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Jet Auto Group

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (14 reviews)
Visit Jet Auto Group
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–5:00pm
Sunday Closed
(740) 630-0140 (740) 630-0140

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (14 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Experience

Although I am just starting out in my car shopping process. Jet Auto Group is #1 on my list. It was an easy visit. No pressure, they were informative and helpful. The quality of not just their service but their quality used cars is very refreshing to see! I will def be back at the end of the month to make my purchase

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Very disappointed.

Went to look at their 2005 6.0L excursion. I was told by the owner of the dealership that it was very mechanically sound and just gone over and the body was in great condition. Upon getting the the dealership I immediately crawled under the truck and spotted several oil leaks. The body was damaged on every fender and also looks like the front end was in an accident as well. After I took it for a test drive and parked it the oil pan started leaking all over the ground. I was told if I sprayed the leaks with flex seal from the infomercials it would stop the leaks. I told one of the salesmen that they need to realize they aren't selling the upgrades but the vehicle. After all the problems I presented they didn't budge a dime on sale price and I soon after left. Very disappointing I drove 200 miles to look at a vehicle in as bad of condition as this. Please be aware of the issues before buying from these people! Take a mechanic friend or someone you trust to go over the vehicle.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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did not reply to me

Very poor service they don't get back with. You was going to buy a Cadillac but they didn't get a hold of me they have my gmail address

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Contacted dealer on car they had for sale

Salesman was very quick to respond by phone and an e-mail. Pleasant experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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