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A2Z Autos

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (127 reviews)
Visit A2Z Autos
Sales hours: 10:00am to 6:00pm
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Sales
Monday 10:00am–6:00pm
Tuesday 10:00am–6:00pm
Wednesday 10:00am–6:00pm
Thursday 10:00am–6:00pm
Friday 10:00am–6:00pm
Saturday 10:00am–6:00pm
Sunday Closed
(317) 747-9187 (317) 747-9187

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (127 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of A2Z Autos from DealerRater.

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Best car buying experience

I was involved in a car wreck and had to get a different vehicle and was dreading the whole experience. I was absolutely amazed at just how friendly, honest, and customer focused these guys were! I found a few vehicles I was interested in and drove several. The staff went well above and beyond my greatest expectations. They wanted me to get the car I wanted and could afford. Twice they stayed after hours as I couldn't get there in time. Not once did they even hesitate! I will not buy a vehicle anywhere else! I am very pleased with my SUV and overly pleased with my experience at A2Z! I have never been to a dealership that was as genuinely caring and honest as these guys are! Thank you so much!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Overall Great Experience

I recently purchased a used car from this dealership and was extremely impressed with both the quality of customer service as well as the vehicle. I searched for vehicles online and their website was very easy to navigate and included carfax reports. I searched the blue book value on the vehicle I purchased and A2z had the car listed within the blue book fair purchase price, which was relieving since most dealerships drive the price up so high. I also purchased a warranty for the vehicle and it was reasonably priced and the paperwork was simple. The staff is genuine and knowledgable. The manager even came in on a Sunday to talk to me in person since I was unavailable during the normal business hours. I would recommend A2Z Autos to anyone that is looking to find a high quality vehicle at a fair and reasonable price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Fantastic experience

I dread the typical process associated with buying a car. The quality of the vehicles on A2Z's lot is what brought me to them. The no-pressure professionalism and best-in-class customer service demonstrated by Basim and his team is what will make them my number one spot for future car purchases. I purchased an incredibly nice used Honda CR-V. Basim was very open, honest, and transparent with providing every possible piece of information throughout the buying process. I had not planned on trading in my current vehicle, but when I found out he took trade-ins, and when I experienced the speed and fairness of his evaluation of it's value, I felt completely comfortable moving forward with it. Basim clearly explained the purchase process and then executed that process quickly and efficiently. This has to be one of the best, fastest, convenient, and easiest car purchasing experience I've ever had. Basim and his team also responded to a quick fix I needed the day after the sale (a scratch that neither he or I had noticed the snowy dark evening before). He sincerely apologized (which was unnecessary as it wasn't his fault), dropped everything he was doing, and had his mechanic get it repaired to my satisfaction within an hour! The work was excellent. He even provided me with an envelope that I opened when I got home that had a gift card and a free oil change certificate inside for causing any inconvenience (which I had told him he didn't need to do). It's very apparent that Basim is a sincere, honest, genuine, hard-working professional who goes above and beyond what is required. It was my pleasure to do business with him. I'll be recommending Basim and A2Z Autos to all of my friends and family. Simply outstanding.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Customer Service!!!

I have given a previous review of my buying experience, and had a return trip to pick up a some paperwork. I asked about the cost to run an engine diagnostic. Basim had his mechanic drop what he was working on and come look at my car. I purchased the car as is, and had no expectations of the car lot to fix it, however they spent a couple of hours diagnosing and fixing the problem at no cost to me! Basim and his staff truly operate with a customer first attitude!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service, great car - I'm definitly impressed

I just had the best car buying experience ever! The selection and the service are impeccable. The salesman was so helpful, and doting. He even went so far as to bring me to work. Totally awesome!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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friendly and good service

We just bought 2013 lexus RX 350. Easy process, nice car, great service and Basim was so helpful and respectful. Thanks a2z the whole team was awesome. I would highly recommend this dealer for anyone whos looking for great customer service and i will look forward to do more business with them in the nearest future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great staff! Went above and beyond!!!

I stopped in to look at a car and from the moment I walked in Basim Saleh, the general manager, greeted me and made me feel completely at ease. Basim went way above and beyond what I expected, giving me a more than fair price on my trade as well as the car on the car I purchased! They even opened up early to accommodate my schedule. I can't say enough about the way I was treated!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Wonderful buying experience.

I recently purchased a 2009 VW Jetta from A2Z Autos. The whole process was quick, easy and painless. Basim was helpful, respectful and polite. Because I was driving from Fort Wayne to Indianapolis and would not be there until after the dealership closed; Basim stayed and waited for me and also allowed me to wait in the dealership until my boyfriend arrived to take our rental vehicle back to Enterprise. Should I ever need another vehicle, I will definitely keep A2Z as an option and will recommend A2Z to my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very satisfied customer

I recently purchased a 2006 Cadilac CTS. The entire experience was made smooth and painless by Basim. He displayed a high level of professionalim and was very resourceful when it came to providing the best financing. I got a great deal on the car and have been pleased with the vehicle since driving it off the lot! Thanks A2Z Autos for servicing my transportation needs and creating a loyal customer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great dealer to buy a car

We bought a jeep from A2Z Autos and so happy with the purchase. Staff was so comforting and answering all our questions. Fast and very customer friendly service. i recommend this dealer for anyone in indy who is looking for a good quality vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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