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Prestige Volkswagen of Stamford

(1,565 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2020 state dealer award
View 8 awards
2020 state dealer award 2019 state dealer award 2017 state dealer award 2016 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (855) 884-5874 (855) 884-5874
Used (833) 412-9356 (833) 412-9356
Service (877) 844-1424 (877) 844-1424

Reviews

(1,565 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Prestige Volkswagen of Stamford from DealerRater.

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We got quoted $4200 to fix the antenna plus then charged

We got quoted $4200 to fix the antenna plus then charged $200 diagnostic fee. Quote from local body shop was $750. Also an unwillingness to test if existing antenna still worked. Something is wrong here. We have purchased two cars in one year. No courtesy extended. Very unhappy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

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Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great sales team, attentive to our needs No pressure

Great sales team, attentive to our needs No pressure sales and fair pricing. Quality dealershi

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Customer service was great.

Customer service was great. They did a good job explaining everything needed and were able to give me a good time window my service would take so I could plan accordingly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service was outstanding, everyone at dealership was

Service was outstanding, everyone at dealership was extremely helpful , car was cleaned when I picked it up a complete top notch shop

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Everyone is nice but this is the second time bringing my

Everyone is nice but this is the second time bringing my car in for this issue and the second part that broke and needs to be replaced under warranty. I was told the part had to be ordered and to make a follow up appt for two weeks. However, no loaners for another month so now I have to go even longer without full use of my vehicle - for the second time. Not only should things not continue to break but there should be loaners available. The response I get is that there is a shuttle to the train but that doesn’t help me when I work no machete near the train. Makes buying another vehicle from this dealer a difficult proposition.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Prestige VW excels all other VW and non-VW service and

Prestige VW excels all other VW and non-VW service and sales nationwide. Great good teamwork!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Dealership was great in helping me purchase my first car.

Dealership was great in helping me purchase my first car. Seamless process and great team helping

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Muy buen servicio atención gente profesional atención al

Muy buen servicio atención gente profesional atención al cliente muy buenos mecánicos puntuales con el trabajo

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Best Management, Finace and Sales Team around!

Best Management, Finace and Sales Team around! Always professional and courteous when we shop here for new vehicles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.