We Bought a Mercedes SLK from Bill. The car looked and drove like a new one. A day or two later a hidden problem showed up. I went back to Bill, and he... checked, and it was a problem he was unaware. He at once said no problem as he would do what every to fix the problem. There was no discussion or question. He then set up a time for me to return to the dealership and the problem fixed as promised. I can only say this was the most comfortable and friendly used car dealership I have used in buying a car. There is no going back and forth for a deal, it is easy and no pressure. I would buy again when in the market for a used car. They stand behind what they sell.