Reviews
Anthony and Jesse were great!
Anthony and Jesse were great!! They went above and beyond to make the process simple,easy and stress free.
Anthony and Jesse were great!
Anthony and Jesse were great!! They went above and beyond to make the process simple,easy and stress free.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jessie and Anthony stayed over an hour late after closing
Jessie and Anthony stayed over an hour late after closing with us and were super helpful, informed and over all great energy. They help me pick out my first car by answering countless questions pulling out 3 different cars and were so patient when I was thinking and speaking with others on their thoughts. Truly have no complaints no critiques it was a perfect experience!
Jessie and Anthony stayed over an hour late after closing
Jessie and Anthony stayed over an hour late after closing with us and were super helpful, informed and over all great energy. They help me pick out my first car by answering countless questions pulling out 3 different cars and were so patient when I was thinking and speaking with others on their thoughts. Truly have no complaints no critiques it was a perfect experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Working with Frontline was an absolute pleasure.
Working with Frontline was an absolute pleasure. Jesse was amazing, and very helpful every step of the way! I will definitely be returning for my next purchase!
Working with Frontline was an absolute pleasure.
Working with Frontline was an absolute pleasure. Jesse was amazing, and very helpful every step of the way! I will definitely be returning for my next purchase!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Everyone was very kind punctual and courteous knew
Everyone was very kind punctual and courteous knew exactly what I needed to know about the car
Everyone was very kind punctual and courteous knew
Everyone was very kind punctual and courteous knew exactly what I needed to know about the car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very honest up front group not trying to price gouge
Very honest up front group not trying to price gouge Jesse was great, very helpful
Very honest up front group not trying to price gouge
Very honest up front group not trying to price gouge Jesse was great, very helpful
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good experience with Jesse Rodela.
Good experience with Jesse Rodela. I would recommend this dealership to friends and family in future.
Good experience with Jesse Rodela.
Good experience with Jesse Rodela. I would recommend this dealership to friends and family in future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We purchased a 2014 Jeep Grand Cherokee at the beginning
We purchased a 2014 Jeep Grand Cherokee at the beginning of August. We live about 3 hours away from the dealership and worked with Anthony. He was easy to work with. However the quality of the car was completely disingenuous. We received the car about two weeks after the purchase. About 2 weeks after receiving the car we noticed the paint on the passenger side of the car was bubbling and peeling on the doors and door jams. We reached out to the dealership multiple times and were told “let me look into that” and would not receive a call back. We then moved to email communication with Zach at frontline. There was several back and forth emails explaining that the quality of the vehicle was not disclosed. He offered to have us bring the car down and get it repaired 3 hours away. Which means days off of work, paying for a hotel, and leaving my wife alone with three small children, which I explained was not possible and was offered “500$ and to move on with our lives”. Our deductible for our insurance is 1000$ and the amount of paint repair needing to be done is about 4500$. We received completely unprofessional email of “understood. I tried”. I understand this is probably a one off situation, but feel as though the disingenuous and lack of response is warranted for a poor review. I personally would not recommend frontline auto brokers at this time to any colleagues or friends.
We purchased a 2014 Jeep Grand Cherokee at the beginning
We purchased a 2014 Jeep Grand Cherokee at the beginning of August. We live about 3 hours away from the dealership and worked with Anthony. He was easy to work with. However the quality of the car was completely disingenuous. We received the car about two weeks after the purchase. About 2 weeks after receiving the car we noticed the paint on the passenger side of the car was bubbling and peeling on the doors and door jams. We reached out to the dealership multiple times and were told “let me look into that” and would not receive a call back. We then moved to email communication with Zach at frontline. There was several back and forth emails explaining that the quality of the vehicle was not disclosed. He offered to have us bring the car down and get it repaired 3 hours away. Which means days off of work, paying for a hotel, and leaving my wife alone with three small children, which I explained was not possible and was offered “500$ and to move on with our lives”. Our deductible for our insurance is 1000$ and the amount of paint repair needing to be done is about 4500$. We received completely unprofessional email of “understood. I tried”. I understand this is probably a one off situation, but feel as though the disingenuous and lack of response is warranted for a poor review. I personally would not recommend frontline auto brokers at this time to any colleagues or friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I have filed complaints with the Attorney General of
I have filed complaints with the Attorney General of Colorado separately and with the Auto Division, the Attorney General of New Mexico, the Better Business Bureau, and the Federal Trade Commission regarding my experience with Frontline Auto and encourage others that have been taken advantage of this dealership to do the same so that someday they might be held accountable for their business practices. I purchased a truck from Frontline Auto Brokers in June and the first time I took it to my mechanic, he reported a significant amount of rust on the frame that was painted over and not visible until it was lifted in the shop along with a couple of other major repairs. I have reached out to Frontline multiple times since 7/17/25 with the only resolution presented on 7/22/25 was for me to purchase a frame kit and drive from New Mexico, where I live, to Colorado and they would "install it for you no charge. I have never personally done it here, but I talked to a shop that does it quite often and it sounds really easy to do". When I explained that this would not be satisfactory to me, as I purchased the vehicle for full asking price without knowledge of the rusted frame and am unable to spend any more money on a vehicle that I just purchased for way more than it is worth considering the damaged frame. I took my vehicle to a body repair shop in Albuquerque on 7/25/25 and was informed that the rust was starting to eat through the paint that was covering the rest of the frame and was told that I would most likely require an entire frame replacement costing approximately $10,236.70. I was called by the owner, Zack Kolanda, on 7/25/2025 at 1:22 pm but he hung up as soon as he was informed the call was being recorded to protect both parties. I am awaiting them to respond to the BBB complaint that I filed, but as I now see, there are other complaints against them without any resolution, I will now begin the process of posting reviews to hopefully warn others about dealing with them.
I have filed complaints with the Attorney General of
I have filed complaints with the Attorney General of Colorado separately and with the Auto Division, the Attorney General of New Mexico, the Better Business Bureau, and the Federal Trade Commission regarding my experience with Frontline Auto and encourage others that have been taken advantage of this dealership to do the same so that someday they might be held accountable for their business practices. I purchased a truck from Frontline Auto Brokers in June and the first time I took it to my mechanic, he reported a significant amount of rust on the frame that was painted over and not visible until it was lifted in the shop along with a couple of other major repairs. I have reached out to Frontline multiple times since 7/17/25 with the only resolution presented on 7/22/25 was for me to purchase a frame kit and drive from New Mexico, where I live, to Colorado and they would "install it for you no charge. I have never personally done it here, but I talked to a shop that does it quite often and it sounds really easy to do". When I explained that this would not be satisfactory to me, as I purchased the vehicle for full asking price without knowledge of the rusted frame and am unable to spend any more money on a vehicle that I just purchased for way more than it is worth considering the damaged frame. I took my vehicle to a body repair shop in Albuquerque on 7/25/25 and was informed that the rust was starting to eat through the paint that was covering the rest of the frame and was told that I would most likely require an entire frame replacement costing approximately $10,236.70. I was called by the owner, Zack Kolanda, on 7/25/2025 at 1:22 pm but he hung up as soon as he was informed the call was being recorded to protect both parties. I am awaiting them to respond to the BBB complaint that I filed, but as I now see, there are other complaints against them without any resolution, I will now begin the process of posting reviews to hopefully warn others about dealing with them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Anthony and Tony Spent quality time to get me a beautiful
Anthony and Tony Spent quality time to get me a beautiful new car. The best!!!
Anthony and Tony Spent quality time to get me a beautiful
Anthony and Tony Spent quality time to get me a beautiful new car. The best!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wonderful Experience!
Wonderful Experience!! They don't add an additional 1-2% percentage like the big dealerships do onto the interest rate, utilizing local credit unions for financing. Lower dealership fee than anyone around and offered more for my trade in than any other dealership from Longmont to Colorado Springs would give me. The buying experience didn't take hours of haggling, in and out satisfied we were getting a good deal. I love my new/used vehicle!
Wonderful Experience!
Wonderful Experience!! They don't add an additional 1-2% percentage like the big dealerships do onto the interest rate, utilizing local credit unions for financing. Lower dealership fee than anyone around and offered more for my trade in than any other dealership from Longmont to Colorado Springs would give me. The buying experience didn't take hours of haggling, in and out satisfied we were getting a good deal. I love my new/used vehicle!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
