Smart Honda of Davenport Hours
We invite you to join our family here at Smart Honda when considering your next purchase. We will provide you with a wor
ld class experience that dares to challenge dealerships from Moline to Bettendorf. Our experienced team of Sales Professionals, Finance Managers, Service Advisors, Certified Technicians and Parts Specialists are here to make your car buying experience as stress-free as possible.
Purchased a used car, which passed their inspections. Bought the extended warranty, car has issues 5 months after purchase and nearly impossible to find... a repair shop that is approved by the warranty company. Finance person swore that I could take the car anywhere to get repaired if neede- not true! If a car passes a strict inspection by dealership mechanic- how is it that I have 2 issues of which only 1 is covered by the warranty I purchased? Also in the 5 mos since I bought the car, no follow up no thank you from sales person! Disappointed!! Never, will I go back!
Buyer Beware. The other reviews seem to ring true with my experience. The ad for a 70k vehicle I was considering was misleading, vehicle was posted as... new but was a loaner. Mileage posted was several thousand less than reality. Only after some digging did they volunteer this info. Glad I didn't make the day's drive before I noticed what they were up to.
We are saddened to hear you did not enjoy your experience with us. Please know that proper management has been notified of your visit and we would lik...e to reach out to rectify the matter as soon as your schedule permits.
Everything was great. I would definitely recommend to go there and buy a car had a very nice experience everybody was nice the salesman financial guy... definitely will return
The first time I bought a vehicle from Lujacks was in 2012. I searched and researched vehicles and saw they had what I wanted. I contacted them and they... agreed to hold it until I could come in and look at it. When I came in to look at it, I could not make up my mind. They let me keep it over the weekend so I could really try it out. The vehicle had air conditioning issues, and they made sure to get it fixed if I paid for the diagnostic. The process went very smooth. The vehicle lasted for 5 years without any major issues. I was bored with it In December of 2017. I had a few vehicles I was interested in. They sold all but one of them. They tried to sell me something out of my price range. They ran my credit without my permission saying they were doing a soft pull not a hard pull. The sales manager was rude and condescending. The sales person was actually great. She treated me very well but her manager treated me like garbage. I was allowed to test drive the first vehicle I bought without being "babysat." I wasn't allowed to do that at all the second time. I have very good credit, but I was treated like my score was much lower. When I decided to buy the one vehicle left they had that i was interested in, they told me I could exchange it within 7 days. I found out one of the vehicles that I wanted hadn't sold after all but they removed it from their website when I asked about the exchange. However, I could see it as I drove by the lot for days after. They told me it had sold so I couldn't do the 7 day exchange. Maybe my expectations were too high based on my first experience.
Found a car on line made as appointment to see the vehicle and showed up just like I was supposed to only to find out it was sold. No communication between... online and sales personnel. Very disappointed after the 3 hour drive there.
Listing continued even after car was sold, no coordination as one agent saying available and appt was made and it turned out vehicle was already sold.... Very disappointed.
Found the vehicle online.. got to the lot and the information on the website did not match the car on the lot. Test drove the vehicle.. gave them an offer... they tried showing me papers with incorrect information on it.. left upset.. would never go back to that place again...
We have stood by Lujack's even through some service problems, which they always listened to, and have resolved.
Had to have warranty work done on our Kia - our customer service was very nice and the mechanic was very knowledgeable.
Lujacks have always been when I am in the store. To date complaint from this customer