Reviews
This is a place with awesome sales personal,a great
This is a place with awesome sales personal,a great service center and excellent customer service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
i was disappointed when i checked my cabin,& car filter
i was disappointed when i checked my cabin,& car filter they were filthy.cost n=me 53 dollars to replace
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
John was very wonderful understood what I was looking for
John was very wonderful understood what I was looking for payment wise. Highly recommend John
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great salesmen like John Penister are why I will continue
Great salesmen like John Penister are why I will continue to buy my vehicles from Gates of Granger. John was very knowledgeable, worked with us patiently throughout the whole process, and made sure we left with a vehicle we were satisfied with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
No nonsense sales and service.
No nonsense sales and service. Tim, Brandon, Chris and Cody couldn't have been more friendly. Really appreciate the steps Gates took to make our buying experience a pleasant one. Love the car! Love the deal and the warranty. The warranty is 2nd to none. Will buy from Gates again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
No more oil leak.
No more oil leak. I’m very happy thank you very much. I will tell my friends
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tim went above and beyond with making sure I found the
Tim went above and beyond with making sure I found the perfect vehicle, which was no easy task since I didn’t even know what I wanted. He was patient and showed us numerous cars at numerous lots over the few weeks we were looking. Never did I feel pressured to buy or feel I was being too slow or picky. He knew our intentions were to find something that would fit our needs for several years to come and that I find the car buying process stressful. When we finally made the purchase, he and Sean stayed past closing to ensure we had the car that night. Sean didn’t rush through the lending process even though it was late. He gave us the great customer service I believe he gives everyone. Our family has purchased three vehicles through Tim and we will definitely recommend him to everyone we know. Thanks for taking the stress away and for a great car buying experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very pleased with the service I received free oil change
Very pleased with the service I received free oil change and they check my vehicle for the year. Very happy to get it all done and less than 45 minutes.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Was very pleasant, courteous.
Was very pleasant, courteous. Took care of me instantly. Bought a few cars here and the service stupendous. Always come home with a car. Work with low credit.
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- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
The staff did a great job would highly recommend them
The staff did a great job would highly recommend them they kept me informed as needed
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair