Reviews
When I took recently my Audi Q7 for regular service, as
When I took recently my Audi Q7 for regular service, as always, I set up the appointment with James Rocha. James was expecting me, he explained the scope of service and made other necessary arrangement including time of completion the same day. Later he called as promised informing me that the service was complete and the car is ready for pick up. When picking up the car he again explained the scope of service, diagnostics, status of the car, offered a reasonable discount and delivered the car in excellent conditions including freshly washed. As always, overall, James delivered excellent service at very competent and professional level to my complete satisfaction. Vit (951) 907-0097
When I took recently my Audi Q7 for regular service, as
When I took recently my Audi Q7 for regular service, as always, I set up the appointment with James Rocha. James was expecting me, he explained the scope of service and made other necessary arrangement including time of completion the same day. Later he called as promised informing me that the service was complete and the car is ready for pick up. When picking up the car he again explained the scope of service, diagnostics, status of the car, offered a reasonable discount and delivered the car in excellent conditions including freshly washed. As always, overall, James delivered excellent service at very competent and professional level to my complete satisfaction. Vit (951) 907-0097
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! Offering thorough and efficient service is so important to us, and we are glad that James consistently provides you with nothing less. It is our pleasure to serve you and your Audi needs in anyway possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager
Raymundo Lopez was very professional and provided
Raymundo Lopez was very professional and provided excellent 5 star customer service. He answered all my questions thoroughly. The best part of my experience was that I didn’t feel pressured to make decisions, which is always a nice feeling for the buyer. We were very satisfied with our purchase!
Raymundo Lopez was very professional and provided
Raymundo Lopez was very professional and provided excellent 5 star customer service. He answered all my questions thoroughly. The best part of my experience was that I didn’t feel pressured to make decisions, which is always a nice feeling for the buyer. We were very satisfied with our purchase!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jorjana, Thank you for leaving Raymundo this positive review! We strive for 100% customer satisfaction, and we are glad that Raymundo provided you with a seamless, pressure-free experience. Please do not hesitate to give us a call if you ever have any further questions or concerns. Congratulations on your new vehicle! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager
Just had my 10K mile service done and it couldn’t have
Just had my 10K mile service done and it couldn’t have gone smoother! Oscar Barrientos, my Service Advisor, met me outside, took care of my car right away, and kept me informed throughout the whole visit. Super friendly and professional. Audi Riverside is hands down my preferred spot for service!
Just had my 10K mile service done and it couldn’t have
Just had my 10K mile service done and it couldn’t have gone smoother! Oscar Barrientos, my Service Advisor, met me outside, took care of my car right away, and kept me informed throughout the whole visit. Super friendly and professional. Audi Riverside is hands down my preferred spot for service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jessica, Thank you for sharing your positive experience with us. Your safety and satisfaction are our utmost priorities, and we are glad that Oscar provided you with thorough and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager
The salesman Anthony Huynh was very kind and
The salesman Anthony Huynh was very kind and knowledgeable. He was patient and made me feel valued as a person. He was not pushy but came off honest and patient and very kind.
The salesman Anthony Huynh was very kind and
The salesman Anthony Huynh was very kind and knowledgeable. He was patient and made me feel valued as a person. He was not pushy but came off honest and patient and very kind.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your positive review! We are so glad that Anthony took great care of you throughout your visit. Our guest's satisfaction is our utmost priority here at Audi Riverside. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager
Highly recommend Audi Riverside!
Highly recommend Audi Riverside! Blake was my sales representative he was very knowledgeable, polite, helpful and made my purchase simple 🌟🌟🌟🌟🌟 Highly recommend Blake as I will definitely use him for all my Audi needs in the future!
Highly recommend Audi Riverside!
Highly recommend Audi Riverside! Blake was my sales representative he was very knowledgeable, polite, helpful and made my purchase simple 🌟🌟🌟🌟🌟 Highly recommend Blake as I will definitely use him for all my Audi needs in the future!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jenn, We are grateful for you leaving Blake this extraordinary review and recommendation! We are pleased to know that he was very knowledgeable, polite, helpful and made your experience simple. We look forward to working with you again in the future when the time comes. We warmly congratulate you on your new vehicle- behalf of the entire Audi Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager
I was seriously considering buying the Grey RS7 they have
I was seriously considering buying the Grey RS7 they have posted! But, of all the photos of the car, there was not a single side profile picture! Freaking insane! Don’t understand how they could screw up something so easy and important to their online marketing and sales. Tell you what, my head of marketing and sales would be kissing his job goodbye!!! That literally sent me to another dealership where I found a similar car!
I was seriously considering buying the Grey RS7 they have
I was seriously considering buying the Grey RS7 they have posted! But, of all the photos of the car, there was not a single side profile picture! Freaking insane! Don’t understand how they could screw up something so easy and important to their online marketing and sales. Tell you what, my head of marketing and sales would be kissing his job goodbye!!! That literally sent me to another dealership where I found a similar car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi Mitch, Thank you for taking the time to leave a review. I noticed your comment about the photos of the vehicle, and I'm a bit confused as we do have 40 different photos available for this car, including the profile view you mentioned. I'd be happy to help you locate these photos or address any other concerns you might have. Please feel free to reach out to me directly at the dealership so we can resolve this issue promptly. You can contact me at the main dealership line and ask for John. I'm committed to ensuring you have all the information you need to make an informed decision. John Scholz General Manager Audi Riverside (951) 441-6183
As always Stacy Samuel handled my concern regarding my
As always Stacy Samuel handled my concern regarding my Audi Q5 Sportback. She quickly had it looked into and fixed. Thank you Stacy at Audi of Riverside for getting me back on the road.
As always Stacy Samuel handled my concern regarding my
As always Stacy Samuel handled my concern regarding my Audi Q5 Sportback. She quickly had it looked into and fixed. Thank you Stacy at Audi of Riverside for getting me back on the road.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Providing quality and efficient service is so important to us here at Audi Riverside and we are glad that Stacy's efforts met your satisfaction! We are thrilled to know that she handled your concerns and had your Audi Q5 Sportback quickly looked into/fixed. If you ever have any questions or concerns please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager
Very modern, clean and comfortable.
Very modern, clean and comfortable. Always a pleasant experience coming by to service my car.
Very modern, clean and comfortable.
Very modern, clean and comfortable. Always a pleasant experience coming by to service my car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jason, We appreciate you for leaving us this spectacular review! We are delighted to know that our team made your experience pleasant as always. We look forward to continue serving you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager
My Service Advisor was Oscar Barrientos.
My Service Advisor was Oscar Barrientos. His easygoing and helpful demeanor made my service visit very pleasant and stress-free. An excellent experience.
My Service Advisor was Oscar Barrientos.
My Service Advisor was Oscar Barrientos. His easygoing and helpful demeanor made my service visit very pleasant and stress-free. An excellent experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving Oscar this amazing review! We are happy to know that he was easy going, helpful and made your visit very pleasant/stress free. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager
I was very happy with my service, Blake did an amazing
I was very happy with my service, Blake did an amazing job and was very kind and professional. Very happy with my Q3
I was very happy with my service, Blake did an amazing
I was very happy with my service, Blake did an amazing job and was very kind and professional. Very happy with my Q3
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you for leaving Blake this phenomenal review! We are delighted to know that he did an amazing job, was very kind and professional. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new Audi Q3- behalf of the entire Audi Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager