying. But, all of this should have been noted in the Recon inspection that we paid $650 dollars for. In communications with Ideal after the fact and asking for some of the Recon fee be given back, it was ignored of course. Staff was friendly prior to trying to get answers. This matter has been sent to the BBB of Arizona and will see what happens.

First of all bill and his daughter at the Apache Junction dealership did a great job for a first-time car buying experience from a dealership second I would like to thank Rick the service guy from the Alma School and Main Street store for getting my wipers fixed asap you guts are outstanding and I will recommend you guys to everyone thank you

Went to check out a car, dealer salesman showing lack of interest in helping and act as if he don'tcare if you buy or not. Also, car had tire pressure and lamp out warning lights on dash and shakes when ypu go over 65mph. Also, infotainment systems screen damaged and car overall is so dirty inside n out like xxxx. Salesman claim its low price so buyers get it with its problems n fix whatever needed and that got me nervous like what if problems are worse than low air on tire ect... worst experience at a dealership ever and I buy cars ever 2 to 3yrs

Very unconscionable dealership. Sold me a severely damaged unsafe vehicle at high Blue Book cost. The 2012 Chevy Colorado, 71867 miles, for sale at just under high Blue Book value was not sellable in the condition they offered it to me. Since I was buying from out of State they required a cashier's check with full payment to hold the car so I could come and see it. I paid the purchase price and flew to Mesa Arizona to inspect the car. During the inspection I noted a surging in the engine as it idled. The salesperson told me "all cars sound differently" to which I replied let's just check for codes. The code found subsequently required a timing chain replacement. They did change the timing chain but in the process left the vehicle not completely assembled. The oil pan was broken during removal, the drain plug was leaking oil, the rack and pinion steering assembly was leaking, the fuel lines were not connected to the holding assembly, the brake line on the passenger side was bent and kinked (which is highly unsafe and likely to render a fluid leak), the fan shroud was unattached and bouncing into the fan when I test drove it, the battery was not tied down, one of the electronic modules was left hanging by its wiring in the engine bay, there was loose and missing hardware in several locations. There is too much to describe on this thread. When confronted about the condition of the vehicle the dealership said refused to help with any of the repairs! Worst dealership, maintenance facility, business practices I've ever encountered in my life. Please do yourself a favor do not buy from Ideal Cars anywhere in Arizona or in the united states. This is a culture problem probably extending throughout the corporate environment. Just don't go there.

Unsafe dealership. Sold me a severely damaged unsafe vehicle at high Blue Book cost. The 2012 Chevy Colorado, 71867 miles, for sale at just under high Blue Book value was not sellable in the condition they offered it to me. Since I was buying from out of State they required a cashier's check with full payment to hold the car so I could come and see it. I paid the purchase price and flew to Mesa Arizona to inspect the car. During the inspection I noted a surging in the engine as it idled. The salesperson told me "all cars sound differently" to which I replied let's just check for codes. The code found subsequently required a timing chain replacement. They did change the timing chain but in the process left the vehicle not completely assembled. The oil pan was broken during removal, the drain plug was leaking oil, the rack and pinion steering assembly was leaking, the fuel lines were not connected to the holding assembly, the brake line on the passenger side was bent and kinked (which is dangerous and likely to render a fluid leak), the fan shroud was unattached and bouncing into the fan when I test drove it, the battery was not tied down, one of the electronic modules was left hanging by its wiring in the engine bay, there was loose and missing hardware in several locations. There is too much to describe on this thread. When confronted about the condition of the vehicle the dealership refused to help with any of the repairs! Worst dealership, maintenance facility and business practices I've ever encountered in my life. Please do yourself a favor do not buy from Ideal Cars anywhere in Arizona or in the united states. This is a culture problem probably extending throughout the corporate environment. Just don't go there.

Charge me $1000 more than the internet price. They tried to be so friendly so they can gain your trust and for you not to understand numbers correctly. We dealt with 2 different people during transaction that caused for numbers to change which i did not see it at the moment. Also, the mirror on the car unglue while driving on freeway same day og purchaseVery dishonest people. I will make sure we file a complaint with the Arizona consumer fraud act.

No return contact. It is hard to buy a car if the dealership shows no interest in you

Deceptive pricing and dishonest sales people. They advertise on multiple sites and when you get there they say that was the cash price. No where on car shopping sites does it say anything about having multiple price points.

Even if your desperate, STAY AWAY! Horrible experience. 6 years later and still paying for my bad decision to walk into this lot. They have to stop reporting to the credit bureau next year but I will continue to help people stay away for as long as I can. That’s how bad the folks are

Had a great experience again this is the 3rd vehicle I have bought from Ideal Cars. My sale associate did a wonderful job he listened to my needs and delivered again. Thanks Brad.