Bob Rohrman's Schaumburg Lincoln

2.8 out of 5 (2.8) 14 reviews

Dealer on Cars.com since July 2013

Currently in stock!


Today's Hours

Sales 9:00 AM - 6:00 PM
Service 8:00 AM - 12:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:30 AM - 5:00 PM
Tue 7:30 AM - 5:00 PM
Wed 7:30 AM - 5:00 PM
Thu 7:30 AM - 5:00 PM
Fri 7:30 AM - 5:00 PM
Sat 8:00 AM - 12:00 PM
Sun Closed

Reviews

2.8 out of 5 2.8
14 lifetime reviews.
  • 1.0 out of 5
    July 13, 2017

    I came in on a Saturday afternoon after a long day of car shopping. I looked at a used Chrysler 300 and decided that I like the car enough to negotiat...e. The sales rep, Kevin, gave the typical cheesy sales pitch. I was told there was no room to move and 3 minutes later they came down a grand. Regardless, this is basically to be expected when buying a car so that part isn't why they are getting a one star review. The worst part started when I had to start dealing with the "finance manager". His name was Jorge and I am quite confused on he is still employed. It is now Thursday at 6pm and I still don't have the car after buying on Saturday. The dealership was lazy to get anything done once the car was sold. The finance manager didn't know their own wiring instructions so my bank could wire money. It was almost looking like I would have to get a certified check overnighted since I bank out of state, but as of today they finally got my bank the wiring instructions. It got so bad that my bank called me and questioned if the dealership was legitimate and recommended I explore options to cancel the sale. Also, I hope you never have to exchange emails with Jorge as it will come back in all caps and incoherent. I bought the car already so it's too late for me, but don't make the same mistake I did. These guys are brutal. I'm literally writing this review while I sit in the waiting room to talk to the one and only Jorge. Been sitting here for an hour waiting to GIVE them money so they can sell me the car. I have already expressed my concerns on the phone so you would think they would go above and beyond to make this process easy. Nope. Worst car buying experience ever and I've bought quite a few cars.

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    3.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    April 6, 2017

    Bought new Lincoln MKZ. Diirty carpet from being used by the salesman. Delivered the car after i purchased it without washing it our putting the mats ...in it. I explain to the rude salesman Joe the i had the extra key to the car i was trading in and i would drop it off when i could but that earlier in the day my dad was rushed to the hospital and that i was purchasing the larger car to drive my elderly mother back and forth to the hospital. Between getting bad news about my dad and being with my mother i didn't bring the extra key back within 4 days. The salesman starts contacting my work. I wish i never bought this car. Buy a BMW they treat you like gold noy like a used car dealer.

    1.0 out of 5
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    January 25, 2017

    I would just like to say that the staff and experience at Schaumburg Lincoln was exceptional. Marcellus and Ian went above and beyond to take excellen...t care of my girlfriend bought a car. If you are looking for a Lincoln or used car please go see them they will treat you like family

    5.0 out of 5
    Customer Service
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service Pricing

    Oil, Filter Change

    $39.95

    Battery Service

    $39.95 and up*

    Oil, Filter Change (Premium)

    $79.95 and up*

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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since July 2013

Schaumburg Lincoln is the premier Lincoln dealer in Schaumburg IL. Also serving Chicago, IL and Suburbs. Offering an extensive selection of new and Certified Pre- Owned Lincolns.
Schaumburg Lincoln also has a state of the art Lincoln repair facility. Our Lincoln technicians are trained to Lincoln's stringent factory standards and will help you keep your Lincoln safely on the road and your family safe for years to come. Your Lincoln is designed to last a long time, and Schaumburg Lincoln's factory technicians can help you preserve your new Lincoln investment.

"#1 Lincoln Dealer in Midwest!"