Lake Wales Chrysler Dodge Jeep Ram

They were very fast, I did not need to wait for a very long time

Service was quick & resolved my problem right away! Staff were very personable & friendly! Thank You for the quick service!

Diagnosed the problem that’s been going on for over a year other dealers didn’t know what was going on. Diagnostics was less than an hour. They ordered a new radio. Call me when it came in and installed in about an hour. Can’t remember the technician’s name other than he was Hispanic, and he was top-notch

Great experience! The general manager and Mose treated me like I was important and were concerned to meet my needs. I felt very valued.!!!

Ralph was very curt and not willing to help in a my situation at all.

Professional staff, utilized a team approach, cared about customer, and were responsive to concerns of customer

Service was great , friendly and welcoming staff. Good environment. They understood my needs , they updated me throughout the process.

They sold me a new 2024 vehicle with a liftgate that cannot be closed. There is no automatic mechanism and it opens too high. I have spent 5 months trying to get some help but it appears that once they sell the car, they no longer care about the purchaser. They don't return calls, texts or emails. It is very frustrating to have a vehicle with a trunk that we cannot use. They slipped one by me as I didn't expect a liftgate without an automatic closing mechanism. My trade in was a 2019 vehicle that had an automatic mechanism so I did not realize a new one wouldn't have such a thing and that it would open way too high to reach. They pulled a fast one on me. Extremely disappointed.

Just a great bunch of guys/gals! They take good care of all your concerns!

The dealership staff worked as a team every time we visited the Dealership. Our representative Mario Rodriguez is a standout, always willing to help us with whatever we need. Our resent visit to the service department for a minor recall issue was handled quickly and efficiently.