Volvo Cars Gilbert

4.6 out of 5 4.6

Service

Oil, Filter Change

$49.95 and up*

Wheel Alignment (AWD)

$99.99 and up*

Multi-Point Inspection

Complimentary

Wheel Alignment (4WD)

$99.99 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
266 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 3.0 out of 5
    November 21, 2019

    First the positive; very friendly staff, nice & clean dealership. Good inventory choices. Very helpful employees...while @ the dealership. Now the... negative. Very poor follow ups/customer service. Took employee 2 days to respond to an email, and then after a phone call--in which i indicated i was ready to move forward on a purchase--the employee ghosted me. Gave a pretty competitive price quote when I first arrived at the dealership, but then when I was ready to purchase, the price went up. Employee asked if I had original quote from dealership, which I did, and then stated he was going to check to see why the price appeared to go up. Never heard back from employee.

    1.0 out of 5
    Customer Service
    3.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 20, 2019

    My experience at this dealership was superior. I felt the sales personnel was extremely patient, knowledgeable and professional. The finance manager... was extremely thorough in going over all of the options and paperwork.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    June 20, 2019

    I enjoyed the snacks in the waiting area. The funny thing is that I wasn’t there very long...they finished my routine maintenance very fast! Great job!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 17, 2019

    Love my S90. Thank you Volvo Cars Gilbert. Great job. Best sedan I have owned. A big thanks to all the Sales Managers and staff.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 25, 2019

    We recently purchased a new Volvo XC-60 and I would encourage anyone in the market for a luxury SUV to test drive the Volvo, especially at Volvo Cars in... Gilbert. Our sales associate was Kevin Wallace. He showed us the car, we took a test drive, and had a fair price all in about an hour. If you’re looking for a simple, no nonsense car buying experience, go to Volvo Cars Gilbert and ask for Kevin. It was truly an outstanding car buying experience.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    June 18, 2018

    Purchasing was easy and not high pressure. Kim Knorr was great to worth with. I was able to leave and think about it overnight without the pressure.... I'm very detailed and this allowed me to work it through in my head. The location is beautiful and my car is fantastic as well with a great warranty because it was certified Pre-Owned. Pleasantly surprised with Volvo as a brand honestly.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your positive experience with Volvo Cars Gilbert! The Volvo brand and product is fanatic, and we know you will enjoy your vehicl...e. We look forward to servicing you through our service department and providing you with exceptional customer service.

  • 5.0 out of 5
    June 15, 2018

    Without question the best car buying experience I've ever had. I've purchased 3 Mercedes and an Audi plus other brands. Kevin Wallace was the best most... professional, warm, experienced sales person. No pressure, only customer focus. He went above and beyond. I drive 30+ miles to this dealer. Best Volvo dealer in the Valley.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 12, 2018

    Great dealer. no presure. very knowledgeable. i would say the best new car buying experience i have ever had. Kevin was the best salesperson. Came for... one and bought 2

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 8, 2018

    I just had my new Volvo XC60 in for a minor warranty repair. My service advisor did an excellent job of handling the issue and keeping me informed of the... progress on my vehicle. II would highly recommend Volvo Gilbert for any service or maintenance work.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 29, 2018

    I just had the best experience ever when purchasing my new Volvo. I have never owned a Volvo before, but I will be a Volvo person now!! I have had Lexus,... BMW, Cadillac, Lincoln, Ford, Honda and I trade my cars every 2 years. This dealer was the best!!! Kevin (my salesperson) was very nice and no pressure, Dan (the manager) was very helpful and wanted to give me the best deal. Rick (service) is very nice and gets things ordered and done quickly. I highly recommend!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
View More Reviews