Reviews
Angela was the most professional and excellent employee
Angela was the most professional and excellent employee that I have ever met at Biridgeland
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review! We are so glad to hear about your experience working with Angie!
I bought 5 vehicles from this dealership but the last
I bought 5 vehicles from this dealership but the last truck I bought has been nothing but a problem and it has been in a repair shop more than not. They don’t want anything to do with it. They also sold it to me for 3X’s as much as it’s worth !!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Joe, I can appreciate why you feel the way you do; however your purchase of the 2017 F250 from your May 2022 delivery was in good working order; within a month you identified a few minor things that we were prepared to address, a mirror, a door lock and a squeak in the exhaust, reasonable things to expect for a 5-6 year 65k miles 3/4 ton by design work truck. You were invited in to address but failed to keep your appointment according to our records. Next, 5 months after taking delivery you had a problem with the rear end/axel; and due to the fact you did not have an extended coverage service plan, it was not a dealership covered item and is the responsibility of you; you were out of dealership coverage by miles and term. At the time of purchase you opted out a vehicle service coverage plan, essentially owning your truck without mechanical protection. We also tried to trade you out of your truck and Jeep without success due to the fact you, like many others, purchased vehicles during the greatest graduation of vehicle prices in automotive history; now that the market has started its correction trend of values sharply declining rapidly. We are no different than you with the losses that those involved in anything automotive related experiences loss. You were not scammed, but were a victim of circumstance. I also attempted to connect with you to plug-in and offer assistance if I could, but was met with a "Don't waste your time" return text. I am available if at any point you want to connect with me. Sincerely, Jimmy Finnegan, GM with Bridgeland Auto Brokers. My direct number is 315-263-7446
bridgeland cars
They were very helpful with getting me into a new car that fit my budget. I would highly recommend going to them if you want a nicer and newer car.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service!
Had a great salesman however i was missing two lugnuts on front right tire after delivery and I got to look it over some more.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Terrible customer service
Don’t return calls they told me they were actively looking for a mkz never heard another thing, I wouldn’t buy shoe stings from them again.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Tony is the best!
Tony is always so accommodating and will do anything he can to help. He’s always in contact! He won’t leave you hanging. Tony is the reason we will continue to business at Bridgeland.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tom Burk is the very best
Tom Burk is the very best salesman. He is honest and trustworthy. He made my buying of the last 3 cars so easy and quick. He made sure everything was in perfect order. Added running boards to the truck. He kept me safe and I appreciate it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Sergio and his crew here at Bridgeland have jumped
Sergio and his crew here at Bridgeland have jumped through a few hoops with me to make this work!! I am beyond happy with this purchase and with this team of individuals!! After explaining my situation as I got myself into a mess totaling my brand new car a few years ago.. The last 2 vehicles I have gotten, where not what I wanted at all but I didn’t have a choice!!!!! Monday, I drove off in this beautiful 2019 Jeep Cherokee Trail Hawk and to say I’m proud of myself is an understatement!!!!!!! Bridgeland has helped me in many ways including building my credit back up after my accident to get the vehicle I wanted!!!!! Thank you sooooooo much crew and continue helping others like you do!!!!! Highly Recommend!!!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome!
I highly recommend going here!! I had a great experience- I worked with Angela and she made the entire process simple and exciting. I was nervous I wouldn't get approved but they were able to work with me and get me into a great car! Angela always followed up with any questions I had and really took an interest in helping me. I will definitely go back here if I decide to trade up my car and I've already recommended her to a couple co-workers! She's the best!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
So helpful in every way!
They are great at what they do and they helped me get such a great deal. I couldn’t be happier with my new jeep! I will definitely be coming back in the future
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase