Reviews
Great customer service I recommend this place They
Great customer service I recommend this place They work fast They washed my car after service
Great customer service I recommend this place They
Great customer service I recommend this place They work fast They washed my car after service
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service for my vehicle, they answer all my
Great service for my vehicle, they answer all my questions and the wait time is not long at all.
Great service for my vehicle, they answer all my
Great service for my vehicle, they answer all my questions and the wait time is not long at all.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had an outstanding experience working with Richard at
I had an outstanding experience working with Richard at Jim Coleman Nissan in Silver Spring! From the moment I walked in, he made the entire car-buying process smooth, transparent, and stress-free. Richard was professional, knowledgeable, and incredibly patient—he took the time to answer all of my questions and made sure I felt confident and comfortable with my purchase. What really stood out was his honesty and genuine desire to help me find the right vehicle that fit my needs and budget. There was no pressure, just great service and a positive attitude throughout. If you’re looking for someone trustworthy and easy to work with, I highly recommend asking for Richard. He truly made the difference in my experience!
I had an outstanding experience working with Richard at
I had an outstanding experience working with Richard at Jim Coleman Nissan in Silver Spring! From the moment I walked in, he made the entire car-buying process smooth, transparent, and stress-free. Richard was professional, knowledgeable, and incredibly patient—he took the time to answer all of my questions and made sure I felt confident and comfortable with my purchase. What really stood out was his honesty and genuine desire to help me find the right vehicle that fit my needs and budget. There was no pressure, just great service and a positive attitude throughout. If you’re looking for someone trustworthy and easy to work with, I highly recommend asking for Richard. He truly made the difference in my experience!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very helpful.
Very helpful. Excellent service. Very professional! I always bring my car here anytime that it needs serviced. I’ve been going to Jim Coleman of Silver Spring since 2018. I’m always satisfied with their work.
Very helpful.
Very helpful. Excellent service. Very professional! I always bring my car here anytime that it needs serviced. I’ve been going to Jim Coleman of Silver Spring since 2018. I’m always satisfied with their work.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Patrick, Thank you for taking the time to review our service department. I left you a voice message a short while ago to discuss your issues and to come up with a positive resolution. Our service team did not handle this situation in accordance to the standards set by the Jim Coleman Auto group. You are a valued longtime customer and we will do our very best to regain your trust. Please call us back at 301-890-2800
I hadn't made up my mind about buying a Nissan.
I hadn't made up my mind about buying a Nissan. I just wanted to check out a Pathfinder and compare it to other cars in the same category. But the quality of service provided by Mr. Kevin Escobar at Jim Coleman Nissan Silver Spring, from the appointment to the explanations about the car and the terms of purchase, was enough to make me decide to buy a Nissan. The dealer offered a fair discount on the vehicle, paid a fair price for my old car, and the interest rate was surprisingly. I believe it was a good deal for everyone. I recommend everyone to look for Jim Coleman Nissan Silver Spring to buy their next car.
I hadn't made up my mind about buying a Nissan.
I hadn't made up my mind about buying a Nissan. I just wanted to check out a Pathfinder and compare it to other cars in the same category. But the quality of service provided by Mr. Kevin Escobar at Jim Coleman Nissan Silver Spring, from the appointment to the explanations about the car and the terms of purchase, was enough to make me decide to buy a Nissan. The dealer offered a fair discount on the vehicle, paid a fair price for my old car, and the interest rate was surprisingly. I believe it was a good deal for everyone. I recommend everyone to look for Jim Coleman Nissan Silver Spring to buy their next car.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They are Very patient and informative.
They are Very patient and informative. They Helped explain anything I did not understand. And showed me cars I was interested in
They are Very patient and informative.
They are Very patient and informative. They Helped explain anything I did not understand. And showed me cars I was interested in
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Went so smoothly!
Went so smoothly! Good value. Especially loved the car wash. Advisor was very thorough and smart
Went so smoothly!
Went so smoothly! Good value. Especially loved the car wash. Advisor was very thorough and smart
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had such a great experience right from the onset.
I had such a great experience right from the onset. I had the pleasure of working with Kenneth Faukner who really went above and beyond. He listened to what I needed and made sure he customized his service to tailor to that. I felt like he truly cared and had my best interest at heart. David Zahraie with financing was also a great help. He took his time to explain everything and walk me through the financing options available. I love my car and will definitely recommend Jim Coleman Nissan of Silver Spring. Make sure to ask for Kenneth, you won't regret it.
I had such a great experience right from the onset.
I had such a great experience right from the onset. I had the pleasure of working with Kenneth Faukner who really went above and beyond. He listened to what I needed and made sure he customized his service to tailor to that. I felt like he truly cared and had my best interest at heart. David Zahraie with financing was also a great help. He took his time to explain everything and walk me through the financing options available. I love my car and will definitely recommend Jim Coleman Nissan of Silver Spring. Make sure to ask for Kenneth, you won't regret it.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Service is fast and advisor is very helpful.
Service is fast and advisor is very helpful. Parts department guy very helpful too. Good service.
Service is fast and advisor is very helpful.
Service is fast and advisor is very helpful. Parts department guy very helpful too. Good service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I am always treated very well and very professional 👌.
I am always treated very well and very professional 👌. I like the way they keep me in form while working on it.
I am always treated very well and very professional 👌.
I am always treated very well and very professional 👌. I like the way they keep me in form while working on it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair