Reviews
Write a reviewI reasonly purchased a 2023 Toyota GR Supra from Carmen,
I reasonly purchased a 2023 Toyota GR Supra from Carmen, it was a wonderful experienced, love the new car and the wonderful work that Carmen did, much appreciated you my friend!!!
Nothingness great to say
Very bad experience. I do not have GREAT THINGS TO SAY. OUT OF A YEAR THEY HAD CAR FOR 6 MONTHS OF THAT YEAR. EVERYTIME I GOT BACK FOR THERE WOULD ALWAYS BE SOMETHING ELSE WRONG.
Carmen was great easy no hassle buy.
Carmen was great easy no hassle buy. Thank you so much for all your help. Awesome experience
1st, If you are getting financing here RAY is the most
1st, If you are getting financing here RAY is the most amazing guy to work with! RAY made things happen other dealers told me could not be done! THANKS RAY/!!! LOVING my NEW McLaren! All round... The inventory is EXCELLENT, the buying EXPERIENCE was GREAT as well. BUT the AFTER THE SALE experience has been truly amazing!!! These guys really understand how to EARN a CUSTOMER FOR LIFE.
The staff at Auto Collection was friendly, and easy to
The staff at Auto Collection was friendly, and easy to talk to. The dealer however did not service my vehicle at all before they sold it to me. For one the oil was very dirty and way past due for a change. Second both windshield wiper blades were coming apart. Third there was a big exhaust leak that could be detected in the cabin (this is dangerous). And fourth there was a fog light out. The dealer assured me that vehicles are serviced if needed. This was a flat out lie. I do not recommend doing business here.
I appreciate the opportunity to assist you in the purchasing process. I am disappointed you feel the dealership did not meet your expectations. I feel we worked hard to negotiate a deal that would earn your business. We were the best priced RAM in the area. Our records showed it was not time for an oil change. However, when you came in and made me aware of the wipers and oil, I immediately contacted our service department and arranged an appointment that suited your schedule at no charge to you. You came in and test drove the truck twice. Once with your wife where you checked out all the features extensively to ensure they were in working order. You never addressed the fog light so this must have happened well after the sale. We are not responsible for all maintenance or issues for the duration of ownership. Lastly, there was no exhaust leak when you purchased the truck or when you brought it back to address the wipers & desired oil change. This is a manufacture issue, which is covered under the original manufacture warranty. Unfortunately, vehicles do not last forever & have issues. This is why I, as well as the finance department always recommend protecting your investment with additional warranty coverage. The management team & myself would appreciate the opportunity to speak with you to discuss these issues. Thanks, Carmen Woodall
We are very pleased with our purchase of our new car.
We are very pleased with our purchase of our new car.Carmen is very easy to work with. Friendly, trustworthy, reliable. We will definitely be repeat customers. No name-- if you do need a name please use Susan Harvey--thanks
Thanks for the wonderful review of your recent visit to our dealership. I strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Hans Niknejad | Owner
I bought a 2013 Tacoma for my grandson.
I bought a 2013 Tacoma for my grandson. David was the salesman that worked with me. It was the best experience I’ve ever had buying a automobile he went above and beyond what I expected. I would definitely recommend David and auto collection.
Bill, Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that David's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Hans Niknejad | Owner
Very friendly , low pressure,trustworthy,and honest.
Very friendly , low pressure,trustworthy,and honest. That’s just a few words to describe them. My family went to Nashville for the weekend for the zoo and swimming, my wife had been looking for vehicles and and came across a post for a Mercedes AMG GLC and fell in love!! I called David and explained we lived a few hours away and that our trade in vehicle was there. With some help from my in laws we got the armada there and made the deal happen. All of their pricing was very fair and selection was out of this world
Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Hans Niknejad | Owner
Bought my 2017 GMC Seirra from salesman David Smith.
Bought my 2017 GMC Seirra from salesman David Smith. He was the best salesman I have ever dealt with. He was very knowledgeable and professional and absolutely zero pressure. I drove in from Mississippi and Dave had told me he wouldn’t be there when I arrived due to prior engagement but he had given all my information to salesman Pele’ Mcdaniels and he everything under control. The tuck was everything described and then some!!! I was out of the dealership in less than an hour !!! Wow!!! That’s unheard of !!!!I I was totally impressed and I just wanted to thank y’all for your professionalism and honesty. You’ve got my business. Y’all are a five star ⭐️ organization!!!
Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that David's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Hans Niknejad | Owner
So we did a thing.
So we did a thing. Circumstances caused us to look for a replacement for my wife’s ‘09 Mustang convertible…with a six in it. And it was white. Nice car for what it was. Fast forward almost five months, we/I was searching for a replacement and came across a car that AUTO COLLECTION of MURFREESBORO had advertised. A 2021 Mustang Convertible. The difference between the one ACoM had for sale was, it was a 2021 GT, it was black, had a V-8 and it was #21/50 ROUSH Stage 3 with under 7k miles on it. It took very little convincing for her to fall in love with it. This was the first time EVER buying a car sight unseen. But ACoM had a ton of pictures and documents available online and after a bit of research, decided that if we didn’t move quickly, this rare beauty would be gone. It was a pleasure working with David Smith and Ryan Copeland. The experience was seamless and pain free. They and the rest of the team at ACoM did the four steps of life that I live by. They did WHAT they said they would do, WHEN they said they would do it, HOW they said they would do it…and if they couldn’t, they had INSTANT COMMUNICATION. Well done, Team! This is probably the last car we will ever buy, but if we were to buy again, it would be through Auto Collection of Murfreesboro!
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Hans Niknejad | Owner