Skip to main content

Rydell Chrysler Dodge Jeep Ram

(187 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday 10:00am–5:00pm Closed
New (855) 870-9583 (855) 870-9583
Used (855) 870-9592 (855) 870-9592
Service (855) 871-3596 (855) 871-3596

Reviews

(187 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rydell Chrysler Dodge Jeep Ram from DealerRater.

Want to share your experience with this dealership?

Write a review

Great experience!

Thank you JC and April for a great experience! Everything from the initial phone call with April to closing the deal with Juan (JC) Carrillo was friendly and straight forward. No unwanted surprises and the best price in so cal bar none! I love my Gladiator and everyone that asks I tell them how easy dealing with Rydell was. I highly recommend this dealership and ask for JC when call or stop in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We are so happy we could assist you upon your visit with us. Your feedback is greatly valued and appreciated at Rydell Chrysler Dodge Jeep Ram. We welcome you back again at any time.

Excellent service and very friendly service write.

Went in for service. Did a oil change and tire rotation. Was there less than a hour. The waiting room was very clean and as soon as my service was done they came and got me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Your five-star feedback is much-appreciated, Mark. We welcome you back to Rydell Chrysler Dodge Jeep Ram again at any time.

Great experience

My salesmen, Danny, was amazing. He knew exactly what I wanted and called me the moment the car came in. The whole processes was fast and the finance guy took the time to explain everything to me. Much appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Personal and Helpful

I had a great experience at Rydell, they were helpful and no-nonsense in their approach. They had the vehicle I was looking for and were quick to make a deal and they were expeditious taking care of the paperwork and contract. They were personally interested in my wants and needs and were excellent at accommodating them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Thank you, Danny

Danny the sales representative was Awesome made my experience easy and fast buying the car I wanted. Made you feel very comfortable thank you, Danny

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We thank you for taking the time to provide this five-star review. Rydell Chrysler Dodge Jeep Ram is happy to have provided you with a positive experience upon your visit with us.

Great Experience

Ronald and Gustavo will take care of you like they took care of me. From beginning to end a great experience. They will treat you like family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks so much for the five-star rating, Yovani! We appreciate your review very much.

Great Experience, Great Service and Good People.

Great experience, no pressure. Great selection definitely coming back. The sales team allows you to feel comfortable and the process is very clear which allows you to make a choice with out feeling overwhelmed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for the 5-star rating, Jesus! We appreciate your review very much and welcome you back again at any time.

Great work!

Absolutely great service and very punctual. The service team did an amazing job and my car was returned exactly how I dropped it off. I was very impressed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Arrogant Service Department

I took my 2021 Jeep Rubicon to get the shocks checked. Stephanie put the request in to check ny brakes when I showed her to check the rear shocks. I waited for the vehicle 4 hours and they did not even look at it at all. They did not even come out within the first two hours to give me an update. Also, it seems that even with appointment they will not service your vehicle until the next day and they do not provide loaners. No sense of ownership very arrogant opposite of Galpin.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great dealership

Excellent buying experience, internet sales Silvana was extremely helpful, AJ followed up while I made my choice and Oscar in sales met my son and I when we arrived and was very helpful and polite, no pressure at all, the finance department was also great with expedient paper work. Thanks again, Jeff

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Jeff! Thanks so much for leaving us such a detailed positive rating. The whole Sales Team here at Rydell Chrysler Dodge Jeep Ram greatly appreciates you choosing us for your car-buying experience, and we were very glad to have provided a smooth and comfortable visit.