Reviews
Write a reviewI was lied to during the entire process and even after I
I was lied to during the entire process and even after I stupidly signed they still found a way to lie.
Hello, sorry to hear about your experience, can you reach out to me at msiech@southsidekiajax.com so we can discuss what happened I look forward to speaking with you
My case number with Kia corporate is 15166466. My main concern was the lack of transparency during the process and the abhorrent disregard.
The Southside Kia Team is great!
The Southside Kia Team is great! I’ve worked with service managers Anthony, Tommie, Carisa, and Riley; they are always courteous, professional, knowledgeable, and excellent communicators. The service technicians are the best! My vehicles are well maintained. Thank you!
Tommie thanks to you and your team there at Southside Kia
Tommie thanks to you and your team there at Southside Kia I appreciate you for your excellent service. I saw you were crowded but appreciated you squeezing me in. You delivered my car and provided the service updates in a way I really understood. You have great customer service and I feel safe knowing my car was serviced correctly. I’m a repeat customer and would recommend your service team location to anyone. The fact you worked on my non Kia car was a huge plus!! Happy holidays to you and yours!!
Kia Southside service department cares about their
Kia Southside service department cares about their customers. I appreciate that Reilly went the extra mile to get my vehicle repaired.
I have found a gem of a service tech.
I have found a gem of a service tech. Carisa Soto is awesome. She has provided a wonderful, thoughtful, very knowledgeable service. I have decided she is the only person along with her mechanic that I will deal with. I go in for any noise that doesn't sound right and if she and/or her mechanic can't locate it they still try everything they can to rule out the issue. I wish the warranty was longer for 2nd owners but no matter what I will go to Southside Kia to see Carisa.
Not many choices in this area as no Kia dealerships are
Not many choices in this area as no Kia dealerships are very close to where I live. Everyone was very nice and attentive and service was quick.
Tommie Mercer was my associate and he was amazing!
Tommie Mercer was my associate and he was amazing! Not only did he explain all the services I needed but he even made sure two factory recalls were taken care of. I've always been able to get an appointment in a timely manner. I live in Lithonia, GA but I love taking my car to Southside Kia for service. I plan my trips to visit friends around my car service. Thank you Southside Kia!!!!
Terrific service, honest pricing and Carissa (service
Terrific service, honest pricing and Carissa (service Technician) make for one of the best dealerships around. Keep up the good work. ********************
I took my car in for service recently.
I took my car in for service recently. Tommy Mercer oversaw the repair. He ordered the recall parts, contacted me when they arrived at the dealership, and asked me to set a service appointment. I work 12-hour days and required a Saturday appointment. This dealership offers this service and I was extremely grateful for it. I was in and out in less than one hour. Job well done, Southside KIA!!
Glenn Lepkowsky and Southside Kia did an awesome job
Glenn Lepkowsky and Southside Kia did an awesome job getting me my new car and offering me a trade in. Glenn went the extra mile to get all the details taken care off. He followed up and is available for any questions. Top notch service.