Reviews
Write a reviewCheaters and crooks
These people are crooks they creat you by keeping your deposit . And selling cars that have one leg in the junk yard. I bought a van from them three days later the transmisin went out. They would not even tow the car to the trans shop. They just laughed about it.
Cheaters and crooks
These people are crooks they creat you by keeping your deposit . And selling cars that have one leg in the junk yard. I bought a van from them three days later the transmisin went out. They would not even tow the car to the trans shop. They just laughed about it.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
SHAMEFUL ANS DISGUSTING EVIL PEOPLE
The owner Dale and salesman Justin and their mechanic should be ashamed of themselves first let me start off by telling me they changed the breaks, rotors, and tires of this car and told my husband that the car ran great. Seeing as though he is not a mechanic he thought the car was fine just missing a lug nut. They said they replace the tires if the tires are past 65% worn. the tires on this car were 90% worn along with the fact that the control arms are shot, the inner rim of tire shot, and all the bushings disintegrate the moment they are touched. I haven’t even had this car for two weeks yet while telling them how the tire had a blow inner side wall and how the calibers were frozen they said to me that my husband looked at the car and said it was fine and he looked over everything but yet does he work there? No he doesn’t is he a mechanic no he is not while the owner also insinuated that his ”mechanics we were not actually mechanics as well. This place is disgusting and is a safety threat. I’m telling everybody this so that they can go somewhere else and get a safe car to drive. This car is a safety hazard and for them to have mechanics working on cars who aren’t even certified is disgusting! They wanted to sit there and tell me I did this to the car for the two weeks I’ve had it now someone explain to me how I could’ve done this in two weeks!? they also said all breaks and rotors were replaced when actually finding out only two were and they were used parts!
SHAMEFUL ANS DISGUSTING EVIL PEOPLE
The owner Dale and salesman Justin and their mechanic should be ashamed of themselves first let me start off by telling me they changed the breaks, rotors, and tires of this car and told my husband that the car ran great. Seeing as though he is not a mechanic he thought the car was fine just missing a lug nut. They said they replace the tires if the tires are past 65% worn. the tires on this car were 90% worn along with the fact that the control arms are shot, the inner rim of tire shot, and all the bushings disintegrate the moment they are touched. I haven’t even had this car for two weeks yet while telling them how the tire had a blow inner side wall and how the calibers were frozen they said to me that my husband looked at the car and said it was fine and he looked over everything but yet does he work there? No he doesn’t is he a mechanic no he is not while the owner also insinuated that his ”mechanics we were not actually mechanics as well. This place is disgusting and is a safety threat. I’m telling everybody this so that they can go somewhere else and get a safe car to drive. This car is a safety hazard and for them to have mechanics working on cars who aren’t even certified is disgusting! They wanted to sit there and tell me I did this to the car for the two weeks I’ve had it now someone explain to me how I could’ve done this in two weeks!? they also said all breaks and rotors were replaced when actually finding out only two were and they were used parts!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
14 dodge journey satisfied
Justin hart was very patient and pleasant to work with. He stayed 2 hours past closing time just so i could get the car same day. Even after being offered to finish he persisted to stay if it was what I wanted. The overall process of it was very smooth and simple minus the insurance part; not salesmans fault. He was prepared 100% for any questions asked and paper work part.
14 dodge journey satisfied
Justin hart was very patient and pleasant to work with. He stayed 2 hours past closing time just so i could get the car same day. Even after being offered to finish he persisted to stay if it was what I wanted. The overall process of it was very smooth and simple minus the insurance part; not salesmans fault. He was prepared 100% for any questions asked and paper work part.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent experience
Justin at D & L Auto Sales made the purchase of my truck a 5 star experience. It was a pleasure doing business with this dealership. He was very knowledgeable and helpful. Thank You!
Excellent experience
Justin at D & L Auto Sales made the purchase of my truck a 5 star experience. It was a pleasure doing business with this dealership. He was very knowledgeable and helpful. Thank You!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Honest and straightforward
I bought a used Ford F-150 from them. They were upfront about the vehicle and were straightforward during the buying process. The first day I went to look at it, they wouldn't sell me the truck because another customer had made an appointment before me (I was a walk-in). That took integrity, because I almost didn't come back. But I did. A couple weeks later and my truck is running great.
Honest and straightforward
I bought a used Ford F-150 from them. They were upfront about the vehicle and were straightforward during the buying process. The first day I went to look at it, they wouldn't sell me the truck because another customer had made an appointment before me (I was a walk-in). That took integrity, because I almost didn't come back. But I did. A couple weeks later and my truck is running great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Chrysler 300C
Purchased a Chrysler 300c last week. The car has been excellent. Very happy. They even let my insurance fax over insurance so I would have it when I left. Thank you!
Chrysler 300C
Purchased a Chrysler 300c last week. The car has been excellent. Very happy. They even let my insurance fax over insurance so I would have it when I left. Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent experience buying our car!
We found this dealership on Cars.com and were impressed with their website and inventory. We found several competitively priced cars we were interested in, all in good condition with low miles. When we arrived at the dealership we were greeted by Clayton, one of the sales representatives, and he was very friendly and helpful. He was knowledgeable about the vehicles, gave us a thorough walk around for each vehicle and provided straight answers to our questions. Once we had taken the test drive and decided on a vehicle, we made an offer, he talked to Eric the sales manager and we were in signing documents in a matter of minutes. No funny business, no shenanigans just excellent customer service. Eric was very efficient and thorough, carefully explaining everything along the way. We didn't finance through the dealership but if we had, I'm sure it would have been just as painless. Bottom line, we were in and out in under an hour with a car we absolutely love, at a fantastic price. I have highly recommended this dealership to all of my friends and the next time I am in the market for a used car, D & L Auto will be my first stop.
Excellent experience buying our car!
We found this dealership on Cars.com and were impressed with their website and inventory. We found several competitively priced cars we were interested in, all in good condition with low miles. When we arrived at the dealership we were greeted by Clayton, one of the sales representatives, and he was very friendly and helpful. He was knowledgeable about the vehicles, gave us a thorough walk around for each vehicle and provided straight answers to our questions. Once we had taken the test drive and decided on a vehicle, we made an offer, he talked to Eric the sales manager and we were in signing documents in a matter of minutes. No funny business, no shenanigans just excellent customer service. Eric was very efficient and thorough, carefully explaining everything along the way. We didn't finance through the dealership but if we had, I'm sure it would have been just as painless. Bottom line, we were in and out in under an hour with a car we absolutely love, at a fantastic price. I have highly recommended this dealership to all of my friends and the next time I am in the market for a used car, D & L Auto will be my first stop.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very friendly and helpful
They made buying my new vehicle nice and easy. Had everything ready for me to make it fast, very happy.
Very friendly and helpful
They made buying my new vehicle nice and easy. Had everything ready for me to make it fast, very happy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent service , friendly . I liked .
Not many cars,but good service and cars in good condition. Today i bought 2007 Jeep Compass Sport for daughters ,very satisfied. Thank you very much.
Excellent service , friendly . I liked .
Not many cars,but good service and cars in good condition. Today i bought 2007 Jeep Compass Sport for daughters ,very satisfied. Thank you very much.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very Satisfied
I went into this dealership not quite knowing what I wanted but knowing my price range. They offered and showed me multiple cars, let me get under the hood and search the vehicle. They told me their personal opnions about the vehicles I was looking at. D&L also let me take their car to my mechanic of choice!! To get inspected, I had their car out for over an hour and they were completely ok with that! When I got back to D&L with the vehicle I liked that had just got over looked by my mechanic they offered to fix what was wrong with it free as long as I actually wanted the vehicle. I left with my new-used-car completely satisfied and shocked at the great customer service I recieved and the fact they fixed what my mechanic found wrong. I recommend D&L highly! Nice community based dealer!
Very Satisfied
I went into this dealership not quite knowing what I wanted but knowing my price range. They offered and showed me multiple cars, let me get under the hood and search the vehicle. They told me their personal opnions about the vehicles I was looking at. D&L also let me take their car to my mechanic of choice!! To get inspected, I had their car out for over an hour and they were completely ok with that! When I got back to D&L with the vehicle I liked that had just got over looked by my mechanic they offered to fix what was wrong with it free as long as I actually wanted the vehicle. I left with my new-used-car completely satisfied and shocked at the great customer service I recieved and the fact they fixed what my mechanic found wrong. I recommend D&L highly! Nice community based dealer!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase