Audi Fresno

Great service from service advisor Bryan Serpa....personal, professional, answered all of my questions AND gave me a loaner car even though I did not buy... the car from them👍. Everyone I encountered was friendly and knowledgeable!

They did awesome work all on time and well thank you, for sure I will be here for all my car services, see you soon!!!

This was our first time buying a vehicle from Audi! From start to end, the whole purchase process was so smooth! We had the pleasure of working with Dorsey... Smith! He did an amazing job answering our questions and assuring us that the vehicle of our choice was a great choice! He represented Audi very well, exactly the way we expected! We love our vehicle so much! Thank you Dorsey and Audi!!! :D

After an initial horrible experience, which was not the fault of the dealership, the staff was quick to remedy the situation. After this event the staff... was very good about keeping us informed of the process and appeared to doing what they could to remedy the situation quickly - and it was quickly resolved. We were told when we picked up the car that someone would be in contact with us to go over the technology in the car. Three weeks after delivery of the car we had an appointment to have Resistall applied. When I made the appointment I asked that I also be scheduled for a meeting with the "technologist" to go over the car's technology. When I picked up my car after the Resistall application the technologist was busy with another customer. I hung around for a while and finally left. Four weeks to the day after we picked up the car, I get an email from Adam, the technologist, telling me to let him know of a day and time I would like to come in and have him go over my car's technology. I returned his email a few days later with a possible day and time I would like to come in. That was almost 3 weeks ago and I still have not heard back from Adam. This would have been a 5 star review had it not for Adam dropping the ball. applied.

AUDI staff are great this includes the new GM,Rohit,Mariah.J, I would give them more stars if they were that option they help me out in all my needs in... a timely manner very impressed!

Sean had excellent communication with us during the process of buying Audi q7. He takes time to explain all the details we need to know about Audi. Everything... was done timely.

The work was done in a timely manor and I was informed by Bryon as it was being done and when it would be completed, I'm very happy with my experience.

I was greeted with a smile and the service was done in a timely manner and I got an awesome customer service car . Thank you Bryan you???re the best... !

Always a good experience! Respectful of time. They were ready with a loaner car when my appointment time was scheduled. Washed my car and was respectful... of the cleanliness of the interior. I always recommend Audi Fresno.

I was very happy with the service I received at the Fresno Audi dealership. They were quick, friendly and very professional. I would highly recommend!