Smart Honda of Davenport

If you look at the pictures really, really close. There is a bend in the back bumper, and it’s misaligned making the tailgate scrape the left panel when it is opened. None of this was mentioned anywhere in the listing. Dealership acted like it was a surprise to them. Really? Dealership offered to fix the bumper, but not the tailgate. No thanks, can feel the rust starting where the paint was rubbed off.

Purchased a Jeep Rubicon was told it was mine. Put 300 deposit down to hold. Just had to come in and sign papers. Was told congrats it would be full of gas and ready to go when I got there. 2 hours later was called and told they sold it. xxxx poor shady xxxxxxxx business if you ask me. I’d be proud to have my name on a business like that. Probably go to bed every night not caring who you screwed over. Just happy you made a dime.

These guys made the process easy. I have bought many cars and can tell you that doing your homework going in always helps. My goal is to always beat an hour start to finish. They hold my new record of 45 minutes!

We were very impressed with everyone at Smart Honda. Corey Coussins is an exceptional salesman--very attentive to our needs, caring, friendly, patient, easy to work with, great sense of humor, and never pressured us for a decision. If he didn't know an answer he got back to us ASAP with an answer. It was a pleasure spending time with him, and we love our car! Thank you!

Evan Earl recently assisted us in buying a mini cooper S, he made the experience easy and went the extra mile in making sure the car was ready for sale. Thanks Evan!

Had my Honda Fit in for a transmission flush. They came out with a laundry list of things wrong with it. I agreed with a couple of them but was way misquoted on estimated price of repairs and lied to about another. They quoted me over 8000.00 in repair costs! The lie was when they said my power steering rack was leaking fluid. The 2015 honda fit has EPS (electric power steering)! Any fool could have looked under the hood and noticed there was no power steering fluid reservoir. This car does not require PS fluid!!!!! Never again will I service a car here again!

In the past we have bought our Honda’s at local competitor, they had the model we wanted and we had a offer from them, and on a whim we stopped by Smart to see what they had in stock. Smarts offer was $4200 less. WOW! The offer was in writing, this was late Saturday, called on Monday we called and asked if the offer still good, they said yes, we asked if we bought a check for the amount they quoted we could drive the new Honda home they said yes and we did, could not be happier. Our salesperson Maurice has been in the business a long time very knowledgeable. This was the most low pressure vehicle we ever bought. 11 out of 10.

I just wanted to reach out and let you know of my disappointing visit to the Service Dept this morning. I had an appointment scheduled for 07:45 this morning to have my car looked at for a possible issue. I was there and dropped it off and was told it could take a couple hours. So I had my sister come pick me up. At 10:00 am I called and they said they had not even got my car in the shop to be looked at yet. So I had my sister drive me back and I picked up my car and had to leave. I do not understand after over 2 hours and my car was not even looked at when I had an appointment at 07:45. It defeats the purpose of setting up an appointment. I had to drive about 40 miles to get to your Service Dept and then another 40 miles driving back home. I had purchased the car used from you and thought I would try and keep my business with you. But after this morning I do not see rescheduling and returning to your shop. I am very dissatisfied with this.

Excellent communication and response time. From inquiry to sale, was less than a week. Thanks!

The salesperson is really nice during the communication through email! They emailed me when a car I am looking for just came. Although I didn't buy the vehicle in the end due to the price and location of the store, it is a very positive experience.