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Gates of Granger

(1,194 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
(574) 391-1017 (574) 391-1017

Reviews

(1,194 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gates of Granger from DealerRater.

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This is a place with awesome sales personal,a great

This is a place with awesome sales personal,a great service center and excellent customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

i was disappointed when i checked my cabin,& car filter

i was disappointed when i checked my cabin,& car filter they were filthy.cost n=me 53 dollars to replace

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

John was very wonderful understood what I was looking for

John was very wonderful understood what I was looking for payment wise. Highly recommend John

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great salesmen like John Penister are why I will continue

Great salesmen like John Penister are why I will continue to buy my vehicles from Gates of Granger. John was very knowledgeable, worked with us patiently throughout the whole process, and made sure we left with a vehicle we were satisfied with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

No nonsense sales and service.

No nonsense sales and service. Tim, Brandon, Chris and Cody couldn't have been more friendly. Really appreciate the steps Gates took to make our buying experience a pleasant one. Love the car! Love the deal and the warranty. The warranty is 2nd to none. Will buy from Gates again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

No more oil leak.

No more oil leak. I’m very happy thank you very much. I will tell my friends

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Tim went above and beyond with making sure I found the

Tim went above and beyond with making sure I found the perfect vehicle, which was no easy task since I didn’t even know what I wanted. He was patient and showed us numerous cars at numerous lots over the few weeks we were looking. Never did I feel pressured to buy or feel I was being too slow or picky. He knew our intentions were to find something that would fit our needs for several years to come and that I find the car buying process stressful. When we finally made the purchase, he and Sean stayed past closing to ensure we had the car that night. Sean didn’t rush through the lending process even though it was late. He gave us the great customer service I believe he gives everyone. Our family has purchased three vehicles through Tim and we will definitely recommend him to everyone we know. Thanks for taking the stress away and for a great car buying experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very pleased with the service I received free oil change

Very pleased with the service I received free oil change and they check my vehicle for the year. Very happy to get it all done and less than 45 minutes.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Was very pleasant, courteous.

Was very pleasant, courteous. Took care of me instantly. Bought a few cars here and the service stupendous. Always come home with a car. Work with low credit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The staff did a great job would highly recommend them

The staff did a great job would highly recommend them they kept me informed as needed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.