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Audi Fresno

(1,273 reviews)
Visit Audi Fresno
Sales hours: 9:00am to 7:30pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 9:00am–7:30pm 7:00am–5:00pm
Tuesday 9:00am–7:30pm 7:00am–5:00pm
Wednesday 9:00am–7:30pm 7:00am–5:00pm
Thursday 9:00am–7:30pm 7:00am–5:00pm
Friday 9:00am–7:30pm 7:00am–5:00pm
Saturday 9:00am–7:00pm 8:00am–2:00pm
Sunday 10:00am–6:00pm Closed
2024 consumer dealer award
View 4 awards
2024 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

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New (866) 788-1685 (866) 788-1685
Used (888) 348-2573 (888) 348-2573
Service (559) 777-6361 (559) 777-6361

Inventory

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About our dealership

This seller has been on Cars.com since August 2014.
Audi Fresno in Fresno CA treats the needs of each individual customer with paramount concern. We know that you have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (855) 442-5759.

Service center

Phone number (559) 777-6361

Service hours

Monday
7:00am–5:00pm
Tuesday
7:00am–5:00pm
Wednesday
7:00am–5:00pm
Thursday
7:00am–5:00pm
Friday
7:00am–5:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Meet our employees

Reviews

(1,273 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Fresno from DealerRater.

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Had a great experience with Sean at Audi Fresno.

Had a great experience with Sean at Audi Fresno. He is passionate about the Audi brand and provides awesome customer service.

Had a great experience with Sean at Audi Fresno.

Had a great experience with Sean at Audi Fresno. He is passionate about the Audi brand and provides awesome customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Audi Fresno! Kind Regards, Your Audi Fresno Team 559-500-4635

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Audi Fresno Staff are excellent!

Audi Fresno Staff are excellent!!! Attentive, not pushy, patient, and knowledgeable. I’ve bought several cars here.

Audi Fresno Staff are excellent!

Audi Fresno Staff are excellent!!! Attentive, not pushy, patient, and knowledgeable. I’ve bought several cars here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Audi Fresno. We look forward to having you as one of our valued customers for many more years to come! Kind Regards, Your Audi Fresno Team 559-500-4635

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Dorsey Smith was a pleasure to work with, and we

Dorsey Smith was a pleasure to work with, and we appreciated the no-pressure sales approach. J.J. was professional and met us at a price point that was within our expectations, and we are enjoying our new Q7. Thank You

Dorsey Smith was a pleasure to work with, and we

Dorsey Smith was a pleasure to work with, and we appreciated the no-pressure sales approach. J.J. was professional and met us at a price point that was within our expectations, and we are enjoying our new Q7. Thank You

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Kind Regards, Your Audi Fresno Team 559-500-4635

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Great place to buy a premium car.

Great place to buy a premium car. Very friendly and knowledgeable staff, and very easy to deal with.

Great place to buy a premium car.

Great place to buy a premium car. Very friendly and knowledgeable staff, and very easy to deal with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Audi Fresno! Kind Regards, Your Audi Fresno Team 559-500-4635

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I called ahead and made an appointment to see the SUV.

I called ahead and made an appointment to see the SUV. When I arrived, they showed me the vehicle — it was very clean inside and out. The manager I worked with was professional and efficient, and they completed all the paperwork in just 40 minutes. I’m really happy with my experience at Fresno Audi!

I called ahead and made an appointment to see the SUV.

I called ahead and made an appointment to see the SUV. When I arrived, they showed me the vehicle — it was very clean inside and out. The manager I worked with was professional and efficient, and they completed all the paperwork in just 40 minutes. I’m really happy with my experience at Fresno Audi!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Here at Audi Fresno, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Kind Regards, Your Audi Fresno Team 559-500-4635

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John and team were really helpful and attentive.

John and team were really helpful and attentive. I felt taken care of from start to finish.

John and team were really helpful and attentive.

John and team were really helpful and attentive. I felt taken care of from start to finish.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Fresno! Kind Regards, Your Audi Fresno Team 559-500-4635

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The entire process was smooth, including out of state

The entire process was smooth, including out of state shipping, I could not be happier. It was seamless from start to finish. The entire sales team made the experience incredibly pleasant. I will continue to purchase all of my cars from Porsche Fresno. Thank you!

The entire process was smooth, including out of state

The entire process was smooth, including out of state shipping, I could not be happier. It was seamless from start to finish. The entire sales team made the experience incredibly pleasant. I will continue to purchase all of my cars from Porsche Fresno. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Kind Regards, Your Audi Fresno Team 559-500-4635

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Cross country delivery.

Cross country delivery. Initial sales experience generally very good. The are some condition issues with the CPO vehicle. Condition is different than described during the sales process or shown in the photos. I have been completely ghosted by the dealership in trying to discuss/resolve the issues. Very frustrating. Multiple emails and voicemails sent to the General Manager and Sales Manager with absolutely no response. Not at all what I expected and very disappointing.

Cross country delivery.

Cross country delivery. Initial sales experience generally very good. The are some condition issues with the CPO vehicle. Condition is different than described during the sales process or shown in the photos. I have been completely ghosted by the dealership in trying to discuss/resolve the issues. Very frustrating. Multiple emails and voicemails sent to the General Manager and Sales Manager with absolutely no response. Not at all what I expected and very disappointing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Kind Regards, Your Audi Fresno Team 559-500-4635

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I've been a service customer for years a d Hugo and Brian

I've been a service customer for years a d Hugo and Brian are the best. That's why I'm back. Sean was incredible!

I've been a service customer for years a d Hugo and Brian

I've been a service customer for years a d Hugo and Brian are the best. That's why I'm back. Sean was incredible!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Audi Fresno. Kind Regards, Your Audi Fresno Team 559-500-4635

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Chris was the kindest person.

Chris was the kindest person. Communication was clear and honest. I would always recommend him.

Chris was the kindest person.

Chris was the kindest person. Communication was clear and honest. I would always recommend him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Fresno. Kind Regards, Your Audi Fresno Team 559-500-4635

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