C. F. Schwartz Toyota

Reviews

3.6 out of 5 3.6
42 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 31, 2018

    Mark Smith was great to work with. He was very helpful, but not pushy. They didn’t have the color that I wanted, but he searched until he found one in... another state!!!! Mark even called the next day to see if I was still happy with my purchase.�� I have been to other dealers where the managers had attitudes of superiority towards people whom they may have perceived to be inferior, but at C.F. Schwartz they were professional, yet unpretentious. They treated everyone, whom I saw walk through their doors, with courtesy and respect. I highly recommend this dealorship.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    August 17, 2018

    My husband called inquiring about a ‘02 Toyota Landcruiser that is on this lot. We are currently out of town on a mini vacation. We are about 30 minutes... from the dealership so we just wanted to ask a few questions about the vehicle before driving down there. We have our three young children with us and again we just simply wanted to some questions answered. The sales department refused to speak with my husband saying that we need to come in. Completely unacceptable. If you can’t take a minute to answer a couple of questions then your loss. We will not waste our time with anyone who can’t take a minute to speak with us.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    March 21, 2018

    My salesman, Tom Russo was most patient in helping me find the right car for me. My trade-in transaction was smooth and painless and I couldn’t be happier... with my new Camry. The general manager Steve went out of his way to make sure everything went well. I’m so pleased I purchased my car from such nice people!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 2.0 out of 5
    March 20, 2018

    Decent quality of service and reasonable wait time, but prices are outrageously high compared to my previous Toyota dealer in Ohio. Prices for regular... service are 2-3x higher than what I used to pay. Not recommended.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    November 22, 2017

    I was in the market for a new car. USAA recommended CF Schwartz so that's where I went. Tom Russo was extremely knowledgeable about the vehicles I looked... at. I ended up buying the 2017 4Runner. The process was painless and he explained everything. I highly recommend buying a vehicle from CF Schwartz!!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    November 14, 2017

    I was shopping on line and at a few local dealerships without success. CF Schwartz was a little farther than I planned to travel but it was well worth... the trip. I felt Tom listened to my needs and worked to satisfy them - you can't expect more than that! Picked up my new RAV4 today and it was all I expected and more - just love it! Many thanks to all the staff!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    September 4, 2017

    I am in the market for a new small SUV. I'd test driven a Toyota RAV4 hybrid at a dealership in Newark, De. When I was contacted by this person, he told... me that the RAV4 wasn't available as a hybrid!!! Guess I'll be doing my business elsewhere! ¿¿

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Hi Terry, Unfortunately when you inquired with us you asked about a 4Runner Hybrid, which is not made. Please contact us so we can make sure that you... are completely satisfied. Thanks you.

  • 5.0 out of 5
    September 1, 2017

    great experience from beginning to end! we didn't feel pressured when looking around or during the purchasing process. friendly and knowledgeable staff;... would recommend to anyone!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    September 23, 2016

    I had spoken with another dealer and they wanted me to schedule a visit for them to look at my car before ever ordering the recalled parts they told me... were "probably on backorder" which would have required two visits (&2 days off from work)! When I called C.F. Schwartz they were able to access the correct recalls involving my car and ordered the parts before I made my appointment. I have ALREADY recommended your company to others involved in the Toyota recalls.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    September 20, 2016

    The staff was genuinely friendly (rare these days), the wait time wasn't long, nice customer lounge with strong / free WI-FI. Overall, it was a great experience.... I wish I could bring my Dodge Ram in there.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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