Payless Auto Mart

3.0 out of 5 3.0

Reviews

3.0 out of 5 3.0
2 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    October 3, 2019

    This place is a scan. The dealer lied to me about the condition of the car I bought. I asked over and over if this car has any motor issues or anything... I need to address. The owner Mike said "No the car is in great shape, nothing is wrong with it at all. I took it to a mechanic that WASNT affiliated with the dealership, I was there when MIKE called the mechanic to say we were coming. I go and get a diagnostic test and a code for the air monitor system popped up and thats it. So I bought the car. 3 days after getting the vehicle, the the transmission started slipping very bad, and the hose connected to the transmission and radiator popped off and sprayed trans fluid all over the engine and it nearly caught fire. This happened 3 times after I took it back for them to fix it. A month or so later I found that there's a blown head gasket and the motor and trans were SHOT COMPLETELY. I had to go to a mechanic out of the city a d their influence to get a new motor and transmission. This place is a SCAM. owner is a liar and a con man. He buys cars for cheap at auctions and does just enough to get them to run. Criminal. He needs to be shut down. Payless Auto on Pacific Ave South in Federal Way, Wa.

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    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    August 18, 2013

    I shopped around for a month before I decided to buy my car. I bought my 2004 Ford Explorer because they were thousands less than any other dealer. They... also have a repair shop & vehicle was safety inspected before I purchased. I'm very happy with my purchase and it runs great. The salesman was very helpful with getting me financing even though my credit wasn't the best. I would say to definitely check them out, they are the cheapest & best quality!

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    Quality of Repair
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    Overall Facilities
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    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you Mark, the pleasure was all ours I am glad you're happy with your purchase and if you ever have any issues/concerns please don't hesitate to ...call or stop by. Thanks again, Payless Auto Mart