Crossroads Ford Lincoln of Southern Pines, Inc

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
334 lifetime reviews.

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  • 5.0 out of 5
    May 3, 2021

    The process was took quite a while to complete but overall it went smooth and we were happy with the price and our vehicle. The salesperson Bill Curtis... did a great job.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Nancy, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or que...stions, we will be more than happy to assist you! Safe travels!

  • 5.0 out of 5
    April 24, 2021

    I love getting my 2014 Escape serviced by Crossroads Ford in Southern Pines. They provide me with accurate feedback and great customer service. I would... recommend this dealership for all of your auto needs.

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Hi, thank you for your wonderful response to the quality of service our Staff provides! Thanks again for the recommendation, and have an amazing day!

  • January 10, 2016

    I had a great experience. The only problem I had was on one tire the top to the air stem was left off. Other than that all was extremely good experience....

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We are more than glad to be of service, Tamara. The staff at Crossroads Ford Lincoln of Southern Pines always strives to provide personable and excell...ent customer service. We greatly appreciate your business and thank you again for the review!

  • 4.0 out of 5
    April 17, 2021

    The dealership associate was professional. The facility was clean.

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    Came in for service or repair
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    Dealer Response

    Hello Vivian, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're al...ways happy to help!

  • 5.0 out of 5
    March 19, 2021

    Very professional and wonderful experience from beginning to end.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi, thank you for taking the time to notice those efforts and for leaving such an awesome review! Please let us know if there is ever anything else we... can do for you! Safe travels!

  • 5.0 out of 5
    October 26, 2020

    Excellent experience with purchasing a used vehicle (2018 Ford F-250). Extremely efficient and fair process. Mike and Nick were professional and thorough... throughout the process and I feel very good about my purchase. And most importantly my wife loves her truck.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Your satisfaction means a lot to us, and we truly appreciate you choosing Crossroads Ford of Southern Pines for all of your automotive needs. Please d...on't hesitate to call if you'd like further assistance. Thank you so much for choosing Crossroads Ford of Southern Pines as your first choice for service! Safe travels!

  • 5.0 out of 5
    August 22, 2020

    The service was excellent. The service was completed promptly and professionally.

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    Came in for service or repair
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    Dealer Response

    Ronald, thank you for your wonderful response to the quality of service our Staff provides! We hope you continue to choose Crossroads Ford of Southern... Pines for all your vehicle needs! Take care!

  • 5.0 out of 5
    June 17, 2020

    Chris, our rep at Crossroads Ford?Southern Pines, was extremely professional and attentive to what we wanted. He had the exact vehicle ready to go for... a spin when we pulled up and was very aware of our knowledge with the F250 Super Duty Diesel off-road Platinum edition. He didn?t waste our time with unnecessary details that we didn?t know, but cared enough to point out things we needed to know. The whole experience at this location was great and everyone we came in contact with was courteous and professional! Best truck-buying experience we?ve had! I inquired the evening before online, he called me the next morning, and beat all the other dealers in the area without pressure or stress. Thanks Chris and Crossroads, Southern Pines team!

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    Does recommend this dealer
    Shopped for a new car
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    Dealer Response

    Kim, thank you for your kind words and congratulations on your new truck! As one of our valued customers, we want to sincerely thank you for your busi...ness and we hope to see you here again down the road!

  • 5.0 out of 5
    February 25, 2020

    Traveled from PA for a pre-owned diesel pick up truck. Appreciated Anthony Bryant's help with all the pictures, video, and information. The truck was as... we expected. Thanks for your honesty! We are happy with our purchase. Carl

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    Shopped for a used car
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    Dealer Response

    Carl, thank you for your kind words and congratulations on your new vehicle! At Crossroads Ford of Southern Pines, we value our customers and we look ...forward to seeing you on your next visit. Take care!

  • 5.0 out of 5
    February 7, 2020

    Service visits always handled promptly and efficiently. Waiting room well appointed and comfortable.

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    Dealer Response

    Hi John, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you... found this to be the case during your visit. If you have further needs or questions, please reach out!

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