Tri City Chevrolet Buick GMC

Reviews

2.8
(8 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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1.0

False Advertisement

A red sierra 1500 is being advertised on their site. However, it does not exist. As I was driving to look at the truck the salesman calls and says it was sold but they have a white one instead. I decided not to go to their sales lot. A day later they still have the truck advertised. I would never trust this dealer.

Dealer response

Randall, We did in fact sell the Red Sierra, Unfortunatley vehicles do remove from the web site immediatley. The sales person did the correct thing telling you it was sold and what we still had availble. We always try to provide the most accurate information.

1.0

Horrible Dealorship.

Engine light "fixed" 7 times before they let me trade again. Then that car was "fixed" 3 times before I traded it at different dealership.

Dealer response

We are sorry for your experiance, but we did offer to pick up your last vehicle for you which had only been at Tri-City once before.

5.0

Great Experience

Glad I drove 3 hours to purchase here. Upfront transparent pricing, Definitely would recommend to others , Charles in sales was professional and excellent. All paperwork and the vehicle was ready when I arrived

Dealer response

Thank you for the Stars!!

1.0

Beware

Told me one price and then the next day told me another. They said the rebates had expired. I still done the application and they said I was approved at 5.9 rate. A week later they said I didn't meet their requirements. I should have listened to my parents and went elsewhere. But it was my first car purchase and I really liked it. They even drilled holes crooked to put the temporary tag on. Bad mistake to buy from this dealership. None of them tell the truth.

3.8

Just a Person

I requested information on used cars and have gotten responses with valid information. There are times we make decisions which do not work best for us so I have relied on the data received and inventory and I have been please.

Dealer response

Thank you for the Stars!!

1.4

Very dissatisfied customer

I?m very disappointed with my purchasing experience at Tri city. The service light came on my car the very next day after I bought the car. I supposedly had a 30 day warranty however they said the part that I needed wasn?t covered. Then they tried to charge $129 just for diagnostics . I will NEVER return back to tri city. Also, Chuck the manager was very argumentative and uncooperative.

5.0

Jack Unload was a great sales rep.

Jack Unload was great. He answered my questions and very helpful. Everyone was very friendly.

Dealer response

Thank you for the Stars!!

4.0

Jack Umlanf was the sales person

Jack was very helpfull with the purchase of a Silverado from Tri City Chevy he took the time to show the trucks features and the benefits from owning and buying from Tri City.

Dealer response

Thank you for the Stars!!

Read all 8 reviews