Jeff Smith Ford

Very nice and professional people, made me feel like I had known them before . Bought my vehicle in a timely manner and got my gas tank filled.

Marvin is the best! 🚗 I highly recommend you check out Jeff Smith Ford. They’ll take care of you and get you driving the ride you deserve! 🙌 Don't miss out!

Was in to have my 2020 f250 transmission fixed, it has been in shop for 3 months some parts changed and a total rebuild and it still wasn?t fixed. I had family vacations coming up and needed something to pull my camper with so I traded for a new one!

Tanner Fritz was my salesman, still my go to guy if I need help. Courteous, knowledgeable and just very easy to talk with if you have problems or questions. That also describes the service department as I purchased a used truck, and as good as it is, some problems don't arise at the very beginning, as was mine. I contacted them and told them what was going on, they fixed the problem with no fuss, no muss. Top of the line service all the way around at Jeff Smith Ford in Byron Ga!????

Jeff smith ford finance team are theifs. I agreed with general manager Ryan about my terms. payment. interest rate. trade in value. etc. I guess I agreed to a payment that was over inflated because when I went to sign the contract they changed my trade in value to 39000 instead of the agreed upon 47500. so they robbed me of 8500. now they dont want to fix this. yes I should have payed better attention., but that doesn't give you the okay to rob someone of 8500 dollars. Mike Smart and general manager Ryan are both theifs. Do not buy a vehicle here or you will regret it. ​​I have bought 6 brand new vehicles from Jeff Smith but this will be the very last. I work at Robins Air Force Base and I will be telling all my family. friends. and coworkers to go to any other ford dealer from now on. This is unacceptable and basically robbery. I will be suing Jeff Smith or Mike and Ryan personally. one of the 3 will either cut me a check for 8500 or they will send ford Finance an updated correct contract. I would rather have an updated contract sent to ford, but either is acceptable. I notice Jeff Smith (Owner) comments on this message board. let's see if they reach out to make this right.

Great salesman. Great dealership!! Overall experience was great. Definitely a place I would go back to!! Lots of vehicles to pick from if you need a vehicle!!

Service department personal are very courteous and polite. They are very informant on the status of my repair. Explained all details with my warranty repair.

Great experience. The salesman was very helpful. Was looking at one truck and ending up buying another truck. Salesman showed me all the features after the purchase. He was very professional. Great job.

They contacted me and I responded back, then they had a salesman contact me and I responded back to him. I didn’t hear back from him so I dropped by the dealership. Got to test drive the vehicle and went back and forth on the price. I finally left after a couple of hours. Sales manager ( I guess) comes out with what was the final price they would take and handed me the paper and said thanks for dropping by have a good day! I was within a few hundred dollars of a deal and thought they would’ve called me back and checked to see if I was still interested or if I’d purchase another vehicle somewhere else, but I didn’t, salesman’s didn’t call or anyone. Don’t guess they needed to sell a vehicle to bad.

In November of 2024 we purchased a 2024 Ford Expedition Max. In December it started a rattle coming from the rear of the vehicle while driving it on the highway. In January 2025 I took it to the dealership I purchased it from ?Jeff Smith Ford?. Over the past four months it has been to them four times and it still isn?t repaired. I was told that it was a normal Characteristic of the Ford Expedition to do this. Steve Kyles the service manager said it was repaired and that any further problems I needed to take it to another Ford dealership. It still has the rattle and month four almost 30 days out of the vehicle it is at another dealership that was willing to find the problem.