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Premier Subaru of Middlebury

(1,439 reviews)
Visit Premier Subaru of Middlebury
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–1:00pm
Sunday Closed Closed
2025 consumer dealer award
View 9 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (860) 631-5780 (860) 631-5780
Used (860) 631-5720 (860) 631-5720
Service (860) 631-5513 (860) 631-5513

Reviews

(1,439 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Premier Subaru of Middlebury from DealerRater.

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This is the fifth Subaru we've purchased from Premier and

This is the fifth Subaru we've purchased from Premier and Cassidy was really terrific, going over and above to help us buy the perfect certified preowned Forester. So happy with the entire staff at Premier, professional and helpful, plus the dealership is wonderfully modern and comfortable. We would never buy a Subaru anywhere but at Premier.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Mary, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

We were in a tight pickle and needed a car soon but had

We were in a tight pickle and needed a car soon but had some difficult parameters but Cassidy immediately greeted us upon coming in and within 45 mins had set us up with our dream car- all within budget. Cassidy and his team really went above and beyond not only helping me, but also simultaneously helping my mom search for a car too. They care about their customers long term happiness way more than just getting a sale and for many businesses, that’s not often said! Truly took all the stress out of car shopping. Thank you!!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Premier Subaru Middlebury. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Cassidy was very helpful and I didn't feel pressured at

Cassidy was very helpful and I didn't feel pressured at all. He explained the car's features that I was interested in and was available when I was waiting for my car to be delivered

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Jodyreade, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Fantastic experience at Premier Subaru of Middlebury.

Fantastic experience at Premier Subaru of Middlebury. By far the easiest and fastest I have ever bought a vehicle. Gregg, Carlos, Nicole, and Riley who was 1st contact.were outstanding. The dealership is in a brand new state of the art building. A plus it is also pet friendly. Would not think twice of recommend Premier Subaru to friends and family.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Cruzer1999, thank you for taking the time to leave a review for us at Premier Subaru Middlebury. We're happy we could meet your expectations!

Very transparent with their information, and it never

Very transparent with their information, and it never felt like i was pressured into anything. More than anything it just felt like madrid was doing his best to set me up with the perfect car for me!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hama129, we're glad you had such a wonderful experience with us!

My experience at Premier was the best car buying I have

My experience at Premier was the best car buying I have ever experienced in nearly 50 years. The Premier Subaru Middlebury facility is exceptional and the staff is attentive and nice.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Rrennel, thank you for sharing your positive experience!

Great experience working with Cassidy again to lease a

Great experience working with Cassidy again to lease a new Ascent. A smooth experience again.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

This is our fifth Subaru.

This is our fifth Subaru. Low pressure sales person. Mike explained everything in the car very well. Will be back again!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Paula, thank you for your kind review; we are happy to pass along your comments to the team here at Premier Subaru Middlebury! Please let us know if there is anything else we can do for you; we are more than happy to help!

I had an excellent experience at Premier Subaru of

I had an excellent experience at Premier Subaru of Middlebury. The entire staff was friendly and welcoming. Cassidy, in particular, was outstanding—there was no pressure throughout the process, and he took the time to answer all of my questions thoroughly. It was clear he was committed to helping me find exactly what I was looking for. I would gladly return for my next Subaru purchase and highly recommend this dealership to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Premier Subaru Middlebury! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I would highly recommend seeing Cassidy if you're in the

I would highly recommend seeing Cassidy if you're in the market for a new or preowned vehicle. He was fantastic throughout the entire process from the time we walked in the door to the minute I drove off the lot with my brand new vehicle. I was in the market about 3 years ago but the sale didn't work out. This time, I requested Cassidy because of the great experience we had the last time. Nothing has changed, same great personality, very informative, knowledgeable about the vehicles, caring / compassionate, and understanding of any situation. Again, I would definitely recommend Cassidy over anyone else because of all these characteristics!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!