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Rydell Chrysler Dodge Jeep Ram

(187 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday 10:00am–5:00pm Closed
New (855) 870-9583 (855) 870-9583
Used (855) 870-9592 (855) 870-9592
Service (855) 871-3596 (855) 871-3596

Reviews

(187 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rydell Chrysler Dodge Jeep Ram from DealerRater.

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Construction manger

Danny Haim was awesome sales person handled all our needs. He was thorough and diligent with getting at the papers needed and helped us fine the perfect car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the positive review, Angelo!

Happy Ram owner

Went into take a look at the new 2019 Ram 1500 and ended up driving away in a new Ram 1500 with the 3.6 etorque engine. One of the greatest shopping experiences by far. Will definitely recommend to friends and family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your RAM 1500, Adan! We are truly appreciative of your recommendation and welcome you again. Thanks for sharing.

Great place to purchase a car.

Friendly staff. No pressure. Good pricing. I ordered my Jeep and it was delivered in less than 4 weeks. No hassles. Great service. Call or go see them for your next car. You won’t be sorry.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the great review, David! We are glad to hear that you had a wonderful overall experience. We look forward to working with you again.

Unbelievably Poor

Four inquiries on purchasing a new truck and ZERO response. I asked that they NOT place me on their email list and I started receiving emails, but still no response on my inquiries. Based on their attitude toward customers even before sales, I recommend everyone stay far away from this dealer.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Greg, I regret to learn that the level of service you have received while inquiring about a vehicle did not meet your expectations. Please know that I take your feedback seriously and would like to offer you a direct line of communication to me so that we may discuss your experience. I look forward to hearing from you. Best, AJ Mendoza Manager 818-493-6300

Absolute Zero

Four inquiries on purchasing a new truck and ZERO response. I asked that they NOT place me on their email list and I started receiving emails, but still no response on my inquiries. Based on their attitude toward customers even before sales, I recommend everyone stay far away from this dealer.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Ram 2500 Service Visit

Excellent service at Rydell Dodge Jeep Chrysler Ram Service Department. As soon as I arrived I was welcomed and assisted with the check in process. Would definitely recommend and will definitely return in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the positive review and rating! We are happy to know that you were provided with excellent service and we apprecaite you recommending us. We hope to see you again soon!

Awesome people

Fantastic service. I was very happy with the work and service provided on my town and country. Would definitely recommend them to others. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you, Michael! We are delighted to learn of your fantastic satisfaction with our services. Have a great day!

Amazing people AND service!!

Esmeralda and Gustavo went above and beyond to make sure I was getting the best deal possible on my new ‘19 Durango! Didn’t feel like I was being “sold” or toyed with at all. Really great people and amazing treatment! I HIGHLY recommend them to anyone who is in the market! - John

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing, John! We are so delighted to learn Esmeralda and Gustavo have gone above and beyond to ensure you had the best deal for your Dodge Durango. Your recommendation is greatly appreciated and we look forward to any future visits.

I purchased a new car i had a really good experien

Great service i recommend to see jose He helped me really good on my new jeep If you looking for a new car this is the right place to go..... thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

You're so very much welcome, Alex. It was a pleasure working with you! Thank you for the positive review.

Service

Eddie provided great customer service. He was able to provide a quick resolution to the problem and the car was fixed on the same day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Tere- We truly appreciate you taking the time to share your great customer service experience with Eddie! We hope your car is treating you very well. Looking forward to visiting with you again soon.