Reviews
Fantastic , helpful , easy , superb customer service by
Fantastic , helpful , easy , superb customer service by Sheldon! Very sincere and understanding with my oil change , assisted me in every stage and was very personable
Fantastic , helpful , easy , superb customer service by
Fantastic , helpful , easy , superb customer service by Sheldon! Very sincere and understanding with my oil change , assisted me in every stage and was very personable
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Best dealership in Jacksonville, hands down.
Best dealership in Jacksonville, hands down. I have been going to Kia for more than a decade now and I will never change them.
Best dealership in Jacksonville, hands down.
Best dealership in Jacksonville, hands down. I have been going to Kia for more than a decade now and I will never change them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sheldon smith was knowledgeable and friendly and made the
Sheldon smith was knowledgeable and friendly and made the experience smooth. I’ll gladly be back for my service needs!
Sheldon smith was knowledgeable and friendly and made the
Sheldon smith was knowledgeable and friendly and made the experience smooth. I’ll gladly be back for my service needs!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer service with great fast paced service.
Great customer service with great fast paced service. Give Robby a raise!! Man does beyond and above
Great customer service with great fast paced service.
Great customer service with great fast paced service. Give Robby a raise!! Man does beyond and above
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great me location, always great service by the team and
Great me location, always great service by the team and my rep Anthony, never disappoint me and they take care of a team year old Kia.
Great me location, always great service by the team and
Great me location, always great service by the team and my rep Anthony, never disappoint me and they take care of a team year old Kia.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I got my car serviced there for an oil pan break.
I got my car serviced there for an oil pan break. I was still within my warranty but because they wanted to not have to pay for the repairs, they said it was from the last oil change and they put the cap on too tight. The oil leak I experienced was actually from the previous oil change that THEY did so they basically incriminated themselves but they did not want to take accountability. I put in a reimbursement request with Kia and they said they can’t help. Never buying another Kia.
I got my car serviced there for an oil pan break.
I got my car serviced there for an oil pan break. I was still within my warranty but because they wanted to not have to pay for the repairs, they said it was from the last oil change and they put the cap on too tight. The oil leak I experienced was actually from the previous oil change that THEY did so they basically incriminated themselves but they did not want to take accountability. I put in a reimbursement request with Kia and they said they can’t help. Never buying another Kia.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Wish it let me give a lower review.
Wish it let me give a lower review.signed everything needed when I went there to purchase a vehicle. They offered me 24,000 for my trade the vehicle I wanted was 22900. When they came to me with the deal some how they wanted the car I was trading and then an additional $7000. I owed nothing on my trade. Who knows where that came from In the end it was my trade and $600. We made the deal. Now 3 weeks after I still have no title and they keep requesting things that I have already given them. This is the most inept dealership I have ever delt with. I do not recommend buying from them
Wish it let me give a lower review.
Wish it let me give a lower review.signed everything needed when I went there to purchase a vehicle. They offered me 24,000 for my trade the vehicle I wanted was 22900. When they came to me with the deal some how they wanted the car I was trading and then an additional $7000. I owed nothing on my trade. Who knows where that came from In the end it was my trade and $600. We made the deal. Now 3 weeks after I still have no title and they keep requesting things that I have already given them. This is the most inept dealership I have ever delt with. I do not recommend buying from them
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Always happy with the service!
Always happy with the service! Carisa Bird goes out of her way to make sure everything is taken care of and keeps me informed the whole way. She’s the best! Can’t wait to see the new building!
Always happy with the service!
Always happy with the service! Carisa Bird goes out of her way to make sure everything is taken care of and keeps me informed the whole way. She’s the best! Can’t wait to see the new building!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Juan Lugo excellent sales representative.
Juan Lugo excellent sales representative. I will recommend this dealer 100% to all my friends.
Juan Lugo excellent sales representative.
Juan Lugo excellent sales representative. I will recommend this dealer 100% to all my friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My service provider was Robby.
My service provider was Robby. I made the app on Tue for Thur. I got in and out in about 45 min. It was routine oil change but still I was in and out very quickly.
My service provider was Robby.
My service provider was Robby. I made the app on Tue for Thur. I got in and out in about 45 min. It was routine oil change but still I was in and out very quickly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase