Highland Auto

4.6 out of 5 4.6

Reviews

4.6 out of 5 4.6
28 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 4.0 out of 5
    October 24, 2018

    They had a car I was interested. The Gentleman I worked with professional and courteous. Price was on the high side of the Kelly Blue book but still a... good price. But my bank would only lend me half his asking price. That was the only reason I did not buy the car.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 17, 2017

    I stumbled across Highland Auto looking to buy a new car after my previous car was totaled in an accident. I never actually write reviews but it is not... often that a sales person goes beyond the extra mile to ensure a client’s piece of mind and satisfaction. However, Gibran and his family owned dealership was an absolute pleasure to work with. Gibran was very attentive and accommodating to my requirements, my budget, and really worked with me very patiently to make an educated decision on a vehicle. Never at any point did I feel pressured to buy and when I finally decided on a car, the entire transaction was incredibly transparent and clear. He kept me updated on the progress of the deal every step and took every measure to ensure that his service delivery was impeccable from start to finish. No hidden fees, no hidden surprises, just straightforward and simple. I have no doubt that I will once again return to highland auto when I am ready to upgrade and I will definitely be bringing family and friends here! Thank you so much for such a great service and once again it was a pleasure doing business with you guys!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • December 17, 2017

    I stumbled across Highland Auto looking to buy a new car after my previous car was totaled in an accident. I never actually write reviews but it is not... often that a sales person goes beyond the extra mile to ensure a client’s piece of mind and satisfaction. However, Gibran and his family owned dealership was an absolute pleasure to work with. Gibran was very attentive and accommodating to my requirements, my budget, and really worked with me very patiently to make an educated decision on a vehicle. Never at any point did I feel pressured to buy and when I finally decided on a car, the entire transaction was incredibly transparent and clear. He kept me updated on the progress of the deal every step and took every measure to ensure that his service delivery was impeccable from start to finish. No hidden fees, no hidden surprises, just straightforward and simple. I have no doubt that I will once again return to highland auto when I am ready to upgrade and I will definitely be bringing family and friends here! Thank you so much for such a great service and once again it was a pleasure doing business with you guys!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    July 28, 2017

    They never ever responded to any of my inquiries about used trucks that I was interested in!

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    July 13, 2017

    I contacted them twice about a specific truck I was interested in and they never responded either time!!!

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    January 17, 2015

    Great place good quality cars nice customers service best buying experience ever i will recommend HIGHLANDS AUTO TO ANYONE :)

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 2, 2014

    The level of customer service and genuine thoughtfulness CANNOT be beat. If you are looking for a painless and hassle free car buying experience you seriously... should not look any further. I really can't say enough to explain how convenient my experience was, not to mention the absolutely gorgeous car I have now at an unbeatable deal!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    July 17, 2014

    After narrowing down what kind of car I wanted I came across one that seemed to fit my criteria on this website that was being sold by Highland Auto. The... salesman I worked with, Gebran, was very helpful and accommodating in answering my questions. Great prices and I was able to get a really good deal on financing.

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 22, 2014

    Bought my first car here which was a beautiful pearl white 2006 Toyota Solara, I had such a easy and smooth experience and even though the lot is a little... small I would definitely recommend people to Highland Auto.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 5, 2014

    I was in need of a car immediately, but my family was on a budget. Gebran stayed after closing just to accommodate us and found us a great Toyota Camry,... which is just what we were looking for. He also found us the lowest interest rate for a used car, one I didn't think possible. We left with a used car that looked new and we could not be happier with our choice. Gebran helped us stay within our budget on the loan and the car itself. I can never thank Highline Auto enough, I will never shop anywhere else for a car again. The have a great selection and every car had a great price. I would recommend that anyone looking for a new or used car start their search at Highline Auto. Thanks Highline Auto we love our new car!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews