Reviews
We got quoted $4200 to fix the antenna plus then charged
We got quoted $4200 to fix the antenna plus then charged $200 diagnostic fee. Quote from local body shop was $750. Also an unwillingness to test if existing antenna still worked. Something is wrong here. We have purchased two cars in one year. No courtesy extended. Very unhappy
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
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- Customer service —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great sales team, attentive to our needs No pressure
Great sales team, attentive to our needs No pressure sales and fair pricing. Quality dealershi
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Customer service was great.
Customer service was great. They did a good job explaining everything needed and were able to give me a good time window my service would take so I could plan accordingly
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service was outstanding, everyone at dealership was
Service was outstanding, everyone at dealership was extremely helpful , car was cleaned when I picked it up a complete top notch shop
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone is nice but this is the second time bringing my
Everyone is nice but this is the second time bringing my car in for this issue and the second part that broke and needs to be replaced under warranty. I was told the part had to be ordered and to make a follow up appt for two weeks. However, no loaners for another month so now I have to go even longer without full use of my vehicle - for the second time. Not only should things not continue to break but there should be loaners available. The response I get is that there is a shuttle to the train but that doesn’t help me when I work no machete near the train. Makes buying another vehicle from this dealer a difficult proposition.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Prestige VW excels all other VW and non-VW service and
Prestige VW excels all other VW and non-VW service and sales nationwide. Great good teamwork!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dealership was great in helping me purchase my first car.
Dealership was great in helping me purchase my first car. Seamless process and great team helping
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Muy buen servicio atención gente profesional atención al
Muy buen servicio atención gente profesional atención al cliente muy buenos mecánicos puntuales con el trabajo
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Best Management, Finace and Sales Team around!
Best Management, Finace and Sales Team around! Always professional and courteous when we shop here for new vehicles.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car