Highland Auto

I bought my KIA Soul from Highland Auto in December of 2023. I had the pleasure of dealing with this family owned business who were honest, respectful, kind and straightforward. They were very knowledgeable and answered all my questions and concerns and as a woman buying this car by myself I felt respected and comfortable. This whole experience was handled easily and professionally. I have enjoyed my car for the past year and have only positive things to say about it and my process of purchasing. I highly recommend Highlnd Auto to anyone looking for a used car.

I got pre-approved for a Honda Pilot they just got in, contacted them and then filled out the financing application in order to finalize it on Friday. Was approved for the vehicle, talked to them on the phone and told them I’d be there on Monday to finalize the paperwork since I work all weekend. I was told that was fine and that I needed to get full coverage insurance for the Honda before I came in. They turned around and sold the SUV the next day to someone else. After I filled out an application, let them run my credit, was approved and got insurance for the vehicle I was buying. They told me afterwards that they don’t hold vehicles. Okay fine but it would have been nice to know to that the day I did all this and I would have made an effort to get there sooner than Monday. I was also told the guy I was negotiating with was outside the office when another salesperson sold the car I’d been approved for. All around disappointing, terrible, and unprofessional experience.

They had a car I was interested. The Gentleman I worked with professional and courteous. Price was on the high side of the Kelly Blue book but still a good price. But my bank would only lend me half his asking price. That was the only reason I did not buy the car.

I stumbled across Highland Auto looking to buy a new car after my previous car was totaled in an accident. I never actually write reviews but it is not often that a sales person goes beyond the extra mile to ensure a client?s piece of mind and satisfaction. However, Gibran and his family owned dealership was an absolute pleasure to work with. Gibran was very attentive and accommodating to my requirements, my budget, and really worked with me very patiently to make an educated decision on a vehicle. Never at any point did I feel pressured to buy and when I finally decided on a car, the entire transaction was incredibly transparent and clear. He kept me updated on the progress of the deal every step and took every measure to ensure that his service delivery was impeccable from start to finish. No hidden fees, no hidden surprises, just straightforward and simple. I have no doubt that I will once again return to highland auto when I am ready to upgrade and I will definitely be bringing family and friends here! Thank you so much for such a great service and once again it was a pleasure doing business with you guys!

They never ever responded to any of my inquiries about used trucks that I was interested in!

I contacted them twice about a specific truck I was interested in and they never responded either time!!!

Great place good quality cars nice customers service best buying experience ever i will recommend HIGHLANDS AUTO TO ANYONE :)

The level of customer service and genuine thoughtfulness CANNOT be beat. If you are looking for a painless and hassle free car buying experience you seriously should not look any further. I really can't say enough to explain how convenient my experience was, not to mention the absolutely gorgeous car I have now at an unbeatable deal!

After narrowing down what kind of car I wanted I came across one that seemed to fit my criteria on this website that was being sold by Highland Auto. The salesman I worked with, Gebran, was very helpful and accommodating in answering my questions. Great prices and I was able to get a really good deal on financing.

Bought my first car here which was a beautiful pearl white 2006 Toyota Solara, I had such a easy and smooth experience and even though the lot is a little small I would definitely recommend people to Highland Auto.