Reviews
Write a reviewGreat Experience
Although I am just starting out in my car shopping process. Jet Auto Group is #1 on my list. It was an easy visit. No pressure, they were informative and helpful. The quality of not just their service but their quality used cars is very refreshing to see! I will def be back at the end of the month to make my purchase
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Very disappointed.
Went to look at their 2005 6.0L excursion. I was told by the owner of the dealership that it was very mechanically sound and just gone over and the body was in great condition. Upon getting the the dealership I immediately crawled under the truck and spotted several oil leaks. The body was damaged on every fender and also looks like the front end was in an accident as well. After I took it for a test drive and parked it the oil pan started leaking all over the ground. I was told if I sprayed the leaks with flex seal from the infomercials it would stop the leaks. I told one of the salesmen that they need to realize they aren't selling the upgrades but the vehicle. After all the problems I presented they didn't budge a dime on sale price and I soon after left. Very disappointing I drove 200 miles to look at a vehicle in as bad of condition as this. Please be aware of the issues before buying from these people! Take a mechanic friend or someone you trust to go over the vehicle.
- Customer service 2.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
did not reply to me
Very poor service they don't get back with. You was going to buy a Cadillac but they didn't get a hold of me they have my gmail address
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Contacted dealer on car they had for sale
Salesman was very quick to respond by phone and an e-mail. Pleasant experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase