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Robin Ford of Jeanerette

(122 reviews)

Reviews

(122 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent service department

Robin Ford will and does go above and beyond to take care of their customers. I would recommend them to anyone that is looking for a new or used vehicle or even just service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fast, easy, hassle free and honest!!! Best truck buying...

Fast, easy, hassle free and honest!!! Best truck buying experience I’ve ever had! I hope to buy my next truck at this same location!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I'm very pleased with my purchase from robin ford. Ryan...

I'm very pleased with my purchase from robin ford. Ryan was great to work with and made my out of state purchase very easy. thanks Ryan!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Experience from the sale of my vehicle to the...

Great Experience from the sale of my vehicle to the service I receive when I go in. Robin Ford is a first class dealership with home town kindness.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service! Excellent employees! Awesome...

Excellent service! Excellent employees! Awesome experience! Go to Robin Ford for your next vehicle! You will not be disappointed with pricing or service! Do it!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New Vehicle

Very happy with purchase and service. Very courteous and polite.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thomas, thank you for your wonderful response to the quality of service our Staff provides! At Robin Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

GMC Seera

I was treated great while looking for a use pickup truck

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Eddie, thank you for taking the time to notice those efforts and for leaving such an awesome review! If there is anything else we can do to assist you, please let us know! Take care!

Vpillaro

Very good service and very helpful and very satisfied

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I can honestly say my experience with the whole family of...

I can honestly say my experience with the whole family of Robin Ford in Jeanerette was the best experience I have shopping , looking over and finally purchasing vehicle from the dealership. Mr. Ryan Robin went above and beyond any salesman has ever gone to ensure my family was comfortable and had no pressure on making decision to purchase a vehicle he walked us through the whole process and personally handled the complete experience was excellent. Thanks Louis Gaspard, Sr.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I usually trade and buy a new truck every 2-3 yrs so I...

I usually trade and buy a new truck every 2-3 yrs so I have a lot of buying experience. Robin made my latest sale very easy. They had the exact truck i I was looking for and negotiating was fairly easy. They are very low pressure sales people and tried to accommodate me every way they could which I appreciate very much. I was also impressed to learn that the dealership has been in the same family since it was started in 1928. That says a lot about a small town dealership and the Robin family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.