Ideal Cars

This company is so so Bad they all lie all vehicles are bad no good!!! Trust me get any vehicle checked out before you buy from them I purchased a vehicle 2013 truck ford f150 took it to the Ford dealership to get checked out they said truck had been re wired to work and a lot more stuff wrong with it. Cost more to fix than the truck was worth. Called Ideal Cars to talk to the manager about five times never received a call back no one offered to help no one offered to fix the problem. Purchased it on May 3 broke down May 10 called the warranty it was nothing covered but when purchased said it was bumper to bumper they lied about that. So just wanted to post the truth to make people aware!!!

I had a broker assist me & this made a big difference.. the issue I’ve had is taking the vehicle for service , I felt like was more of a burden taking the vehicle to get serviced… I’m still not real confident that the issues were resolved…☹️

Not interested in negotiating for lower price. I did not continue to talk with her.

My husband bought me a car from Ideal Cars in Mesa, AZ, on May 13, 2025. As much as I like the car once the deal was done they could have been a bit more attentive to details. Such as gas…My husband didn’t have enough gas to get home. They had a chance to get the car ready for pickup but they did a poor job washing the car, and windows were smeared. Also had to take the car back the next day because a tire was leaking air, so they patched it. We paid cash which we thought would mean more to them, would somehow hold some kind of weight. I’m not sure if I would recommend them because after the deal was done, these exit details mattered to us more than to the dealer!!!

Got to the dealership and test drove one of their cars. It drove pretty good and now unusual sounds. Engine and transmission were just fine. Upon further inspection, ALL FOUR TIRES were different with likely 4-5/32 of tread left except for ONE tire which looked new. I opened the engine bay and noticed how clean it was. I made a comment about how they (the dealer) did a great job cleaning the car. The sales guy then says, "Oh well, that was likely the previous owner who cleaned it. We don't look at these cars because we know we're only getting good cars." I thought cool, let's go in and talk numbers. Sat down and sales guy hands me a piece of paper with a price that is TWICE the online advertised price. He says we have to qualify for the advertised price, after asking why it's so much. He also points to a $2250 "Reconditioning Fee". If you did ANY reconditioning, I would AT LEAST see 4 NEW matching tires. HUGE RED FLAG! I can immediately tell they were lying. Shady business practices. I KNOW how dealerships are ran and they are NOT one of the good ones. I immediately figured out that they prey on the uninformed. BUYER BEWARE!

The sales guy great. The finance guy, even though he got me approved, was rude and constantly changing the deal.

Caution when looking at the "internet specials" they don't include the add on fee of $2500 for "reconditioning" so you still end up paying the sticker price they have it listed for on the lot! THE INTERNET SPECIAL IS A SCAM TO GET YOU ON THE LOT

There was no place to park my car so I could look at the Highlander I was interested in. Had to park by the service shop. Not a friendly place to shop for a car.

I purchased a Jeep and have had nothing but problems with it. The oil leak detected the day I bought it was never fixed properly and now I have to pay for it out of pocket. I would never buy a vehicle from them again.

If you're looking to buy a car, I strongly recommend going to a different dealership. A week ago, I tried to purchase a car at this dealership, but the salesperson immediately judged me and seemed unwilling to show me any vehicles, assuming I couldn't afford one. I genuinely urge you to avoid this dealership due to their poor practices. Instead, I highly recommend going somewhere else.Please stay away from this dealership; the staff is unprofessional, and the place was very unkempt. When I attempted to discuss my concerns with the manager, I felt judged based on my skin color. However, I do want to express my appreciation for the kind front desk staff member who listened to my concerns and understood why I was upset. Ideal Cars is not a good place to buy a vehicle, so if you're in the market for a car, I suggest you go somewhere else