Prestige Volkswagen of Stamford

I went to buyout my leased car, enquirer as to what was needed before starting the transaction, and made an appointment to complete the transaction. Not only were they not ready, no one seemed to know how to do any of the paper work. It took 3hrs to complete the paperwork, during which time they made a bunch of claims that later turned out to be false. Then the temporary tags ran out because they forgot to do anything about them. I had to go in and make a scene to eventually get a loaner car until such time as mine could be tagged (they had suggested driving mine without tags and that each time I was stopped they would just pay the fines). When the tags finally arrived, I still needed a state inspection even though they had told me explicitly that would be completed before the transaction was completed. I was fully prepared to do what was needed and pay what I had to pay, but they either lied on numerous occasions to get the car and me out of their hair, or they simply have no idea what they were doing. I love the car, but the purchasing experience was by far and away the worst I have ever experienced. I would not only never go back, I would actively tell people that I would not recomend buying from them.

Great experience - Todd was terrific. He understood my goals and went above and beyond my expectations. He was a pleasure to work with and I left the dealership feeling great about the transaction and my new VW. I would wholeheartedly recommend Todd to anyone interested in a VW!

Told Mr. Todd McElwee my situation and exactly what I needed and he made it happen. Best experience I ever had at a dealership! No exaggeration! Would recommend Todd to anyone and everyone! I felt good leaving the dealership! First time ever! Usually I feel like I’ve been had but not here! Please shop here for your VW

Todd was very helpful , he helped get us a great deal. He also had the car ready on time and explained all the features. I would highly recommend him to my friends

Anna Kurbotova and Jan in finance helped us purchase a great preowned vehicle. Our experience with them couldn't have been better. Professional and easy to work with. They made the process vey pleasant.

My first car lease was made a pleasant experience, being easy and with minimal anxiety, by Joe Rodriguez. He was courteous, informative and made a lot of effort to please and got the process done in a short space of time over the New Year's eve period and I would recommend him to any friend seeking a new car.

Great service and hard work to help us renew a Passat lease while simultaneously selling our old car and leasing a new atlas. Highly recommend

Miguel made my new lease process very easy and enjoyable. He was very pleasant and had a great personality. I’ve had 3 volkswagens already and going to Stamford VW was the best decision I made. The finance process was quick and everyone was very nice and accommodating.

This was a stree free , transparent and seemless process. The team at Prestige VW of Stamford were very professional and meet all of our needs and concerns especially with this being our first VW purchase. Look forward to years of continued purchases. Thanks again

I highly recommend Todd McElwee and the Prestige VW team. My wife and I bought our first car with Prestige, and the process could not have been easier. Todd was a total pro--he walked us through the process, helped us learn about our options, and most of all, he offered us a fair price that was better than other dealerships in the area. We could not be happier!