Reviews
Everyone we dealt with at Audi Fresno was excellent,
Everyone we dealt with at Audi Fresno was excellent, including Dorsey who spent a lot of time with us the first time we came into the dealership. They were all pleasant and accommodating. And great coffee!
Everyone we dealt with at Audi Fresno was excellent,
Everyone we dealt with at Audi Fresno was excellent, including Dorsey who spent a lot of time with us the first time we came into the dealership. They were all pleasant and accommodating. And great coffee!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for sharing about your experience with Audi Fresno. Dorsey and our team appreciate your business and hope to see you again soon! Kind Regards, Your Audi Fresno Team 559-500-4635
Transaction was seamless and pleasant with the Audi Team
Transaction was seamless and pleasant with the Audi Team in Fresno. Sean was very attentive to my questions during the negotiation process.
Transaction was seamless and pleasant with the Audi Team
Transaction was seamless and pleasant with the Audi Team in Fresno. Sean was very attentive to my questions during the negotiation process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Sean, It's great to hear that we could get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Fresno! Kind Regards, Your Audi Fresno Team 559-500-4635
Sales process was fast, I’m enjoying the Audi and its all
Sales process was fast, I’m enjoying the Audi and its all electric. Outside and interior looks sharp.
Sales process was fast, I’m enjoying the Audi and its all
Sales process was fast, I’m enjoying the Audi and its all electric. Outside and interior looks sharp.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Gary, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kind Regards, Your Audi Fresno Team 559-500-4635
Very friendly.
Very friendly. Super accommodating. Extremely Helpful. Knowledgeable. Understanding. Courteous. The dealership was clean. The coffee was warm and tasty.
Very friendly.
Very friendly. Super accommodating. Extremely Helpful. Knowledgeable. Understanding. Courteous. The dealership was clean. The coffee was warm and tasty.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much, LisaSue, for your kind words, and for taking the time to leave us this wonderful feedback! Kind Regards, Your Audi Fresno Team 559-500-4635
My appt was at 10:00 am for an oil change but didn’t got
My appt was at 10:00 am for an oil change but didn’t got car back around 6:00 pm
My appt was at 10:00 am for an oil change but didn’t got
My appt was at 10:00 am for an oil change but didn’t got car back around 6:00 pm
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Kind Regards, Your Audi Fresno Team 559-500-4635
My experience with Audi initially started good.
My experience with Audi initially started good. Upon purchasing my vehicle I bought an extended warranty. After a little research I found a comparable warranty for much cheaper. Two days after my purchase I called the finance manager by the name of JJ to cancel. Now three weeks later and several conversations later with JJ my warranty is still not canceled. Don't trust a smile and hand shake here. Really disappointing for a high end dealership.
My experience with Audi initially started good.
My experience with Audi initially started good. Upon purchasing my vehicle I bought an extended warranty. After a little research I found a comparable warranty for much cheaper. Two days after my purchase I called the finance manager by the name of JJ to cancel. Now three weeks later and several conversations later with JJ my warranty is still not canceled. Don't trust a smile and hand shake here. Really disappointing for a high end dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Kind Regards, Your Audi Fresno Team 559-500-4635
Dorsey has helped us buy prior Audi cars and this
Dorsey has helped us buy prior Audi cars and this experience was as good as before. He is knowledgeable about the cars, clear about costs, helpful on option packages and made the purchase easy.
Dorsey has helped us buy prior Audi cars and this
Dorsey has helped us buy prior Audi cars and this experience was as good as before. He is knowledgeable about the cars, clear about costs, helpful on option packages and made the purchase easy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words for Dorsey and for choosing Audi Fresno! Please let us know if we can be of any more assistance. Kind Regards, Your Audi Fresno Team 559-500-4635
Sean is ver friendly and knowledgeable about the product,
Sean is ver friendly and knowledgeable about the product, he and the tech representative helped my daughter to know her new car many tech functions….overall very positive experience
Sean is ver friendly and knowledgeable about the product,
Sean is ver friendly and knowledgeable about the product, he and the tech representative helped my daughter to know her new car many tech functions….overall very positive experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this review. Our customers are our top priority and your feedback is greatly appreciated! Sean and all of us at Audi Fresno are glad to have you as a customer. Kind Regards, Your Audi Fresno Team 559-500-4635
Carson is an amazing salesman.
Carson is an amazing salesman. He is not pushy, knowledgeable of the car, and willing to answer all my questions! And there was a lot of questions. Thank you for having a salesman like him! 😃
Carson is an amazing salesman.
Carson is an amazing salesman. He is not pushy, knowledgeable of the car, and willing to answer all my questions! And there was a lot of questions. Thank you for having a salesman like him! 😃
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for sharing about your experience with Audi Fresno. We appreciate your business and hope to see you again soon! Kind Regards, Your Audi Fresno Team 559-500-4635
Worked with Spence for out of state delivery of new car.
Worked with Spence for out of state delivery of new car. Was a smooth, easy experience. Would definitely recommend him and the dealer to others.
Worked with Spence for out of state delivery of new car.
Worked with Spence for out of state delivery of new car. Was a smooth, easy experience. Would definitely recommend him and the dealer to others.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Sean, for sharing your experience with us! We're happy to hear it went well with Spencer and truly appreciate your feedback. Kind Regards, Your Audi Fresno Team 559-500-4635