Bridge City Auto Sales

4.1 out of 5 4.1

Reviews

4.1 out of 5 4.1
12 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 2.0 out of 5
    January 18, 2020

    Do your homework before buying from them they are not completely honest. We purchased a car from them that ended up having a defective battery but since... that is not considered a mechanical failure, they had no interest in working with us once they had the money. They told me they could not justify helping us with a battery since they paid $28,000.00 for the car they sold to us for $25,500.00, [sic]. Of course the price they paid was different when we went through the transaction. I cannot say I was cheated but it was not a pleasant transaction.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    November 13, 2019

    Jeremy was accommodating and responsive, even in touch on his days off, and Jessica went above and beyond to make sure that I didn't have to wait to sign... paperwork. Both were prompt and followed through immediately - really good experience.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • August 15, 2016

    Nice guys, unfortunately the car I was interested was sold over a weekend before I could get it. But they stayed in touch even on days off

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    June 27, 2019

    They will tell you whatever you want to here to get you to sign the dotted line. Then the reality sets in and you realized they just lied to you about... the length of the loan and the warranty just to sell the car

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    4 people out of 4 found this review helpful. Did you?
  • 5.0 out of 5
    January 20, 2018

    Zeke was very friendly, low pressure an a real enjoyment to work with. The dealership worked hard for us to get the truck we wanted

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    January 8, 2018

    Michael came in on his day off to accommodate my schedule, he sold me a Toyota rav4 my dream car and it was the best experience I have ever had buying... a car. I absolutely LOVE my car !!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    January 5, 2018

    Zeke was amazing and made my experience so easy and pleasant. It was my first time going to the lot but I will be a lifetime customer

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 5, 2018

    Van provided marvelous customer service and was oustanding help me out with buying a car. If you know better you’ll do better thats why i choose bridge... city autos!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    January 3, 2018

    These guys that work here are awesome I had purchased a car when they were on 82nd and was very unhappy with that experience but I gave them another chance... and was completely satisfied they gave me above book value and got me into an awesome car also found my spare tire had a big hole I called and they replaced the spare tire no hassle at all big shout out to Mike he’s awesome and upfront with any questions or concerns about that specific car also big shout out to Bill and the finance manager these guys busted there butt and I left a very happy customer will definitely come back to buy from again no doubt thanks for the awesome experience

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    October 18, 2017

    To the customers in search of buying a new or used vehicle beware, me and my wife bought a new vehicle from this place and I gotta say it was the worse... experience ever the finance advisor got the paperwork wrong the first time and if that wasn't bad we had to drive up from out of town to sign the new paperwork which was also wrong. On top of that we were suppose to get a mailed check back to us for that's what the deal we signed for inquired for I spoke to David and he told me I would receive it in a week and if I didn't to call him a week went by and no check so I called him mans and frustrated and I called him a liar for him not keeping up on his end of the deal after calling the manager she told me that the check had been sitting in her room for appx a week and a half now. Please customers look around somewhere else to buy a vehicle I will not be back again and I will not recommend this dealership to anyone. Please just do your research

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Dre Thank you for sharing your comments. While we are very sorry this happened during your purchase, we're happy you brought it to our attention. It i...s our main goal to make sure our guests are taken care of in a timely manner and it's helpful to know the paperwork process has caused some frustration so we can address it. Thank you for reaching out to me so I could take care of you. Sincerely Jessica Batugo, General Manager

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