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Eddie Tourelle Hyundai

(1,786 reviews)
2025 state dealer award
View 7 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2017 consumer dealer award

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Reviews

(1,786 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Eddie Tourelle Hyundai from DealerRater.

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Friendly & Courteous - No high pressure tactics.

Friendly & Courteous - No high pressure tactics. We were greeted by Eli Neubauer. He was friendly, respectful and courteous and made us feel comfortable with a review of vehicles available and the ease of our buying experience. Recommend Northpark Hyundai for your new car purchase. Special thanks to Eli Neubauer, Joey McIntosh. Wesley Harwell. We are very happy with our new Palisade.

Friendly & Courteous - No high pressure tactics.

Friendly & Courteous - No high pressure tactics. We were greeted by Eli Neubauer. He was friendly, respectful and courteous and made us feel comfortable with a review of vehicles available and the ease of our buying experience. Recommend Northpark Hyundai for your new car purchase. Special thanks to Eli Neubauer, Joey McIntosh. Wesley Harwell. We are very happy with our new Palisade.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you! We truly appreciate you being part of our Eddie Tourelle Hyundai family. Serving you is what we love doing best!

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Justin D.

Justin D. is an honest and nice salesman. He made our buying experience fast and easy.

Justin D.

Justin D. is an honest and nice salesman. He made our buying experience fast and easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We truly appreciate you being part of our Eddie Tourelle Hyundai family. Serving you is what we love doing best!

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Justin and Wes were very helpful and knowledgeable.

Justin and Wes were very helpful and knowledgeable. They were able to help us get into a car we love at a cost we were happy with.

Justin and Wes were very helpful and knowledgeable.

Justin and Wes were very helpful and knowledgeable. They were able to help us get into a car we love at a cost we were happy with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We truly appreciate you being part of our Eddie Tourelle Hyundai family. Serving you is what we love doing best!

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We purchased two Hyundais from Eddie Tourelle Hyundai in

We purchased two Hyundais from Eddie Tourelle Hyundai in Covington. We couldn’t be happier. A good sales person, which we had, is one thing, but a great service department is another. That’s what keeps us coming back to the dealer. Ron and his team are complete professionals, extremely proficient, and totally honest. We would not take our cars anywhere else for service. Blythe Martin is our service rep almost every time, and she is awesome. It is obvious she loves her job. No matter how busy the service department gets, Blythe is friendly, caring, knowledgeable, and goes above and beyond. She is definitely customer friendly. Thanks to Eddie Tourelle, Ron, and Blythe. What a team!

We purchased two Hyundais from Eddie Tourelle Hyundai in

We purchased two Hyundais from Eddie Tourelle Hyundai in Covington. We couldn’t be happier. A good sales person, which we had, is one thing, but a great service department is another. That’s what keeps us coming back to the dealer. Ron and his team are complete professionals, extremely proficient, and totally honest. We would not take our cars anywhere else for service. Blythe Martin is our service rep almost every time, and she is awesome. It is obvious she loves her job. No matter how busy the service department gets, Blythe is friendly, caring, knowledgeable, and goes above and beyond. She is definitely customer friendly. Thanks to Eddie Tourelle, Ron, and Blythe. What a team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! We truly appreciate you being part of our Eddie Tourelle Hyundai family. Serving you is what we love doing best!

Show full review

Great experience, with great people!

Great experience, with great people! If you need someone to go above and beyond to get you set up this is your place!

Great experience, with great people!

Great experience, with great people! If you need someone to go above and beyond to get you set up this is your place!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We truly appreciate you being part of our Eddie Tourelle Hyundai family. Serving you is what we love doing best!

Show full review

I was in search for the perfect vehicle so I contacted

I was in search for the perfect vehicle so I contacted Marty Tauzier at Northpark Hyundai, let me tell you if you are in the market for a new or used vehicle go See my Person Marty. He is Absolutely Amazing this is my second new vehicle I purchased wt him. I can Promise you that you will not Be Disappointed he goes Above and Beyond for his customers. Northpark Hyundai is Luck to Have him as a Salesman That you Marty !!!!

I was in search for the perfect vehicle so I contacted

I was in search for the perfect vehicle so I contacted Marty Tauzier at Northpark Hyundai, let me tell you if you are in the market for a new or used vehicle go See my Person Marty. He is Absolutely Amazing this is my second new vehicle I purchased wt him. I can Promise you that you will not Be Disappointed he goes Above and Beyond for his customers. Northpark Hyundai is Luck to Have him as a Salesman That you Marty !!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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I was referred to Kyle McSpaddin by a friend.

I was referred to Kyle McSpaddin by a friend. I live in Nashville but I called Kyle anyway to discuss the new Santa Fe. I was so impressed by Kyle's knowledge of the trim options that I was considering making the 500 mile trip from Nashville TN However the color choices I wanted were not available at Kyle's dealership. Kyle was extremely patient with me as I changed the scope of vehicles I was considering throughout the process. I will be keeping Kyle in mind for future car purchases.

I was referred to Kyle McSpaddin by a friend.

I was referred to Kyle McSpaddin by a friend. I live in Nashville but I called Kyle anyway to discuss the new Santa Fe. I was so impressed by Kyle's knowledge of the trim options that I was considering making the 500 mile trip from Nashville TN However the color choices I wanted were not available at Kyle's dealership. Kyle was extremely patient with me as I changed the scope of vehicles I was considering throughout the process. I will be keeping Kyle in mind for future car purchases.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Knowledgeable, professional sales people and great

Knowledgeable, professional sales people and great customer service! All were very easy to work with!

Knowledgeable, professional sales people and great

Knowledgeable, professional sales people and great customer service! All were very easy to work with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Had a 9:30 appt.

Had a 9:30 appt. for an oil change. Was there for 4 hours. Felt like the technicians spent more time trying to see what other repairs needed to be done rather than doing the oil change I brought the car in for.

Had a 9:30 appt.

Had a 9:30 appt. for an oil change. Was there for 4 hours. Felt like the technicians spent more time trying to see what other repairs needed to be done rather than doing the oil change I brought the car in for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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The service isn’t the same.

The service isn’t the same. They brush your car and lie about the inspection

The service isn’t the same.

The service isn’t the same. They brush your car and lie about the inspection

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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