[{"id":198415,"firstName":"Alex","lastName":"Ortiz","titleText":"Service Advisor","shortBioText":"Alex has been with Walter's Audi for many years and has been working his way up to the position he holds now as a sales consultant. He is a car guy and would love to own an RS7 and he currently drives a A4 quattro. When not at work he enjoys his Playstation and spending time with friends and family. He also loves to travel to Yosemite when he can to hike and enjoy the wildlife it has to offer. Alex is bi-lingual speaking English and Spanish fluently so sales is a perfect fit for him. Stop in and ask for Alex next time you are shopping for a new or pre-owned Audi.","emailTxt":"aortiz@waltersaudi.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":8,"combinedEmpReviewCnt":162,"imageUrl":"https://cdn-user.dealerrater.com/images/b02da617c097.jpg","drDealerId":30871,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":174012,"personPtyId":51547524,"firstName":"Brett","lastName":"McKinley","titleText":"Internet Sales Manager","emailTxt":"bmckinley@waltersaudi.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":115,"imageUrl":"https://cdn-user.dealerrater.com/images/a2e9bbff90eb.jpg","drDealerId":30871,"certifiedEmployee":true,"deptDscrp":"Internet"},{"id":247243,"personPtyId":45631033,"firstName":"Syed","lastName":"Ali","titleText":"Audi Brand Specialist","shortBioText":"Syed Ali is a veteran of the sales industry with multiple years of experience in high-line vehicles. He has an interesting technical background in mechanical engineering which he carries over to Walter's Audi. When not at work, Syed enjoys golfing. He's an avid fan of the Green Bay Packers, Los Angeles Lakers, and loves watching professional golf. His favorite Audi is the A8.\r\n \r\nSyed is cordial and very detail oriented. He's also incredibly respectful of his clients' time. Give Syed a call and let him put you in the Audi of your dreams.","emailTxt":"sali@waltersaudi.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":111,"imageUrl":"https://cdn-user.dealerrater.com/images/531e3e8bef17.jpg","drDealerId":30871,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":515438,"firstName":"Mycal","lastName":"Heffner","titleText":"Service Advisor","emailTxt":"mheffner@waltersaudi.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":20,"imageUrl":"https://cdn-user.dealerrater.com/images/46bb0f4cb88d.jpg","drDealerId":30871,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":174016,"firstName":"Stacy","lastName":"Samuel","titleText":"Service Advisor","emailTxt":"ssamuel@waltersaudi.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":299,"imageUrl":"https://cdn-user.dealerrater.com/images/users/andy-wile/c58b3c1d-2bd8-4553-9f69-4470999ce45a.jpg","drDealerId":30871,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":278398,"firstName":"Cory","lastName":"Williams","titleText":"Fleet Manager","emailTxt":"cwilliams@waltersaudi.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":76,"imageUrl":"https://cdn-user.dealerrater.com/images/604cea61667d.jpg","drDealerId":30871,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":424259,"personPtyId":44905902,"firstName":"Todd","lastName":"Bellis","titleText":"Audi Brand Specialist","shortBioText":"Todd is a true Audi genius, and is one the best Audi Brand Specialist anyone could hope to work with. Todd is a veteran of USMC and is very proud to have served his country. He is also a proud husband and father to a beautiful daughter who is the apple of his eye. His daughter is an ice-skater and he loves to watch her compete and pursue her passions.","emailTxt":"tbellis@waltersaudi.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":63,"imageUrl":"https://cdn-user.dealerrater.com/images/012345ddd45b.jpg","drDealerId":30871,"dealerEmpStartDtUtc":"1372636800","industryStartDtUtc":"1343779200","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":174007,"firstName":"Andy","lastName":"Bartoli","titleText":"Finance Manager","emailTxt":"abartoli@waltersaudi.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":12,"combinedEmpReviewCnt":213,"imageUrl":"https://cdn-user.dealerrater.com/images/e161912ccd28.jpg","drDealerId":30871,"certifiedEmployee":true,"deptDscrp":"Finance"},{"id":519963,"firstName":"Roman","lastName":"Artalejo","titleText":"Audi Brand Specialist","emailTxt":"ratalejo@waltersaudi.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":26,"imageUrl":"https://cdn-user.dealerrater.com/images/eab682f384ac.jpg","drDealerId":30871,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":463789,"firstName":"Robert","lastName":"LIttle","titleText":"Finance Manager","emailTxt":"rlittle@waltersaudi.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":94,"imageUrl":"https://cdn-user.dealerrater.com/images/a27ebc63baba.jpg","drDealerId":30871,"certifiedEmployee":true,"deptDscrp":"Finance"},{"id":174005,"firstName":"David","lastName":"Le","titleText":"Audi Brand Specialist","emailTxt":"dle@waltersaudi.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":63,"imageUrl":"https://cdn-user.dealerrater.com/images/users/andy-wile/7956e372-330b-4a3d-8139-0dbeabdc5a6d.jpg","drDealerId":30871,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":490777,"firstName":"Mike","lastName":"Anchondo","titleText":"Sales Manager","emailTxt":"manchondo@waltersaudi.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":18,"imageUrl":"https://cdn-user.dealerrater.com/images/2803294a0b75.jpg","drDealerId":30871,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":365110,"firstName":"Marcos","lastName":"Morales","titleText":"Audi Brand Specialist","emailTxt":"mmorales@waltersaudi.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/0905f3a6022c.jpg","drDealerId":30871,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":418660,"firstName":"Tamas","lastName":"Pinter","titleText":"Audi Brand Specialist","emailTxt":"tpinter@waltersaudi.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":42,"imageUrl":"https://cdn-user.dealerrater.com/images/177991d88263.jpg","drDealerId":30871,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":347374,"firstName":"Philip","lastName":"Braun","titleText":"Audi Sport Specialist","emailTxt":"pbraun@waltersaudi.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":57,"imageUrl":"https://cdn-user.dealerrater.com/images/10394b80f348.jpg","drDealerId":30871,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":543292,"firstName":"Mike","lastName":"Sliker","titleText":"Audi Brand Specialist","emailTxt":"msliker@waltersaudi.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/fd76038568bd.jpg","drDealerId":30871,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":301139,"firstName":"Josh","lastName":"Rambow","titleText":"Internet Sales Manager","emailTxt":"jrambow@waltersaudi.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":56,"imageUrl":"https://cdn-user.dealerrater.com/images/e91be9399bfb.jpg","drDealerId":30871,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":173999,"firstName":"Jon","lastName":"Kienle","titleText":"General Sales Manager","shortBioText":"As a General Manager Jonathan keeps a keen eye on things around the dealership but when he is out of the office he enjoys time with his family adventuring the outdoors. He has a passion for the brand and always loves chatting to fellow Audi enthusiasts. When asked about his favorite Audi past or present Jonathan gives the nod to the Audi RS6 Avant and can\u001at wait for the day it will finally hits our shores. Jon is always keeping it fresh here at Walter\u001as, ordering ultra custom vehicles that appeal to anyone wanting to stand out. He\u001as never too busy for a quick hello so be sure to make his acquaintance the next time you stop in.","emailTxt":"jkienle@waltersaudi.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":58,"imageUrl":"https://cdn-user.dealerrater.com/images/a6ebe4a5abe2.jpg","drDealerId":30871,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":188479,"firstName":"Angel","lastName":"Ortiz","titleText":"Sales Manager","emailTxt":"jortiz@waltersaudi.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":53,"imageUrl":"https://cdn-user.dealerrater.com/images/users/andy-wile/9acfea13-ecdd-442b-8d40-761745528cbe.jpg","drDealerId":30871,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":282583,"firstName":"Steve","lastName":"Morrison","titleText":"Audi Brand Specialist","emailTxt":"smorrison@waltersaudi.com","combinedEmpAvgRatingNbr":4.3,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":14,"imageUrl":"https://cdn-user.dealerrater.com/images/026c72065f59.jpg","drDealerId":30871,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":551360,"firstName":"Alex","lastName":"Wong","titleText":"Service Advisor","emailTxt":"awong@waltersaudi.com","combinedRecentReviewCnt":2,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/7a25f84cd71a.jpg","drDealerId":30871,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":534473,"firstName":"George","lastName":"Sealey","titleText":"Audi Brand Specialist","emailTxt":"gsealey@waltersaudi.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/5bf690638b63.jpg","drDealerId":30871,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":521314,"firstName":"Alex","lastName":"Savage","titleText":"Audi Brand Specialist","emailTxt":"asavage@waltersaudi.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/f8ae01639a4b.jpg","drDealerId":30871,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":373244,"personPtyId":38801579,"firstName":"Robert","lastName":"Conrad","titleText":"Internet","emailTxt":"rconrad@waltsmb.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":30871,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":486413,"firstName":"David","lastName":"Butler","titleText":"Service Manager","emailTxt":"dbutler@waltersaudi.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/1675323b1ef5.jpg","drDealerId":30871,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":539806,"firstName":"Jennifer","lastName":"Hernandez","titleText":"Audi Brand Specialist","emailTxt":"jhernandez@waltersaudi.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/f27d0510493b.jpg","drDealerId":30871,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":542972,"firstName":"Erik","lastName":"Honn","titleText":"Service Advisor","emailTxt":"ehonn@audiontario.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/2137d739c4ee.jpg","drDealerId":30871,"certifiedEmployee":false,"deptDscrp":"Service"}]
Cars for Sale   /   Dealers  /  Walter's Audi

Walter's Audi

4.9 out of 5 4.9
2054 reviews
3210 Adams St Riverside, CA 92504
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 7:00 PM

Walter's Audi Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

10:00 AM - 7:00 PM

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed
Dealer website
Dealer website
New (866) 859-3565
Used (866) 565-3210
Service (877) 204-7731

Inventory

NEW
$41,885 MSRP $41,885
2018 Audi A4
  • Exterior Color: Glacier White
  • Interior Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
NEW
$48,385 MSRP $48,385
2018 Audi Q5
  • Exterior Color: Moonlight Blue
  • Interior Color: Atlas Beige
  • Transmission: Automatic
  • Drivetrain: AWD
NEW
$51,500 MSRP $51,500
2018 Audi S3
  • Exterior Color: Florett Silver
  • Interior Color: Magma Red
  • Transmission: Automatic
  • Drivetrain: AWD
NEW
$70,045 MSRP $70,045
2018 Audi Q7
  • Exterior Color: Florett Silver
  • Interior Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
NEW
$48,360 MSRP $48,360
2018 Audi Q5
  • Exterior Color: Ibis White
  • Interior Color: Atlas Beige
  • Transmission: Automatic
  • Drivetrain: AWD
NEW
$50,010 MSRP $50,010
2018 Audi Q5
  • Exterior Color: Ibis White
  • Interior Color: Rock Gray
  • Transmission: Automatic
  • Drivetrain: AWD

Our Employees

(5.0) 162 reviews

Alex Ortiz

Service Advisor
(5.0) 115 reviews

Brett McKinley

Internet Sales Manager
(5.0) 111 reviews

Syed Ali

Audi Brand Specialist
(5.0) 20 reviews

Mycal Heffner

Service Advisor
(5.0) 299 reviews

Stacy Samuel

Service Advisor
(5.0) 76 reviews

Cory Williams

Fleet Manager
(5.0) 63 reviews

Todd Bellis

Audi Brand Specialist
(4.9) 213 reviews

Andy Bartoli

Finance Manager
(4.9) 26 reviews

Roman Artalejo

Audi Brand Specialist
(4.9) 94 reviews

Robert LIttle

Finance Manager

 View All Employees
View All Employees

About Our Dealership

Dealer on Cars.com since May 2016

At Walter's Audi in Riverside California, we strive to meet and exceed the expectations of every customer in order to ma

...

ke your shopping and buying experience an enjoyable one. Our staff at Walter's Audi knows that happy customers are repeat customers so we work hard to earn your business and bring you in to the Walter's Audi family. Call or stop in today and allow us to demonstrate our commitment to excellence.

"Where the lower cost of doing business helps you get a great price"

Photos & Videos

7
Photos |
Video

Service

Oil, Filter Change

$89.95 and up*

Tire Rotation

$39.95 and up*

Car Wash

Complimentary

Multi-Point Inspection

Complimentary

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
2054 lifetime reviews. Includes reviews of Walter's Audi from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

All Reviews service process deal helpful knowledgeable excellent price pleasant lease honest courteous paperwork repair attentive outstanding polite painless fix warranty respect communication transparent reasonable engine terrible
All Reviews service process deal helpful knowledgeable excellent price pleasant
All Reviews service process deal helpful knowledgeable excellent price pleasant lease honest courteous paperwork repair attentive outstanding polite painless fix warranty respect communication transparent reasonable engine terrible
  • 5.0 out of 5
    Service accomodation
    by darrell/evelyn on DealerRater.com
    October 11, 2018

    service appt miscommunication and service was booked. Alex Ortiz managed to get our auto serviced instead of rescheduling. It is 40 minute drive to Walters,... but worth the drive. Everything done quickly and a free car wash to boot. Thanks Alex for the personal service. You made a bad experience bloom into a good one. I LOVE YOU GUYS. Thanks

    5.0 out of 5
    Customer Service
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    Friendliness
    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Walter's Audi

    Hi Darrell and Evelyn, We are so pleased to hear that Alex was able to make things right for you and ensure that your vehicle was taken care of quickl...y and efficiently. Your safety and satisfaction come first to us, and it is our pleasure to go above and beyond in order to secure them both. We look forward to working with you again the next time you are in need of service. Be sure to check us out on Facebook and Twitter for savings and updates. Thank you, Jon Kienle - General Manager

  • 5.0 out of 5
    Excellent service!
    by Walters on DealerRater.com
    October 10, 2018

    Helpful and honest. I wish you guys an excellent business. I recommend this dealership and service center to everybody. My A6 has been well taken care... of.

    5.0 out of 5
    Customer Service
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    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Walter's Audi

    Thank you so much for your kind review and recommendation! We are so glad to hear that you are so content with the service that we have provided you, ...and we hope that you will continue to confide in our team to take care of each of your future automotive needs. Be sure to check us out on Facebook and Twitter for savings and updates. Regards, Jon Kienle - General Manager

    Worked with:
    Alex Ortiz

    Service Advisor

    (5.0) 162 reviews
    Stacy Samuel

    Service Advisor

    (5.0) 299 reviews

  • FEATURED REVIEW

    5.0 out of 5
    Fantastic car shopping experience with David Le
    by Larry and Lisa from Rialto, CA
    August 31, 2017

    David Le provided great customer service from the time we walked into the lot. I was impressed with his knowledge and he walked us through the whole buying... process. I would definitely refer my friends to shop with David Le at Walters Audi Riverside.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the great feedback, Larry and Lisa! We're pleased to hear that you had such a pleasant experience with David, and that he was so helpful an...d informative throughout the process. We appreciate your recommendation and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Jon Kienle - General Manager

  • 5.0 out of 5
    Exceptionsl Service
    by Guarneros on DealerRater.com
    October 10, 2018

    Brett Mckinley assisted my husbsnd and I in purchasing two Audi's. Brett is very knowledable, provides excellent customer service, answers all questions... and is very efficient. I will continue to purchase my future Audi's from Brett Mckinley at Walters Audi and refer anyone seeking to purchase a new vehicle. Great service, considerate of my time schedule and great quality vehicles. I couldnt be happier, he deserves 10 stars not 5.

    5.0 out of 5
    Customer Service
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    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Walter's Audi

    Hi Veronica, Congratulations to you and your husband on your two new Audi's! We appreciate your decision to do business with us, and we are thrilled t...hat we could help you both into vehicles that you love. We are so pleased to hear of your satisfaction, and we hope we are given the opportunity to serve you again for your future automotive needs! Be sure to check us out on Facebook and Twitter for savings and updates. Regards, Jon Kienle - General Manager

    Worked with:
    Brett McKinley

    Internet Sales Manager

    (5.0) 115 reviews
  • 5.0 out of 5
    Awesome!
    by zpeters25 on DealerRater.com
    October 10, 2018

    We we're in the market for a used car. We found one online. The staff were very nice, helpful and very informative. Definitely took the stress out of the... car buying experience. Also, team was friendly and able to get us in and out real quick. Definitely recommend going to see Philip if you are looking to purchase a car from Audi.

    5.0 out of 5
    Customer Service
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Walter's Audi

    Hi Zachary,Thank you so much for taking the time to leave Philip this kind recommendation! We are so delighted to hear that he was able to help you ta...ke home exactly the vehicle you were looking for, while ensuring that the entirety of your buying experience was stress-free and efficient. We hope you will join us again when you are ready for your first service! Be sure to check us out on Facebook and Twitter for savings and updates.Regards,Jon Kienle - General Manager

    Worked with:
    Robert LIttle

    Finance Manager

    (4.9) 94 reviews
    Philip Braun

    Audi Sport Specialist

    (5.0) 57 reviews
  • 5.0 out of 5
    Perfect execution
    by Iesquivel27 on DealerRater.com
    October 8, 2018

    Alex Wong was very helpful in assisting me service my Audi. He was empathetic, knowledgeable, and a pleasure to work with, with our a doubt best experience....

    5.0 out of 5
    Customer Service
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    Friendliness
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    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Walter's Audi

    Thank you so much for your excellent review. We are so glad that Alex could be of such great assistance to you, and that you found your overall experi...ence to be exceptional. It is our pleasure to serve you, and we hope that you will think of us again the next time you are in need of automotive assistance. Be sure to check us out on Facebook and Twitter for savings and updates. Regards, Jon Kienle - General Manager

    Worked with:
    Alex Wong

    Service Advisor

    NOT RATED
  • 5.0 out of 5
    I appreciate your help
    by branbou.ghassan123 on DealerRater.com
    October 8, 2018

    I want to thank Mrs. S Samuel for her good service She gave us great help. And she was patient with us and she tries to understand what we need for our... car

    5.0 out of 5
    Customer Service
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    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Walter's Audi

    Thank you so much for your wonderful review. We are so glad that Stacy and Syed were so helpful in accommodating your needs and ensuring that you and ...your vehicular needs were taken care of. It is our pleasure to serve you, so please do not hesitate to reach out if you are ever in need of further assistance. Be sure to check us out on Facebook and Twitter for savings and updates. Regards, Jon Kienle - General Manager

    Worked with:
    Syed Ali

    Audi Brand Specialist

    (5.0) 111 reviews
  • 5.0 out of 5
    Service to my A3
    by Jose123 on DealerRater.com
    October 8, 2018

    I gave this rating to Alex Wong because he was helpful. He got my car in and out of service same day within the hour, so I didn't need to borrow a car....

    5.0 out of 5
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    Friendliness
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    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Walter's Audi

    Hi Jose, Thank you so much for taking the time to leave Alex this 5-star review. It's wonderful to know that he ensured that your service was complete...d so quickly and efficiently, and we hope that you will continue to confide in our dealership for each of your automotive needs in the future. Be sure to check us out on Facebook and Twitter for savings and updates. Regards, Jon Kienle - General Manager

    Worked with:
    Alex Wong

    Service Advisor

    NOT RATED
  • 5.0 out of 5
    They worked with my specific needs
    by Jrad87 on DealerRater.com
    October 8, 2018

    I went in to the dealer looking for a specific car. After reviewing the vehicle they showed me another car of better quality for the same price. I???m... much happier walking away with the vehicle i purchased thanks to their great customer care

    5.0 out of 5
    Customer Service
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    Quality of Repair
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    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Walter's Audi

    Thank you so much for your wonderful feedback! We are so delighted that Mike, Roman, and Andy were able to help you find a vehicle that perfectly met ...your needs. It is our goal to attain your full satisfaction, and it's so great to know that you are so happy with your new ride. We hope to see you again when it is ready for its first service. Be sure to check us out on Facebook and Twitter for savings and updates. Regards, Jon Kienle - General Manager

    Worked with:
    Andy Bartoli

    Finance Manager

    (4.9) 213 reviews
    Roman Artalejo

    Audi Brand Specialist

    (4.9) 26 reviews
    Mike Anchondo

    Sales Manager

    (5.0) 18 reviews
  • 4.2 out of 5
    Thank you!
    by pacific71432 on DealerRater.com
    October 7, 2018

    Called to verify car posted on TrueCar - and found through using my financial institution's website - to confirm vehicle was still available. (Vehicle... make is a fast mover!) Received the voicemail of Syed Ali. He did call back and when i asked if i could put a credit card payment on vehicle, to hold the car until i could get to the dealership - i live in Orange County - he responded he couldn't take the hold payment but would do whatever he could to hold the car for me! Syed called, texted and emailed me the morning i scheduled an appointment with him to purchase the vehicle to say he had the car ready for me to test drive and purchase. He was very professional and walked me through the whole purchase process as quickly, but thoroughly. Syed also made sure i got the discount my financial institution allowed me for being a member. Thank you for the personalized time, Syed and for setting up the car's syncing to my phone! His pride in his workplace - Walter's Audi Riverside - is extremely evident and he obviously cares about providing the best service for his clients!!

    4.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    4.0 out of 5
    Overall Experience
    Does recommend this dealer
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    Walter's Audi

    Thank you so much for taking the time to leave this incredible review. It is our pleasure to help our guests find their perfect vehicles, and we are o...verjoyed that Syed was able to lead you to the one that you have had in mind, while ensuring that your overall experience was so efficient. We are thrilled to hear of your satisfaction, and we are so excited for you to enjoy your new vehicle. Be sure to check us out on Facebook and Twitter for savings and updates. Regards, Jon Kienle - General Manager

    Worked with:
    Syed Ali

    Audi Brand Specialist

    (5.0) 111 reviews
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